Mad Hatter Wine Bar, Cirencesterback to pub details please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
My name is Vikki, I became the manager of this establishment in October 2013. I've seen lots of negative things regarding previous manager. If anyone would like to give the bar another try, I'd be most grateful. I can assure you the service is super friendly. I really want to get the friendly bar vibe back, and together the customers and I are achieving this!! I would like all customers to feel welcomed here, whether local or a visitor to the area. Hopefully now when people leave, they remember us for all the right reasons.
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Great little bar but unfortunately let down by shocking customer service! My friends, family and I were all mortified at the response we got when we complained that our lemonades were flat� We were told to �stop our bitching and drink it or f-off� � horrendous behavior (from the Manager, I might add) and not the response we were expecting when all we'd asked for is a replacement or our money back. STAY AWAY FROM THIS BAR!
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Oops, Live music from 9pm!
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Open from 6pm Wednesday to Sunday, Live music every Thursday and Saturday night from pm. Well worth a visit!
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Never seems open whenever I pass by nowadays.
Used to pop in for the odd pint or glass of wine with the missus on Saturday shopping excursions. It had a nice, local scene then.
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Most miserable owners I have ever met...completely put me off. Don't bother - there are better places
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Atmospheric, low-ceilinged bar with open fire in winter. Good selection of wines, however beer less well catered for - Tetleys only! Staff are extremely friendly as are most of the locals. Watch out for the miserable and surly owners though.
Cathy - 11 Aug 2005 15:48 |
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