please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
It's been quite a few years since I was last in the John Gilbert and I recently had the chance to pay a visit while out and about. On entering the pub the first thing you notice is how bright and sparkly the décor is, which has obviously changed since my last visit.
At the bar there are 10 pumps, at the time of my visit 1 was off (clip turned round) and a further 3 were clipped but marked as "coming soon".
Of the remaining pumps, on offer was Fox Glove by Slightly Foxed, 4.3% at £3.20 for the pint (which is the one I went for), one other which I had not heard of before, one by Moorehouse's (can't remember which), Green King IPA, and other nationally available ales. The "coming soon" ales looked like ones I had not seen before. I found the Fox Glove a bit odd buy pleasant enough and certainly drinkable. I wouldn't go out of my way to have it again but would go back to the pub with no problem - very decent for a Greene King pub! Nice outdoor area too.
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Special day ruined! Avoid at all cost!
Around the end of November we booked a christening reception for 8th February at the John Gilbert pub. We arranged we would be having a buffet and we would have exclusive use of the raised area in the pub as it was a nice sized space for the number of people we were expecting and it gave us an element of privacy. The lady (I think she was called Becky) who dealt with us at the time took our details and wrote everything down. She told us not to worry about paying a deposit at the time and just pop in a week or so before the 8th of February to confirm our final numbers and our buffet choices, the pay a deposit.
We decided to go and sort it a bit earlier on 7th January we went to pay for the buffet and confirm the details. The same lady who made our booking originally dealt with us again. As it turned out our party had been moved to different part of the pub that was far less suitable. All we were told was that the area we agreed on is now taken by someone else who already paid! NOT EVEN AN APPOLOGY. I cannot understand why anyone would do this!? As it was clear to see in their diary the party that has taken priority over us is no larger in numbers there seems no financial gain to the pub or even just a matter of fitting more people in better.
We never received any phone call or other form of contact to question our intent of going ahead with the booking or to inform us of the change to the agreed arrangements. Imagine if we hadn’t of come in until 1st of February as advised!? Now due to the total unprofessionalism of the pub we have to find a new venue, have the already printed invitations reprinted and all our potential guests will be getting extremely short notice! This is without doubt the most disgraceful example of poor customer service and truly mighty feat to ruin such a special and important day for our daughter before it has even happened!
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I was in there last night, a Tuesday.
I thought the namesake beer was drinkable enough, and the food edible and competitively priced.
The clientele seemed a bit rough here and there, but it's quite a big place so to be expected.
The old building's been refitted inside and not that sympathetically. You'd think it was an inner city lager hall really.
The young male staff seemed as you'd expect NMWers to be: don't know if they were.
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We visited the John Gilbert in Worsley over the first bank holiday weekend in May 2012 and I feel I must tell all about our experience.
When we orded our first round of drinks at the bar I found the young barman to be abrupt but put this down to his young age, it was the manager that was something else!
On ordering the second round of drinks at the bar I payed the Manager with cash and he then proceeded arrograntly to flick MY CHANGE in the tip jar behind the bar without asking, infact he didn't even look at me and then turned his back and spoke to the young barman.
I have never been so discussed in all my life I was fuming!
I didn't complain to him as we were waiting for our meals and you never know.
The food was also poor really being served luke warm and coming in spurts and the waitress who had to be called everytime we wanted service, I say service but it was poor and without a smile miserable infact, her opening line was "what do you want"
Searching the internet it seems we were not alone with our bad experience.
With fifty pubs a week closing maybe the staff at the John Gilbert prefer to join the 2 million+ unemployed.
Anyway Peeps spend your money elsewhere.
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Very smart and comfy. In about 6 visits over the last few months I have always had good service and excellent food. No the cheapest place in the world, but you pay for quality and if thats what you want, its here. Minor gripe that the cask ale seemed a little indifferent, could do with a little more choice.
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Your typical worsley toffs pub. Car key jangling tosspots talking absolute bullshit. I dont know what is more pretencious the pub itself or the people who frequent the place.
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we were at the John Gilbert worsly on saturday fantastic night place was packed great entertainment a guy called Ian taylor said he was from stoke on Trent . great voice and guitarist some fantastic tunes , we all had a great night did plenty of dancing. Thanks for a fab time .
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Went in Boxing Day night, charged �10 and the place was packed. Beer was good and the prices reasonable when you eventually got to the bar. Great singer on.
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the place is now open till 0200am at weekends. it gets packed out, far too busy as they cram as many in as possible. To wait 10-15 minutes to get served is not something it can be proud of. The over-25 age limit admittance is surely a joke? Having said that, its some of the ones over 25 who look like causing problems.
looks good since the refurb, although you would have to go at a quiet period to appreciate it.
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Took my wife, mother. sister and brotherin law for a Christmas Dinner on Christmas Day. Pre booked 'booth' for 5pm. Arrived 4:10pm and spoke to staff member to confirm arrival and if we could occupy the table. Advised they were 'running late' and our meal would now be 6pm.
Not impressed but as we had no other option decided to wait. 5:30 was offered a table which was not the one ordered... As mother was a diabetic decided to take the table so we could speed things along and ensure mum received some food asap.
6:15 advised another table was available (booth) but not the one we ordered. As this was in a better location we accepted it and moved. No major problem as we had still not received our first course.
6:30 rumours in the premises the Chef had had a fall out with management and had left everyone without their Christmas meals.
Saw two members of staff in tears as disappointed customers were venting their emotions.
This was the worst time I have spent in a restaurant throughout my lifetime and consider the Chef should be identified so all other restaurants and pubs avoid employing him like the plague.
Thanks for nothing. Merry Christmas to you to.
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back open and it looks fabulous.
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currently closed for re-furbishment - no opening date given
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Went in there last Saturday. Old Trip and two other beers on so good choice of ale. Food on this occasion was poor, bread used to make the sarnies was a bit stale. However may go here again if only for the beer.
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Very popular at all times, good food especially sundays. At weekend evenings it is open late and is too popular, queues to get in, the place is overcrowded at these times, you will have difficulty moving in the place.
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This pub often gets very busy at lunchtimes and certainly at weekends, filled with what looks like the affluent businessman, or the ladies that lunch brigade, and the car park often has Mercs, Porsches and Audis populating it. The food is good, with a good choice of menu, and none of that burgers or chicken in a basket that many lesser pubs serve. The prices are a little higher than average, but then you do pay for quality, and the staff are pleasant and professional, mostly the posher student type, the ones who wash daily unlike the student types in other pubs. I certainly like it, and my missus, not usually satisfied with food quality, rates it highly.
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Only been in here when it's been quiet so don't know what it's like when its busy. Beer fine but not much choice - or there wasn't when I was in there. Food seemed OK but didn't try it. Plenty of smooth beers.
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Good food and service.It does get very busy - and the one downside is the toilets are at one end of the place , not very accessable when the place is busy, and it is especially at weekends. Well worth a visit though. Easy to get to.
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Nice, friendly pub, (H&H)
Old Trip always on, with guest ale changing each month
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Grown up pub with faux georgian decor. Popular with the 30somethings and can get packed Fri and Sat evenings. Serves food.
Jean Langan - 17 Jul 2004 09:18 |
