The Duck On The Pond, South Newington - pub details
Address: Main St, South Newington, Banbury, Oxfordshire, OX15 4JE [map] [gmap]
Tel: 0871 951 1000 (ref 27430) - calls cost 10p per minute plus network extras
Are you the Licensee? Click here. ** SPECIAL Royal Summer Sizzler offer! **
> Current user rating: 4.6/10 (rated by 17 users)
other pubs nearby:
White Swan Inn, Wigginton (1.2 miles), George Inn, Barford St Michael (1.8 miles)
user reviews of the Duck On The Pond, South Newington
please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
5 most recent reviews of 19 shown - see all reviews
| We walked to the pub with our dog. As we walked through the door the small dark haired bar barman shouted out "No Dogs!". My wife had even walked through the door and we were no more than two yards inside. No apology, no explanation (there was a stone floor and this was a pub not restaurant), no concept that it was absolutely tipping down, we had walked three miles, that there weren't many people in the pub and, get this, it is a country pub! We turn around and walked back into the rain. Contemplating a long walk back to the next village, we decided to stay outside and have a drink. I walked back in and asked the bar man whether there was another pub nearby which did allow dogs. He said we could try one in the next village about one and half miles away. I said that we had walked here and not driven. He said that he didn't make the rules and started laughing. Again no apology and no explanation. I told him that I was about to buy a drink anyway but he had just lost my trade. He said "Good", that I had "an attitude" and told me to "get out!"! The days of me getting irate with small, spotty boys working in a pub are over so I smiled and walked away. I feel sorry for the owners of the pub. It is clear that the staff in the pub have no concept of customer service in a tough diminishing market, and they are, literally, turning customers away. mithrandir1967 - 30 Oct 2014 18:23 |
| We popped in on our way back from Silverstone. Gorgeous little country pub, warm atmosphere, very friendly. The food was fabulous! I would recommend this pub, it is a real gem. After reading the previous posts I must say I can understand why the kitchen didn't want to disappoint JDP and their guests. I would much prefer for upfront honesty, than the quality to suffer. AR2206 - The pub was not discriminating, but merely accomadating your party and outling their policy on children leaving the pub after 8pm. This is a reasonable request. Are pubs really the ideal place for children after 8pm??? Perhaps wacky warehouse would be better suited for your family!! Sorry! Just felt this pub was lovely and I really don't like moaners!!! PoodleMagic - 8 Apr 2012 22:10 |
| Was looking for somewhere for an evening meal and called into this place as we passed. As we browsed the menus near the door we were promptly told that the kitchen couldn't cope with any more orders and that we wouldn't be able to eat. Looking around, the place wasn't even at full capacity. Disgusting how this place would turn away paying customers - my mate has worked in several pub/restaurants and has said that they'd never turn away customers, no matter how busy they were. Instead we called in at the Red Lion in Bloxham and had a beautiful meal for a much cheaper price than the ones on the Duck on the Pond's menu. It also had a much nicer beer garden overlooking the river. So all worked out well for us. Avoid Duck on The Pond as they don't value custom. jdp123 - 1 Aug 2011 00:53 |
| I just called this pub to make a reservation for this coming Saturday..10 adults + 5 children...was told 6pm would be fine as children have to be off the premises by 8 - 8:30pm!! What a joke! I find this is pure discrimination against people with children....fyi Mr and Mrs landlady of this pub, children are not pests, they are human beings and I find your policy petty and pathetic! I have driven past your pub on the way to work everyday for the past 2 years and have always thought it looks nice and welcoming, so thought would give it a try...after this, will not set foot there ever! Another thing, I was under the impression that the pub trade is tough at the moment....obviously, you must be doing well if you can afford to pass on a group of 15 people! ar2206 - 6 Jul 2011 22:55 |
| Having attempted 3 times to reserve a table and being told to ring back at a more convenient time (for them), then having them hang up when I pointed this out, I would not visit this pub until a more customer focused person is able to be half courteous on the phone. Their loss - plenty more pubs in the area! Scritch - 7 Mar 2011 18:37 |
see more reviews |
