please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
It’s a typical spoons pub and there’s not many other pubs left in Feltham although I hear the Airman has landed again so everyone has to mingle here.On entry you get the usual gathering of unemployed smokers standing in your way with a “try and make me move” look on their faces but inside it’s usually a mixture of young chavs,older chavs and a few respectable folk largely because there’s nowhere else to go for a pint.
Bar staff are ever changing and suffer in silence for the few weeks they work there.Ok if your local or have a long wait for the train otherwise carry on to Twickenham
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I love this place, even the chavs there are nice, good cold beer, food is the best, low prices, great staff...well, its a very special place! Enjoy and cheers!
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On a Friday evening visit to Feltham, I was hoping to visit the nearby Reunion Ales. But alas, it was not open. The Moon in the Square was the best alternate we could find and it did actually have a Reunion ale on, as part of a London beer festival. Ales were Greene King Abbot, Ruddles Best, Wells Bombardier Glorious English, Sharp's Doom Bar, Wychwood Hobgoblin, Portobello Hedgerow Pale, Hadrian Border Farne Island, Signal Solo, Reunion Mosaic & Park Isabella. The cider was Black Dragon. The Moon on the Square was as busy as always. But we did manage to grab a table. Quite a few people were dining. There was also the usual scattering of people who had clearly had one too many. Not the worst Wetherspoon's in the country.
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Small and popular 'spoons with value for money ales and the usual Wetherspoons food offers etc. Has the advantage of a lot of open space on the pavement and town square (i.e. the side of a shopping centre) next to it so people congregate outside, cue gauntlet of smokers but never mind these things.
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Busy and boisterous Wetherspoon pub. I'd just missed a bus and had 16 minutes - just time for a swift half. But I spent most of my time waiting to be served. The 3 male staff members all seemed to be busy, until two of them disappeared. But I was about to give up after waiting 6 or 7 minutes, especially when a regular approached the bar and was being served before he'd even reached the bar! It was at that point that the solitary remaining barman asked me if I had been served. He then realised that I'd been ignored for some while. Ales were Greene King Abbot, Ruddles Best, Sharps Doom Bar, Wychwood Hobgoblin Gold, Shepherd Neame Bishop's Finger & Spitfire Gold, Wells Bombardier Glorious English, Ascot Ascalon, Wimbledon Copper Leaf, Youngs Special, Sambrooks Pumphouse Pale & Twickenham Naked Ladies. Ciders were Old Rosie & Black Dragon. Still the best pub in Feltham. But bar staff need to be more attentive.
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Ebbadger-Eating lunch 5 times a week for 3 years in The Moon makes you A Record Breaker! You certainly deserve an award.Maybe Tim Martin will present you with The Grand Order of the Pancreas!Anyway you're right about the staff they are unfailingly pleasant & tables are never left with dirty plates or glasses on them.The ale is well kept too.The other thing I like about it is the toilets are upstairs.I've noticed in other branches where the toilets & the drinkers are in closer proximity a distinct whiff reminiscent of an old peoples home or continence clinic.That is manifestly not the case at The Moon for which we all give thanks.
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Ok so its not an artistic historic picture house or former stately house like some wetherspoons I have visited but what it does offer is an excellent down to earth place, polite and fun staff and excellent wetherspoons fayre. I eat lunch in there 5 days a week as it offers excellent value like many, I have never (in over 3 years) had a bad meal and the beer festivals are excellent.
Yes it has its characters but I've never witnessed any trouble and only ever been made welcome and Kirstys hair certainly brightens the place up lol, Staff are always cleaning tables and always make sure to ask if the foods okay even happy when awkward customers like me ask for side of Jalapenos or chop n change dishes about.
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I haven't been to the pub in some time as I now live in Northern Ireland. I worked at the moon on the square some years ago and left because of issues with the then manager Phil who I understand is back now. I have to say that even if things did not work out for me there I always thought it was a good pub and going on these reviews if it's the same Phil he is doing well. Next time I'm in England I think I'll pop in and see some old faces. To end its a good pub and from what I read Phil is doing well long may it continue.
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I am a regular in the Moon on the Square and it is a 'real ale oasis' in the area as the CAMRA Good Beer Guide describes it. Phil and his colleagues keep a great line up of ales continuously changing and always in top notch condition.
Now then...as with all these forums, which include the likes of Trip Advisor, one has to read broadly and take some of it with a pinch of salt. The account by the mis-spelt 'Ferari owner' below is as authentic and believable as his namesake. It is not consistent with the general consensus here. I think anyone worth their salt will have read some of the many other opinions here and arrived at an overall summary that the Moon on the Square may be deserving of brightening up a bit (are you listening Tim Martin, CEO of Wetherspoons?) and that the clientele include a few rough and ready town characters, but that the long (and short) serving staff are always friendly, and the food and drink (especially the ale) is the usual Wetherspoons value for money. It's a well run town pub and community hub in a much improved Feltham.
From me...with another pinch of salt. Cheers!
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It's easy to poke fun at this place & I have been known to go for the cheap laugh myself in the past. It's true it does seem to function as some kind of DIGNITAS clinic with the added attraction of a curry club for some all day every day drinkers.That's the joke over.To be fair the staff & manager are friendly, the place is well run & ale quality very decent.I've never seen any actual bloodshed either.The food is fine too.Feltham is what it is & some of the punters do look a bit fruity but in my experience they don't actually bite.Most of them don't have teeth anyway.Ok that's two jokes.Overall it's not a bad pub.
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I SECOND ALL SAID BY MILLHOUSE WHICH IS A FIRST!!!!!!!!!
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DONT VISIT THIS PUB AT ANY COST - THAT IS WHY THEY OFFER YOU 20% DISCOUNT IF YOU ASK FOR ONE AND ALSO HAVE DAILY DISCOUNTS IN VARIOUS OFFERS.. !
IF YOU WANT A SICK MANAGER AND A RUDE CUSTOMER SERVICE AND SOME BAD FOOD AND DRINKS PLEASE FEEL FREE TO VISIT THIS PUB AND ACCOMPANY THE VERY LOW CLASS DRUNKS WHO COME FOR FREE BEER HERE AND DRUG ADICTS AND PEOPLE VISITING THE PUB FROM POOR PLACES AND POOR WORK..
FILTHY PUB IF YOU DONT TRUST THE FEEDBACK VISIT AND SEE FOR YOURSELF HOW YOU FEEL PATHETIC ABOUT IT
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I AGREE WITH SARAH - THE MANAGER IS ABSOLUTELY RUDE IN THIS PATHETIC PUB. THIS PUB IS RACIST AND THEREFORE YOU WILL NOT FIND ANY OTHER RACE VISITING THIS PUB..
THE manager WASHES AND COLLECTS THE DISHES FROM THE TABLE BUT WHEN IT COMES TO CUSTOMER SERVICE HE IS THE WORST..
HE IS A YOUNG CUTE LOKING GUY BUT DRIVES THE CUSTOMERS AWAY AND I HAVE SEEN HIM SHOUT AT ALMOST ALL CUSTOMERS AND TALK RUDELY.. HE EXPECTS THE CUSTOMERS TO APOLOZISE TO HIM AFTER LISTNING TO HIS COMMENT SAYING - "I SERVE ALL CUSTOMERS AND I DONT SERVE ONLY YOU..
THEY DONT EVEN CLEAR THE TABLE WITH THE LEFTOVER DISHES QUICKLY AND EXPECT THE CUSTOMERS TO GO OUT WITHIN A FEW MINUTES SO THAT THEY GET MORE BUSINESS
USUALLY SAME OLD CUSTOMERS TURN OUT THERE EVERYDAY WITH NO NEW CUSTOMERS AS THEY ARE AWARE THIS IS A FILTHY PUB AND THE FOOD WAS RETURNED BY SEVERAL CUSTOMERS AS IT WAS STALE AND ALSO FOUND A COCKROACH IN THE STEAK AND THE GLASSES WERE UNCLEANED AND DIRTY..
THE MANAGER NEEDS TO BE THROWN OUT OF THIS PUB IF IT NEEDS TO SURVIVE
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One and oly post by Sarah127 can be disregarded.
She obviously got some kind of a grudge against the place.
This is one of the better JDW’s and since Phil arrived a excellent selection of real ales.
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This pub is dirty. It is always full of unwashed drunks. The staff are obnoxious. The tables are stuck together with grime. Do not even think about buying food, unless you want to eat it outside on the pavement surrounded by fag buts. NEVER AGAIN. Probably the worst pub in the world I have ever ben to, apart from a back street dive in Mexico.
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I understand that Phil has now replaced Gary. Welcome back Phil, and let's hope the beer range is still looked after :-)
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I used to work at this pub and know Gary and the team. This pub try's hard and produces great results I think. The ale selection is quite good and Gary really knows his stuff
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Here on Friday early evening and FOUR guest ales on.
One was from Ascot @ 3.3% which should keep the Lightweights like MillHouse happy.
Keep it up Garry and you'll be backi in the GBG.
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Good to see a full complement of 4 to 5 ales on the right hand side guest pumps recently as of late they have seemed a bit sparse.
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Came in on a Tuesday night with some time to kill before a local football game.
On the of the better friendlier 'spoons i've been in recently. Good selection of 4 different bitters on aswell as the usual stuff, all priced at �1.99.
Busy with people eating and drinking, to mirror some of the comments previously, this place does look a bit tired in places but i had a pleasant time here and if for any reason I am back in Feltham I will come in again.
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I'm fairly regular in this OASIS, in a now improved Feltham and I am surprised at byers666 comments below about this Wetherspoons. OK, <smile> the tables are sometimes a bit sticky after a busy day, but the staff are friendly and helpful and are seemingly always running around clearing glasses and plates and wiping tables over. (Not sure who the peirced Aussi is). They usually know all the table numbers if you point in the general direction (best to make a note though), and the food isn't bad for the price, same as any Wetherspoons. As for the real ales it is (nearly) always top notch, hence a regular CAMRA Good Beer Guide entry.
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Unusual lack of comments lately... still some good beer on occasions here.
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Well guess what... sbyers666 one and only post to slag this place off.
Says it all realy
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had a pint of abbot which was ok but not the best' has it was 1145 am i asked if they were doing breakfast they were and had a large breakfast which {unlike most} spoons food was good. i found it a ok spoons but far from the best
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My lady and I had a nasty experience at the Moon on the Square in Feltham today. Its a scruffy pub in a rough part of West London � it was full of old guys and a few women to match. Anyway we wanted breakfast and it was that or Asda. We found a sticky table near the window. ALL the tables are sticky at this place. They never clean them or collect the used glasses. My lady sat down and we looked at the menu. I took her order and went to the bar � were I waited and waited and waited � whilst all the obvious regulars were served first. Eventually the barman � an Aussie in his 30s with a face sparkling with shiny metal piercings (says it all really) � said what table was I at? I said i didn�t know, but it was the one over there (pointing to the table where my lady was sitting). He said he needed the table number. I said didn�t he know it? He said he wasn�t going to take my order unless I went back to the table and told him what the number was. I asked him why he didn�t know it. [In similar establishments even in Wetherspoon pubs we have always received help from staff who actually know the layout of their table numbers]. However this ar$ehole was quite adamant that I was going to have to go back to the table to get the number. He said go back and get the bl**dy table number or you wont get served. Meanwhile he started serving the regulars again. Now no-one talks to me like that so I said i wanted to see the manager. He said he was the manager. I said that with an attitude like that and using such bad language to customers � in front of elderly ladies too � that I was surprised he was a manager. He then told me to get out � I was not getting served. He was the most unpleasant and aggressive �manager� I have had to deal with for years. The facial piercings were an obvious warning sign. But I�ve also had that attitude from Aussies towards Brits when I�ve been in Sydney etc. So he was obviously reverting to type. Never again.
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The Moon of late has had a depleted selection of ales on, just two guests rather than the usual four or five, incl. one on gravity on the bar top. I know on occassions they get drained when the rugby is on, and Gary will not put on ales that are not ready to serve. One day can make a difference of a thin tasting ale and a full rounded flavour. However the ale or two that have been on are in good condition. Maybe more advanced ale planning is needed?
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Note your concern MillHouse but spitting your dummy out ????????
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Went in for the first recently since moving last year. Seems to be a lot more quiet than it was.
Nothing much has really changed. Also went to the Lion and that seemed better than before, not sure if anything has changed. If I am in the area again I will pop by.
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Right.I went in yesterday at about 19:30 hours.Usual problem getting near enough to the bar to read the pump clips.eventually squeezed in.Lots of people waiting to be served but only 2 bar staff, 1 of whom was dealing with a large food order.I left without ordering after about 10 minutes.I've been in plenty of Weatherspoons pubs.some were dirty, some were like the green room for the Jeremy kyle show but they all had plenty of bar staff.
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Mad Dog, I'm pretty sure they weren't itinerent members of the international jet set staying at the travelodge in the interests of economy.As for shift workers, that may be a remote possibility I suppose.I am one meself by the way.I am aware that 'The Moon' is the nearest thing in Feltham to 'cafe society'& I am determined to make this pub my local in order to raise the tone a bit.This won't be easy but I owe it to the wider community to try.
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As a once/twice weekly regular of this pub, i can highly recommend the vareity of beers and the friendless of the staff. Just a pointer to Tramdolkid - you need to brush up on your Geography. Feltham has several large hotels and is close to world's busiest airport. The Adults you saw drinking may well have been tourists / shift workers in amongst its clientele.
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We dont say "lounge" dear boy we say "drawing room" at chez tramadol.Point taken though!
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I was encouraged to visit this establishment recently due to it's inclusion in The good Beer Guide.The beer festival seemed the best time so I ventured forth in search of high quality alchoholic refreshment & stimulating conversation.I'd previously been put off visiting The Moon by the grotesque spectacle of men, clearly of working age, swilling stella at 9o'clock in the morning as i'd passed by on my way to work.Perhaps, I thought, they may be excellent fellows after all & we may have more in common than I'd imagined.First impressions were not good.It was impossible to view the selection of ales available due to the number of foul mouthed knuckle dragging sociopaths crowding around the bar.I chose a beer i could see took it to a table & sipped it.Vinegar.I chose not to brave the massed ranks of the local intelligentsia by returning it to mine hostess & simply made my excuses &left.Unpleasant.
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I only use the Moon occasionally; as others have commented there are a fair few customers who I would not choose as companions, but they have not troubled me and the beer is usually good. I only discovered the new admission rules last night, when returning by train from London. I then have about 20 minutes to wait for a bus, and a warm pub is a good place to wait; last night admission was refused (although the pub was still legally open) and I had to wait in the freezing cold! I was told that this is now a requirement of their licence, in which case the pub cannot be blamed, although I am unsure why; when I have previously called in at 'last orders' it did not seem to be any better or any worse than at any other time.
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I will no-longer be using this pub, due to the new rule that (even on quiet days of the week) you cannot get in after 11pm, despite the pub being licenced until 1am.
They say this is due to problems with customers from other pubs, but tarring everyone with the same brush is a bit harsh.
Being that I am a former shift manager of this pub, and am a regular customer, I didn't find the way I was told about this to be very polite. I often used to pop in after 11pm as I work shifts, and it is nice to be able to get a pint on the way home.
I will be boycotting the pub. I would rather inconvenience myself by travelling to Hounslow or Twickenham.
anonymous - 7 Nov 2010 18:17 |
Congratulations Gary and team for another well-deserved GBG entry...
I'm looking forward to the real ale festival - there's a brilliant list this time round!
Cheers...
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Confirmed: The Moon on the Square is listed in CAMRA's Good Beer Guide (GBG) 2011 !! Well done for another year to Gary AND the crew who keep the real ales spot on (well 99% of the time). Now the weather is chilling, let's have that bar top cask filled again as it is mentioned in the GBG. A gravity cask ale: nice touch.
Any trouble, which is rare (Feltham centre has changed for the better) is well managed here. Wetherspoons staff managers are trained to quickly spot and neutralise any heat and backed up by Feltham Centre Security at the press of a button. Note. The George in Staines, another GBG Wetherspoons, has two bouncers on its doors on Fri/Sat eves.
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Thought I would put in my two pennith. You may see that I left my first comment in Feb 2009 that was a month after I moved to Feltham, I left two months ago and thought I would update my reviews, especially after the comments below.
TMOTS is a Wetherspoons pub and in the time I was there I would visit 3-4 times a week. The pub is well run and the staff are friendly and effiecient. Although sometimes I did find several off the barstaff would server thier friends before those who have been waiting longer.
The cleanliness of the pub was decent, toilets were well maintained. food was your typical Wetherspoons, not Michelen star standard but fills the empty belly :)
The pub always had an excellent range of ales and that was purely the reason that I went back time and time again and they were always affordable.
In reply to the comments below. I will admit I did see my fair share of fights in the pub but they were nothing that any other High Street Pub does not experience on a daily basis. Also there were always one or two individuals that seemed to cause the trouble and my only concern is that time after time they were let in after being barred only to repeat the same problem.
It was a nice pub but one that I would feel uncomfortable taking my parents too at times.
It's a Wetherspoons pub and what you see is what you get. The ale is excellent, the food is of a good standard, the locals are friendly it's just the small miniority that taint this pubs possible potential and I hope upon my next visit they have gone.
If your visiting Feltham and want a good pint, decent meal and not far to walk then pop in and see for yourselves. If you want to watch the football, pay more for a pint but also want a seat then go to the Red Lion.
Both decent pubs in my opinion.
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More rubbish this time from someone called "17sleeper".
First post just to slag off this place....
All I can say is come here and see for your self that this is a normal well run JDW pub with value for money ales and food.
There are not punch ups every night so if that what you want you are wasting your time here
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Have visited this pub often these past couple of weeks as working in feltham and have noticed what seems to be hookers old and young with thier bleached hair, shame as i thought reasonable prices just the regulars seem to be low lifes, pimmps for old blond tarts and their friends ,
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Well firstly I certainly have nothing to hide. I ran a pub for 25 years and only just found this website via an old friend who recommended it as a guide to pubs around my area.
Secondly I can understand loyalty to a pub. But the fact is that each time I have gone in to this pub I saw violence and that is something that, as a customer, I am entitled to express my opinion on.
Several friends of mine who frequently fly from Heathrow have expressed and witnessed the same so this is from an individual's impartial view.
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I agree with robhealy this IS a well run pub.
lunarega (profile hidden!!!!!) must have some kind of grudge against the place.
note his/her limited number of posts to this site.
I use this place at least 5 times a week and can't remember the last time there was any kind of trouble in here. Do they just wait for me to leave before it all kicks off????????????
If it was that bad the Police would have closed it down by now.
Well done to Gary and the gang for providing excelent service and real ales.
O and by the way there was no barrel on the bar last night.
Any chance you can keep it that way please?
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A very well run pub? How can a very well run pub have a fight on ever single occasion that I visited? On one visit a guest of mine was verbally abused by someone for "Sitting in his chair" when nobody had been there for 45 minutes!
Don't worry I have no intention at all of visiting this god awful pub again and anyone planning on a visit to Feltham simply avoid this poor excuse for a public house.
I even imagine the police have individual staff specifically for this pub alone.
Terrible.
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Lunarega - your comments are quite bizarre, considering this is the better of the 2 pubs in the High Street This sort of behaviour is extremely rare as it is a very well-run pub.
Furthermore, when you write about 'familes being turned-away' this is probably because they do not allow children into the pub in the evenings - read the signs next time before picking holes in our local.
If you don't like it, then please don't bother coming back.
Thank you.
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Without any doubt THE worst pub I have ever been in. Not just once but I've given this pub several chances. Each time there has been a fight and this saturday alone a guy threw a pint glass at a woman for no reason at all. The barstaff are helpless as it seems like a free for all. The amount of families and people that have been turned away from here for no reason at all is shocking.
Avoid this rathole at all costs. It really is the worst pub in history.
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Enjoyed two pints of Salopian Oracle on Sunday night with a shoulder of lamb roast with extra Yorkshire pud. Bliss. Good value and well kept real ale selection. Just wish there was a garden for the summer evenings.
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Good allround highstreet pub.
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Visited twice recently. Very nice curry and ale, and also excellent breakfast. Some round tables a bit rickety but no worse than elsewhere.
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HAPPY 15th BIRTHDAY for 12th April!
I pulled the 1st pint in the Moon on its opening day all those years ago.
Nice to be able to sample the great beers on a more regular basis now that I have moved back to the area!
ALL THE BEST FOR THE NEXT 15 AND BEYOND!!
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great local pub,one of only 4 in feltham serving draught bitter.friendly,always busy with a wide range of clientele.interesting on the 29th march when boris johnson met the grand wizzard of the feltham klu klux klan! polite efficient bar staff and management apart from the grumpy grey haired old bat.
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Latest visit was terrific and they had a decent variety for those of us who don't want the standard Browns. They had Hook Norton Old Hookey, Exile Stout (v Good), Forty Nine on Gravity but not chilled quite enough and Bateman's Hooker (a novelty seasonal beer for the 6 Nations I assume).
I guess they must sell lots of Pedigree, Directors, Abbot et al but having at least 1 stout on Porter on will always attract me. The beers are generally in good condition notwithstanding the cooling on the Forty Niner.
Quite a lively pub but lots of seating in an area that has lost so many pubs nearby not that many lament the loss of the Crown and Sceptre, Cricketers (the same site), Railway, Locomotive and infamous Black Dog (what a name synonymous with depression).
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I used to work at the moon on the square and found that the managment and staff always tried to be up to date with there product line.There were a numer of staff including myself who would take care of the ales and we always would try to ut on the best ales we could. I still go to the moon from time to time for a drink and have found that th qulity of ale is still very high and the range is as wide as the pumps allow Gary, Vinne, Phil and the rest are doing a great job.
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As a fairly regular visitor to the Moon I would say that generally, there is a good turnover of variety in real ales served here, and of good quality. The majority are of the copper/bitter and golden/blonde variety, but quite often, dark, mild or extra strong ales feature in the line up, especially during Winter. There is also usually an 'on gravity' firkin on tap, on the bar top.
I believe that this Feltham branch, despite it being one of the smaller branches of 752 nationwide, is one of the top sellers of real ale.
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Honestly 12 pumps and what do we get. Standard Brown Malty beers that if you swapped the labels on the pumps you wonder if anyone would notice: Abbot: Abbot Reserve: Directors: Ruddles. No doubt others like Pedigree and GKIPA at other times. You need only 2 of them surely?
Then it's padded out with seasonal novelty beers like Ascot Alley Cat, Nethergate Frank Incense and Skinner's Figgy's Brew. Rest of the pumps blank.
Not one decent standard golden beer, no stout, no porter and not even a well regarded beer just cheap barrels of experiments from minor brewers.
Standard browns and novelty fringe ale?
Beer is well kept which just means you can taste how moderate their guest ales are. A near complete waste of good cellaring.
More choice please.
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We visited here for the first time today. I didn't find anything particularly special about this place. It's just an average Wetherspoons. Directors, Ruddles Best, Loddon Razzle Dazzle, Mauldon's Bah Humbug, Caledonian Escape Claus and Greene King Abbot Ale were the real ales available. Weston's Marcle Hill cider was available from a box in the fridge. Unfortunately, the barman that served us seemed to have very little knowledge of his product range, and why do bar staff persist in trying to serve you a pint every time you ask for a soft drink. Surely they should ask whether you want a large or small before pouring the drink. They must waste a far bit by not asking the question.
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Congratulations on, once again, attaining the Richmond & Hounslow CAMRA branch blessing for real ale quality served. Good Beer Guide 2010, the Moon's in it !
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GBG2010? Correction: Apologies, I meant GARY, not "Andy" in the previous comment.
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GBG2010?: wait and see. The timing of the management change might just be in favour of the Moon this time, and I'd argue that Andy has been a main influence on the the excellent real ale quality here for a year and more anyway ie GBG2009. Keep it going Andy. Get the CAMRA "We're in it" banner ready !
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Under New Management... congrats Gary!... Unfortunately this now means that next year's GBG placing will most probably get pulled.
Hope Phil gets things sorted and moves somewhere fairly local...
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Oh dear, this is all getting a bit public and personal for a pub review forum. Too much information! As long as the manager and staff are keeping the real ales top notch and the rest as reasonable as a Wetherspoon's can be, then they're doing alright in my book.
For the price, the food is OK. There are no Michelin Star chefs behind the scenes in any Wetherspoon kitchen, guaranteed, not at these prices.
Don't let 'em get you down Mr. Manager and staff.
Moreover, don't leave on a whim at this time else you'll scupper all the hard work you folks have done this last year maintaining the CAMRA Good Beer Guide standard for 2010! Change management before it goes to print (August) and it may get pulled.
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As a regular in this pub for as many years as I would like to remember, the Guvnor Phils comment about not having barred many people from this pub is a joke. I have now been added to the barred list for a comment I made about him which he knows is true. All the staff and duty managers are brilliant unfortunatley they have a complete prat running the operation barring people for the most minor of misdemeanours. I'm pretty sure that they would all like to see the back of him as well as most of the regulars so come on Phil naff off then this pub can get back to normal. You've already ruined one pub in Acton and got chased out of it because of your very petty ways. Truth is you are not a manager and also not even a half decent barman.
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The Wetherspoon's Real Ale festival is on and the Moon's staff have as usual top condition ale on tap, but we are now spoilt for choice too. They have even gone to the trouble to have some casks on gravity on the bar. Unlike fizzy keg beers and lagers these ales take skill to keep in the top condition I can consistently report for this pub. And for �1.79 / pint !
(75p for an extra fried egg is a bit steep though. Oh well.)
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This really isn't at all bad for a Wetherspoons: not as grotty as most, and the staff seemed friendly to me. All the beer i tried was fine.
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i i have had the pleasure to work with wetherspoon before and have been placed in feltham in the past. every manager who has worked there has tried their level best to give the best level of service and provide quality. why? because its the managers job. thats what they get paid for. when you are constantly up against the type of people that decide to go out to cause trouble or are just unsociable it becomes a hardship. you regulars should be focusing on what yr pub manager is doing for you! i notice yr complaining about 1 guest ale being available yes? five years ago it was " i dont feel safe here" why has yr local spoons manager got to reply on this site?
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As a fairly regular 'real ale' local here I hope that the management and staff take comments on this site with a pinch of salt. Although there are often useful comments to be heeded, extreme comments can be made easily made helped by anonymity, both complimentary and insulting. Every pub has its share. I have seen some get a very unfair bashing from a few, and often when new owners or managers take over. I think there are more positive comments for the Moon than negative overall. Can't please 'em all.
Although the staff's hands are largely tied by Wetherspoons, the levels of service and beer quality are at the mercy of the staff. This pub has a friendly regular staff and the real ale quality continues in 2009 at CAMRA Good Beer Guide standards, credit to enthusiastic staff and training in cellar management. Looking good for 2010 in my opinion.
To prove I am not biased or linked to this pub, here's a small moan: the empty bottle bank by the emptys hatch has an ear drum bursting decibel rating when empty bottles are deposited for those sitting nearby. Where are my earplugs?
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Point taken! . I have requested the removal of my previous comment. I enjoy the pub, as does my father!.
anonymous - 27 Feb 2009 13:13 |
Sorry made a small mistake the pub is open 15 hours a day not a week. its open 103.50hrs a week
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It's amazing all these bad reviews, yet every one of you still drinks in my pub. I work extremely hard to make the pub friendly to ALL customers whether you drink ales on a Sunday evening or are meeting your friends before you go to another town for your evening out.
Mr Healy your comment about being barred is incorrect, I have in fact barred 6 people since I�ve been back. All of these barrings are based on violence or abusive behaviour to my staff of other customers. In fact John and Sarah (The managers I trained with) barred more people on a weekly basis than I have in the 4 months that I have been back.
A Comment from Makavelli about the number of ales on offer, we have 4 standard ales and at least 3 ales on at any one time. The only reason why we have cut it down from 4 guest ales is that we have to sell Green King IPA (Soon to be Green King Ruddles) at 99p and as such our over ales have suffered slightly. So for reason of quality I made the decision to cut it down. By the way we only sell 5 draught lagers.
As for people not seeing me, I believe this is directed at the fact that I don�t work Sunday�s. This is because I have a family and therefore spend Sundays with my pregnant wife and our 2 � year son. So I apologise if I�m not around on Sundays, but, if you want to see me work come in at any time of the week and I�ll have a chat with you. Just remember the pub is open for 15hrs a week and I can�t be there all the time.
Wishing you all a good beer in the evening.
Phil
Pub Manager of the Moon on the Square
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i'm actually 1 of the management team @ the moon and seriously you guys (the customers) seem to be under a false illusion, Ale wise, not much has actually really changed since bagrat has left. The same people do the cellar and ales as then. and in case you have not noticed we have 2 banks of ales with some of the guest ales placed along with the full time ales such as directors and abbott and we are still changing them as offen as they used to. We try as hard as we can to at least have 3 or 4 guest ales on at any one time. This week we achieved 100% full marks from cask marque regarding our high quality ales. With IPA at 99p we've had to some time reduce the guest ales from 4 to 3 to maintian the quality of the guest ales.
For the record it was Bagrat who replaced Twickenham Ales with Loddon ales into the pub before the new managers arrival. It is Phil (the new manager) with his ale experience at acton who replaced loddon brewery with the very popular waylands brewery and itchen brewery ales aswell as the re- introduction of twickenham fine ales in to the pub.
Score on the doors rating from EHO is 5 out of 5.
there's the facts!!!!!!
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The closest pub to where I live. Typical weatherspoons. Could do with more ale though and less lager.
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An awful Wetherspoons. Not what the chain would like. Has it ever been inspected by their management? Not a place to take a family or a woman for a meal or a drink. The tables are sticky & the glassses are dirty. The staff are, I agree Robhealy, rude. If not, they are young & incompetent. The only customers are drunks or old men on benefits.
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It's a pity Bagrat's gone and good luck to him in his next venture. I hope that Phil (the next manager) will keep on the good work. Though there's already been a change. Twickenham Fine Ales have been replaced by Loddon's... pity as Twickenham is a local brewery.
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Just blooming typical! Just got back into the GBG and now Bagrat has gone!
Incidentally, the new manager is Phil, recently @ The Red Lion & Pineapple - Acton.
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Dear all
thank you for your kind comments.
As of this week I am no longer manager of the Moon On The Square.
I have taken up a new post at the branch in Shepherds Bush
All the best
Bagrat
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One of the best JDW's around.
Very good service (if you can get passed the ignorent wan**rs who stand by the bar as if they owned the place)
Good for Real Ale fans too.
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Went here for the first time since 1996 and nothing seems to have changed!
A good selection of guest ales, very friendly staff and quick service.
It's a very local pub as the staff appeared to know virtually every customer. What it's like in the evening may be different but I really enjoyed my visit. As with many Wetherspoons pubs the toilets are up stairs.
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I agree with Mim's comment below, and I may now consider re-joining CAMRA when I move into Feltham next month.
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It is great to see this pub back in CAMRA'a Good Beer Guide for 2009 after after a year's absence due to standard CAMRA policy: a change of pub management last year. As it happens the quality of real ales has continued consistently to at least the previous standard, while now regularly featuring local Twickenham ales. Well done to the new management and the ever friendly staff.
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ok i may have been hasty with my last comment i have been back in recently and there are still some of the old favourite bar staff and the new ones although new are capable but still good to see that some of the old ones are still there! food is still of a good quality and cheap! bagrat is doing a good job and has a good set of people backing him!!
keep it up!!
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Typical town centre 'spoons; a bit daunting coz of Hagrid style dress favoured by many punters but cheap as chips
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Great selection last night CBOB Hobsons Mild, Twickenham Sundancer and Gothick Dark, Springhead Roaring Meg and Saltaire Cascade. Pub packed and great atmosphere. Bagrat is having no problmes maintaining the pub's popularity and quality of beers. Some new staff on, but all eqaul to the task.
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I'd agree that John and Sarah were a tough act to follow. However, I think the pub has maintained its standard in a historically difficult town. The new management has certainly kept the real ales up to standard and has gone out of his way to regularly feature the local Twickenham brewery ales. It is a pub highly regarded by CAMRA. Food is standard Wetherspoon's grub. Service is always friendly. A Wetherspoons isn't my ideal pub but it is excellent value.
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I have to say that this pub has got worse since john and sarah have left! Im not sure bagrat knows what he is doing! i will definately not be going in this pub!
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re: previous comment... they say many a true word spoken in jest ;-) There is speculation over what is to become of the building over the next year or so. Notice the outside windows on the 1st floor are the only 1960s originals along the whole street. I just hope for the town's sake they keep a Wetherspoon's on that spot, even if they eventually do a complete rebuild. With its friendly atmosphere, and interesting layout with booths and split levels, and of course its all-year-round variety of low-priced real ales and pub grub, it would be a great loss to the town centre.
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Total hole, the whole town/pub needs knocking down and starting again.
anonymous - 15 Nov 2007 12:29 |
just for the record the Moon Under Water has not had a change of management. Pete is still there after 6 years of service
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Alas John & Sarah's departure was unfortunate timing, just before the Camra 2008 GBG (Good Beer Guide) went to press. If the management change had been a week or so later it would have been too late to remove the Moon (Feltham) from the 2008 GBG and it would have been included. Ironically, the change of manager at the Hounslow Wetherspoons, Moon on the Water ocurred after printing and so it remained in the 2008 GBG.
I agree it seems unjust, but it is policy and down to timing. A new manager has to prove him/her cellarmanship for 6 months to maintain trustworthy GBG entries in CAMRA's name.
Bagrat (and staff), keep up the excellent beer quality and friendly service, and... don't leave before August!
anonymous - 9 Nov 2007 15:31 |
Yes the Moon did not go in the guide for 2008. This is general policy that when a branch is informed about a change of management the pub usually does not go in. Bagrat now has the chance to prove himself and not get in on the back of John and Sarah. From what I have seen, with the quality of beers and the increased range (local beers), I don't see that as a problem. Keep it up Bagrat.
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This pub failed to gain entry to the 2008 Good Beer Guide due to the change of management earlier in the year. This decision sucks as there are other pubs that have had a change of management in the last few months, but they've still got in there. My CAMRA membership expires soon; thankfully.
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I like this Pub, as it's everything a wetherspoon pub should be but it seems more than that. There's a good atmosphere most all of the time that I put down to a mix of barstaff who take pride in their work and the locals who frequent the place. It's the local, when I'm in town, visiting. At least a choice of four "guest" ales makes it so much more appealing than other local alternatives.
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Out with the old, in with the new, although the new manager, Bagrat (that's his name), has featured behind the bar for some time under John & Sarah. After some weeks now, and the intro of non-smoking, and albeit following a hard act, the new manager is keeping the beer standards well up to scratch. This pub has been a CAMRA Good Beer Guide pub for some years and the beer quality, and choice looks to be continuing at very good standard.
...and generally: What a difference 'No smoking' makes !!
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Call that a "Refurb"? Just a lick of paint... Apparently the company spent �30K instead of �80K. More like �30...
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The Moon on the Square should not need much introduction as it's fairly much a typical Wetherspoon's hostelry in terms of fare and fair price, ambience and good service. Although the bar staff tend to be subject to the same rapid turnover as many a Wetherspoon's pub, they are generally well-trained, efficient and swift, certainly as far as the drinks service is concerned. Oh, and polite and friendly too, of course, which helps.
However, be warned that the pub has become increasingly busy since the opening of the first phase of The Centre, Feltham opened in the summer of 2006. Food service can sometimes take a while and on one occasion I was nearly forgotten after paying for a main course. Such complaints aside, though, the food is well-cooked and excellent value.
Wetherspoon's site in Feltham forms something of a cheery gateway to the "new" town centre- not strictly new, since many of the 1960s-built shops and this pub itself have been retained along with a few remnants of the 1930s buildings on Wilton Parade from the pleasant original High Street so short-sightedly demolished in that decade.
The Moon on the Square is less than a hundred metres in front of such prestigious names as Asda, Next and Matalan, whose arrival is indeed helping the town to shed it's tainted image too often associated in the past with the infamous Young Offenders Establishment to the west of the town. Having said that, the pub had its fair share of trouble with criminal activity such as drug dealing and other occasionally unpleasant activity in its early days, but this was nipped in the bud and you can feel quite safe here these days. In doing this, Wetherspoon's management once and for all cast off the sad final legacy of The Cricketers, the Courage pub which previously occupied these premises before Wetherspoon's took them over, gutted and refurbished them and brought their reliable brand of pub style to Feltham. Mind you, in recent years they've also benefitted from the loss of any notable competition; with the exception of The Red Lion, this is now the only pub in Central Feltham since the demolition of The Prince of Wales for a McDonald's, and The Railway Tavern for new flats in the town centre.
The Cricketers was once a typical, friendly local with a singalong pianist. The Moon clearly is not, with the usual Wetherspoon's ban on music and, to be honest, less of a community feel maybe than some of the other Wetherspoon's pub conversions. Nevertheless, it's a pleasant place to while away an evening in conversation, drinking and eating with your mates and has a mixture of seating including the comfortable little booths reminiscent of the snugs of old.
Around the walls are pictures and something of the history of old Feltham, a handy addition particularly if you're in a historical mode after visiting the excellent local history section of the new library opposite, which closes at 8 on Mondays and Thursdays. The 1960s town centre changed the retail character of Feltham once and for all from the pleasant market gardening centre it remained until just after World War II, but the area does still have something of the feel of an urban village and a diverse community, many of whom can be found drinking here. They are occasionally supplemented by rugby crowds on Saturday nights, staying at local hotels after matches at Twickenham (RFU) Stadium just three miles away.
This is my regular haunt when drinking with friends from out of the area in Feltham. It is now a pleasant, generally trouble-free place to enjoy a reliable if not always quiet pint. When Wetherspoon's took over, they demolished part of the upstairs area including the rather strange sixties "arm" which hung out over the entrance to the centre shops. What remained now houses the loos and some office space. However, you might think you've had one too many as you climb the stairs and see the cheery figure of a pilot dressed in old-style flying gear sitting on a crescent moon, but this is the arty nod to the aviation heritage of the area which began long before Heathrow. Chocks away, barman!
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A good solid pub! They serve beer; and if you're inclined.. curry on a Thursday evening! Its handy for Feltham high street, and Feltham B/R station if you're travelling into town (London). Mainly salt-of-the-earth characters & Airport workers, relaxing after a hard shift at Heathrow (Yes, airport workers do work hard, I know, I worked at Heathrow for 8yrs, and enjoyed every minute!)
FELTHAM is under-going a 'renaissance' at the moment, & for our cockney friends that means re-birth! A lot of the old Feltham town centre has been knocked flat, and a completely new town is emerging! And the 'Moon on Square' has survived all the bull-dozing, and lives on to maintain a good service to old loyals & new patrons alike. Its exciting whats happening in Feltham at present. In the 80's I didn't like Feltham, and stayed well clear. Now... its a lot safer, there's more housing, and its a lot more civilised. Well done Hounslow Council, well done J.D.Weterspoon, and well done you people of Feltham! (I'm sounding like a councillor, but you don't witness the COMPLETE changing of a town very often, during a normal lifetime, but here is proof!) And this is the longest review I've ever made...that must say something!! Checkout the Moon, after work, and be pleasantly surprised!! The staff are good too, i will rate them 11 out of 10 !! The choice of international beers/lagers is good too. If you've never tried 'Zwiec' lager (Czech), try it here! Its cheap (under �2 a pint) and its smooth, and you'll dance home singing afterwards!!
(A barman told me a story of a stolen car which crashed into this bar through the main doors, about 3 years ago..!! Ask a few locals, they may remember it!!) But that sort of thing doesn't happen in Feltham anymore...!! Things are different now!! TJ
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Great breakfast bap friendly service good selection of real ales.Usual Wetherspoons early morning atmosphere where the clientele only depart from four letter words when ordering a drink!
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Went for a pint in here after a long absence, and I have to say, give them credit where it's due, it's OK. Absolutely packed mind you, they must be making a mint. Despite this, you always get served quickly and they always have an excellent choice of beers.
There are some very "unique to feltham" customers, but most of the leary kids don't come in here. I certainly wouldn't mess with the landlord judging by the size of him either..
TheGP - 31 Jul 2005 19:47 |
A large chain town pub in a rough town and frequented by a mix of local office clientele early evening, plus some rougher local characters who seem to live there. Pub is strictly managed and any trouble is rapidly dissolved. Excellent quality, ever changing, range of real ales always on tap. Beer worthy of its Good Beer Guide status.
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Cheap drinks...thats about all i can say, from the outside looks like a good pub. Walk 2 more minutes away, towards Tesco... The Red Lion is miles better
anonymous - 26 Jun 2005 20:26 |
Usual Wetherspoons strengths - cheap, good beer selection, usual weaknesses - lack of character, staff want to clear customer soon after 10.00pm plus one additional weakness - worse even than average clientele.
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Best pub in Feltham eh?
I hate to say it, but he is probably right - But bare in mind that there are no decent pubs in Feltham it is not saying much.
Personally, the Red Lion is marginally better.
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Currently the best pub in Feltham, decent Beer kept in good nick. Foods not bad especially the Curry, haven't tried the breakfast yet.
TC - 1 Sep 2004 19:19 |
As a Wetherspoons goes, is OK I suppose. Good and cheap ales.
Unfortunately, locating a dirt cheap pub in the middle of Feltham, especially so close to the D.S.S, results in a permananent residence of the hopeless alcoholics.
Which is common to many a wetherspoons I guess. If you are waiting for a train at the station, then it is your only option now the Railway Tavern was demolished.
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Welcome to visitors from Ankh-Morpork, there is a convention on 20-22 Feb so this pub will be full of Disk-Worlders.
Enjoy 3-4 decently priced Beers and a variably friendly atmosphere.
Quasi - 18 Feb 2004 18:25 |
A friendly, local pub - don't blame me this was in GBG.
Some of the locals are friendly, beers normally in decent nick and John the landlord always pours a full pint.
Wetherspoons especially good value on a Monday.
Tim C - 12 Feb 2004 13:06 |
Grim and nasty - describes most places in Feltham. But it does have three very well kept and ever changing guest ales.
Alan - 24 Sep 2003 11:31 |
The Cricketers was a proper local, as a Wetherspoons it does vary from manager to manager. There was a superb South African manager Damon who moved North.
Try the Hounslow Moon
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