please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
But that is what I mean. You talk about 'the food' and 'the menu' and 'a lovely meal' and yet you're making use of a site called 'Beer in the Evening'.
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I have been here a few times and I have found it very pleasant indeed. The food and drink is a little pricey but in my opinion the food is very good and there is a vast range on the menu. The decor is lovely and much better than it was when it was an "Ember Inns". The staff are very pleasant and friendly and I would recommend this for a small group of friends or a lovely meal if you are a couple.
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Yet another pub, it seems, which has degenerated into a 'Chain' restaurant.
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Went for dinner last week, had a lovely meal... the waitress was really nice..
we did have to wait a long time for our mains but it was busy and she dealt with it well and I will go back!
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Glad we left. Beer appears to be second after the food. Although the pint of Doombar was okay
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Where can I start ! A Rude unhelpfull Australian Manageress, Mains came out before Starters, food returned 3 times as it was just awful,banging and crashing coming from the Kitchen, no explanation or apology from Management, one nice young Barman did however apologise for the bad service.Needless to say we refused to pay.All in all a terrible experience.
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Sadly I have to agree with all the negative reviews. A once down to earth, traditional pub has been ruined in a sad, desperate attempt to make it appear trendy, with extortionately priced, pretentious food served in tiny portions and a breathtaking �4.05 price tag for a bottle of Grolsch to match. Despite this, however, not sure that I predict its early demise with as much certainty as some of the other reviewers. On the day I visited there were a goodly number of suitably pretentious customers who seemed more than happy to part with a small proportion of their over inflated bank balances in this depressing place.
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There are some desperate, and laughable postings on here from the manager/owner of this place, I assume they think the customers are wrong, and they are right yet again, which is frankly arrogant. Madax is definately within walking distance as he/she claims, as they probably only have to walk down the stairs to get to this place. Vastly over-inflated opinions are obvious to any real customer, and that's pretty much all we have seen. Please spend more time on customer service, and the below average food, than on here, your time would be much better spent! There are hardly any pubs within walking distance of this place, so it should do well, but is clearly badly run. Must try harder, and must try to listen to the customer.
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We've been here 7 times since it's been done up and I've tried 6 different meals off the menu. Each meal has been fantastic - top quality ingredients, perfectly cooked and well-presented. Back in October, service was an issue as other have said but I can honestly say since then things have improved considerably. All staff are friendly, but professional and go out of their way to ensure the evening runs smoothly. They all also speak with knowledge and passion about the food and their work in general. We've taken advantage of a fair number of offers -top 20 wines for �10 a bottle, half price fizz on Thursdays and the prix fixe early evening special. For anyone who tried this place and disliked it I'd say give it another go - it really is fantastic food and we're well pleased to have such a lovely place within walking distance. As another poster has said it is more restaurant than pub now. And while some meals are expensive (�15+) there are lots around the �10 mark with some as cheap as �7.
madax - 13 Dec 2010 22:08 |
Went last week,decided to give it another go this week. Not over pricey, food is great, the beef was one of the best I have ever eaten. Service lousy. Inexperienced staff running around all over the place, and no senior waiter/manager to be seen. Complaints all around us, and nobody cared. Someone has spent a lot of money on this place, and they need to get a grip before it all goes wrong. Spoke to a couple of couples in the car park. They, like us, are gutted that they cannot return due to poor service. Back to the New Inn, lot's of local drunks, but better service.
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Thought I would try The George out since it had been reopened but wish I hadn't bothered.
Food was very average and a complete rip off.I. can only assume this place will go to an early grave if they continue to charge these sort of prices
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I find it amusing to read how ScoutChappie (see post below) feels in a position to post a review when he only "called in" and didn't even stay for a drink at The George. We have now eaten there twice and find the atmosphere warm and friendly. The food is of exceptional quality and my husband was delighted to see Doombar on the handpump along with other ales. I am a local resident and work at a local school ie. I am not employed by The George but will certainly be a regular visitor in the future.
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Called in last Sunday for quick drink. Ended up staying for lunch! Such a lovely relaxed atmosphere with very friendly and cheerful staff. Food was amazing - freshly cooked to order, delicious and beautifully presented. Customers were of all ages - families/couples and single people just relaxing and enjoying the ambience. Easy just to go for a drink or coffee with friends without the need to have a meal - plenty of areas to sit. If you want cheap mass produced food - then this really isn't the place for you. Have booked for dinner Saturday night - can't wait.
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Agree with the below - had a meal in there and although the food was good the atmosphere was non-existant and the food extremely pricy. This pub had become very popular with locals due to friendly, attentive bar staff and a manager who showed an interest in running a happy ship. A stupid example of M&B trying to make more money I hope it ends in failure. I agree that the food before could be variable but the Tuesday and Thursday theme nights were good value. Now �21 for a fillet steak - they are having a laugh - I would go to the Michelin starred Chapter One if I was willing to pay that kind of money.
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The owners of the George have made as big an error here as Scunnings review of this restaurant. There simply is not enough people prepared to pay the money(and they do have it) in a 3 mile radius of Hayes. Nice place but will end up reverting back to what it was with microwaved food as that is the only gap in the market for this area.
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The George is now a restaurant and not a pub. It is 100% eating only and you can only get a pint if you stand at the bar (and stand out) or get a pint brought to your table. This is a shame as The George was a great pub. However it is an alternative to chain restaurants like Pizza Express, Nandos and Harvester (without a pub drinking area).
Hayes has lost one pub!
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At last a pub in Hayes that isn't depriving us young families of a social life... More fool jo the landlord at the new inn ! Mitchells and butler will be onto a goldmine here as someone has finally listened to what the majority of locals want. Looking forward to grand opening in September!
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This has become a great pub since the refurb; landlady runs a tight ship with friendly and attentive staff and I have never had any issues there. I also agree that if this regime keeps out the dross then it will be a civilized and comfortable place to drink.
It would appear that a few of the old guard want to go back to how it was, not very inviting and unfriendly to outsiders. To those people I would say, stop moaning it you don�t like it go somewhere else.
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I always find it a little embarrassing for pubs when landlords or landladies feel the need to write a load of old tosh about their pubs, pretending to be customers, it really sticks out. You would do well to remember that the customer is always right, and that it's their custom which keeps pubs like your's going. It would appear that certain customers have found this place disappointing, myself included, and that their comments should be taken on board, not ignored. To describe fish and chips as amazing really takes the biscuit, if you can't get that right you need shooting. Due to these landlord/lady comments, I will be rating this as a big, juicy 0, without these comments it would have got a 3. You clearly have lessons to learn leebeee, the most important one is about being nice to your customers.
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This pub is great, and so is the food. The landlady is so polite it's brilliant, she obviously loves her job.
There are no hoodies or crowds of silly youngsters or drunk learing old men in work clothes and I imagine that's because she doesn't allow it. It's civilised and charming with a great decor and the range of drink is fab.
We are coming back again. This Fish and Chips was amazing and my partners steak was tip top.
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I'm so surprised at the negative comments regarding this pub and especially the comments regarding the landlady.
I came on to write a review expressing the warm and friendly atmosphere and good food I've found here.
Now I'm by no means a regular but have visited the pub with friends who live close by on quite a few occasions and always found the landlady to be extremely polite and helpful and I would suggest that if she runs a tight ship with regards to the clientele, it is working, because it's a nice, relaxed and enjoyable environment to be in without the type of people to describe someone doing there job as "putrid" etc etc.
If she is keeping this type of nasty character away then the pub will all the better for it!
Nobody gets barred for "coughing" or "trying to be funny", remember there is no smoke without fire!!
If you calculate the amount of people who walk through those doors against the four people who complain spanning 2 and a half years you get an awful lot of happy customers - please don't let this put you off, It's a fantastic and fun place to socialise.
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Well I couldn't agree more with the last couple of comments, such a shame that a company can spend fortunes on a refurb and put someone like 'her' in charge. Face like a slapped arse constantly, I fail to understand how the place has any customers at all. I visit occasionally only because I have to, my Dad lives round the corner, but even he agrees she is putrid.Not been there for a while but promised myself the next time I visit I will wait to see if she's had a facelift if not I will definately pass remark.
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NEVER AGAIN!!! This pub is hideous! It has all the charm and charisma of a Tasmanian Devil!... and so does the landlady! I was left cold and I advise anyone looking for a good night out to look elsewhere!
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Atmosphere and decor were great, food was excellent, landlady was a nightmare. We were asked to leave because one of our party had a cough! Very surreal, the landlady could not understand the difference between a cough and someone who is misbehaving. Make sure you take your meds before you visit this one!!
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Visited March 08 - seems to have had a refurb and very well done. London Pride very good, and food excellent. Will visit again.
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great new decor restaurant now gone. you have to sit in bar to eat. landlady bar everyone for breathing. had silly sign saying "we will gladly top up you drink for you" and when someone asked they got barred for trying to be funny. was left confused, disappointed and with opinion not to return. landlady needs to get a personality and maybe smile now and then
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Apparently now closed (as a Beefeater) for refurbishment and then re-opening under the Ember Inns group (or something very similar) and so changes are afoot.
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So so pub, with not many other options nearby. I tried the Speckled Hen which was tasty and the food was ok
anonymous - 20 Apr 2006 13:23 |
Your standard chain pub that wants people to eat there, rather than drink. No point going back a second time unless you want to try out the food.
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Just feels like a hervester pub grub chain. A once lovely old pub that is now totally devoid of any charm. There isn`t a nice pub in Hayes. I guess if you live there then you just don`t go out locally of an evening. I don`t understand it.
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Quite a nice little pub with a quiet, comfortable atmosphere. Service can sometimes be a little slow - not because of crowds of customers but because the bar staff seem to be doing other things.
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