The Horse and Groom, Writtle - pub details
Address: Roxwell Rd, Writtle, Chelmsford, Essex, CM1 3RU [map] [gmap]
Tel: 0871 951 1000 (ref 7927) - calls cost 10p per minute plus network extras
Chelmsford (1.6 miles)
Pub facilities/features:
- Food served, Real ale
- Outside seating
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> Current user rating: 4.7/10 (rated by 14 users)
other pubs nearby:
Three Stars, Chelmsford (0.5 miles), Wheatsheaf, Writtle (0.8 miles), Cock and Bell, Writtle (0.8 miles), Rose and Crown, Writtle (0.8 miles), Black Bull, Chelmsford (0.9 miles) - see more nearby pubs
user reviews of the Horse and Groom, Writtle
please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
5 most recent reviews of 20 shown - see all reviews
| Chef and Brewer chain. Handy large car park because I imagine it gets busy with evening diners. Plenty of meal choices, well cooked, tasty, good value and presented by friendly staff. Choice of ales, though, were lacking. Greene King IPA and Abbot, alongside a house ale. Yet another food orientated pub with little thought for real ale. Just about worth another visit sometime. fugglehops - 11 Feb 2018 21:49 |
| The worst service and meal we have ever experienced. A thoroughly unpleasant and embarrassing experience. We had booked a table but when we arrived we were firstly told that there was not a table available then the waiter changed his mind and said there was but it just needed cutlery, he pointed to a table which only had 3 chairs (there were 4 of us) the floor under the table was littered with dirty serviettes and crayons, we waited about 5-10 minutes standing by the table eventually the waiter came back and we asked for a chair and pointed to the dirty serviettes, he said if they didn't worry us then they didn't worry him and we could leave them there!!!!! We said they did worry us so WE picked them up and put them on the table and he then had to clear them. I ordered baked salmon on sweet potato mash with green beans and a tomato based sauce.The waiter came to me after about 10 mins and said that there was no sweet potato mash, I asked if I could choose something else and he said no but I could have ordinary mashed potato. I reluctantly agreed, by this time the other 3 people I was with had been served their meals. Eventually waiter appeared again with the plate and on it was a small pile of mash with a very dry sad looking piece of salmon (looked like it had been over-microwaved) and some luke warm shredded white cabbage, one half of a large cold tomato was just plonked on the plate and no green beans and no sauce! I asked where the green beans were and the plate was whisked away. 10 mins later ( by this time my company had finished their meals) the waiter returned and said that there were no green beans would I like broccoli instead I said well I suppose I'll have to and asked if he could remove the unappetising cold tomato, another 10 mins later which must be a good half hour from when the others had been served theirs, the waiter again returned to say that they hadn't any of the sauce that should be with the dish but the chef could make another one. By this time I was hysterically laughing I really could not believe it! Ok I said so of he goes leaving the plate of food in front of me. I noticed that the big cold tomato had been replaced by a large half of a lemon not sliced you understand but just plonked on side of the plate. A good ten minutes later again the waiter hurried up with the sauce boat, by this time the disgusting plate of 'food' was cold so I said 'actually I have totally lost my appetite, please take it all away' Waiter said but you wont be charged for the meal'. No I wont because I'm not eating it! The only thing on my plate which is on the original dish on your menu is the fish everything else has changed so please just take it away! Incidentally the other 3 meals were very poor too, my husband ordered the veg pie which came in an earthenware dish with a puff pastry crust which was so overcooked it just disintegrated when he touched it with his knife and fork . The lasagne looked like a microwave meal. The bar was totally covered with dirty glasses and bottles the whole time we were there.. A really unpeasant experience. They were lucky they got paid for anything at all. Would not recommend or ever go there again! motherduck - 20 Sep 2010 09:45 |
| Went last evening with my wife and daughter and have nothing but praise for this pub. The sevice was excellent and friendly, The beer 1st class (Adnam's best bitter, Directors best and Wells Bombardier) and the food was excellent, good portions, pipng hot and very very tasty. This was the second time I have been to this pub in 3 months and it was just as good the last time I went. No complaints whatsoever. BigRobbo - 30 Jul 2010 16:32 |
| An utterly dismal experience, particularly when one considers the publicised re-fit that the pub had in May 2010, and the equally reknowned history of woeful service and below-par food and beer. Lunchtime today (a sunny Friday, with the pub heaving) saw one trainee behind the bar and one waitress trying to cope with over 40 covers. Sandwiches for 6 people took nearly an hour to arrive, and an additional bowl of chips (not a big ask) took an additional 20 minutes. One of those sandwiches was thrown over one of our party, and the replacement took 20 minutes to arrive. The food presented bore very little relation to the description on the menu. There are many, much better pubs in the Chelmsford/Writtle area. Lt_George - 21 May 2010 22:11 |
| Food edible but service absolutely terrible. We had to wait and hour for a starter and a further three quarters of an hour for a main course. Not enough staff and different excuses for poor service depending on who you asked. Will definately not use again. k1424 - 28 Sep 2009 09:41 |
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