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Tigers Head, Chislehurst

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user reviews of the Tigers Head, Chislehurst

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

Shocking!! really rude totally disinterested staff who were severely undertrained and disorganised, with no obvious signs of management!

How they can advertise "home cooked Food" is beyond me, cold hard chips, burgers full of water, dirty ramekins for sauce! the food is obviously all frozen and just reheated

Genuinely no better than a weatherspoons which would have been 1/4 of the price.

Pubs like this are the reason the industry is suffering!

Dannykwi - 25 Jul 2011 18:17
Eight of us went to the Tigers Head on Sunday for Sunday lunch. It was part of my fathers 80th birthday celebration. We arrived at 11.45 for a 12.00 sit down but the pub was shut with people waiting outside for it to open! should have known then what the experience was going to be like. The table was two odd tables put together in a corner, the food, if you can call it that, was cold and tasteless, everyone these days can cook a roast dinner i am sure but not this place. spuds cold, meat tasteless and like it had been boiled vegetables just shown the boiling water then taken out. in all a total disater they should not be allowed to serve food or call themselves a restaurant. my desert had a long blonde hair in it which really did finish me off. and for all of this i had to pay the bill which was not cheap and leave a tip also. i am told the beer was good well well done for that, after all you are supposed to be a pub. What a let down for Chislehurst, which i always thought was quite a posh place to live and socialise, but not anymore. BEWARE ANYONE EATING HERE IT IS RUBBISH!
manu - 1 Nov 2010 22:12
Like the previous poster, I was also told a new chef had started at Tigers who had been asked to join the team from a michellin star restaurant. All I can say is it is fairly obvious why this chef is no longer at that kitchen as the food standard has plummeted over the last few weeks. What I cannot fathom is why Tigers wanted him. About the mid section of last year food went throguh a dodgy phase, then picked up well, with a consistant good standard from about October. for a while food, ales and staff were all great.
It is such a shame food has become so poor as the ales are still excellent, and with the exception of one barman with a severe attitude problem (I have seen him totally ignore a customer if it is someone he does not wish to serve), staff are friendly and knowledgable. I would have rated this a 9 back in march, now a dodgy 5
invicta59 - 4 May 2010 08:20
went back Sunday 11th April

Oh dear, what a shame. since about last summer the food here has been equal to the excellent ales (very well kept) and friendly and relaxed atmosphere. No more.

Having been told last visit that the terrible food was a glitch, we tried again. As we visited at about 1pm on a Sunday lunchtime, my partner went for a traditional roast, which should be quite hard to do badly (although not easy to do in an outstanding way). Roasties were nasty, meat was cold. I had duck. God only knows how it was cooked, but definately had not seen the inside of an oven, disgusting.

Still an excellent venue for a good pint, or to socialise with friends, but if you are looking for good food, you might be better off at Burger King
popmabel - 12 Apr 2010 08:19
Went in for a meal last Thursday (18 March 2010) and my meal wasn't all that good.
However, having been told this was due to a few glitches as a new chef had taken over and was overhauling the kitchen and bringing into line with the michellin star establishment he had come from (having been head hunted) I will be back to see if this works.
All previous visitis in the last year have been met with food of an excellent standard, ales that were exceptionally well kept, and very friendly bar staff.
my rating is based on previous visits, as the food this time would have got a 1.

popmabel - 22 Mar 2010 12:14
Its a chef and brewer business, which for some reason I feel somehow negative towards - maybe because British pubs dont need further and further consolidation. Anyway it had four real ales on which is great - that said the four did have considerable overlap on their intended market placing ie.all the same style. If the management could fix that this place would rock in more of a pub way. Hasta la vista.
Trinker - 15 Mar 2010 22:57
I took my parents here recently. This restaurant doesn't accept bookings and has no bar area as such to wait for a table to become free. The fishcake starters were cold, and our main course steaks were stringy and very tough. The food was much better when it used to be a normal pub with Dennis & Ita.
chislehurstkent - 15 Mar 2010 16:44
My wife, a friend and I eat there a couple of weeks ago after a bit of a gap. Very full, but then it's very popular. They have reduced the menu from the wall-full of items they used to have to something more manageable. Food was superb and in good quantities. Excellent service. Glad we went back.
guayabera - 6 Nov 2009 07:44
Tigers has been our local for a couple of years now and it does go up and down - sometimes the food is great (like last Friday) and sometimes very average. But we love the atmosphere, the staff are great and we will keep going back. But they really do need to sort out the food side - the quality is way too unpreditable. But don't be put off - a lovley pub for just a drink and a snack!
Fellie - 8 Oct 2009 13:54
I like this pub, I know alot of people want a "Bar" nowadays or have sofas sprawled across everwhere and those people, along with those places, I tend to avoid like the plague, but this is a nice pub/restaurant and certainly emphasis on the restaurant side. Speaking of which, the food was quite below par last time my girl and I went here, really did put us off eating there again. However, it does have Speckled Hen of the pump as well as Adnams and light lunch is nice there. Unfortunately, my girl has moved to Abbey Wood so not sure how often we will be visiting Chislehurst, but one thing is for sure that the area is a wonderful area to go drinking in, no trouble whatsoever. Also, here is a plug for Chislehurst caves, check it out!
Longshaft81 - 6 Aug 2009 16:03
ok if you are a pensioner looking for a microwaved dinner in a cosy environment. but quite dull and lacking atmosphere.
Dynamo1 - 23 Apr 2009 08:46
I had Sunday lunch here recently, food was very average. This place would be great if there was a seperate lounge/bar area, it would be good to relax and have a drink either before or after eating here.
Chislehurst - 6 Apr 2009 13:15
Went on Saturday for lunch, I'd have to say it quite took me aback at just how bad the food was. Ordered the Smoked Haddock Gratin which must have been cooked at least twice before it got to me, had started caramelising it was so overdone. Truly dreadful. This isn't a pub, its a restaurant, and a very bad one at that.

Beefy2 - 30 Mar 2009 14:37
Unfortunately the Tigers seems to be going through a bit of a downer at the moment.
2 weeks before Xmas on a Monday night all specials on board off .However decided on a steak served totally raw but put right .
On the following Saturday fiends chose vegetarian which was served with "cabbage" & a jug of "gloopy sauce" The fish pie devoid of fish.Staff all great even given a full refund but it does spoil the evening out & you go home hungry.
i must add though staff are excellent.
Perhaps its just the "Xmas deluge" that caused the prob I look forward to reading better reviews in the New year & return based on favourable reports
robertmiles - 4 Jan 2009 19:11
Have eaten here before, and could not fault the service. We were found a table fairly quickly even though the pub was full when we arrived. Only thing I would comment on is there are not really any seats for drinkers if the pub is full of people dining. Food was fine too, but found the desserts a little overpriced.
foodelicious - 4 Nov 2008 16:16
I agree with everything that has recently been written. Hubby and I visit this pub to eat at least twice a month. The food is good, the service is friendly and the place is relaxing and charming. PLEASE TRY IT, you will not be disappointed, unless your impossible to please!
orpingtonbabe - 26 Oct 2008 01:39
Went there for Sunday lunch yesterday. First time my mother & girlfriend had met, so wanted a pleasant atmosphere. We all had a wonderful time. Arrived at two and managed to get a table for four straight away. Be warned they don't take reservations, but was reasonably quiet by 2. Service was exceptional and I'm really hard to please. Our waiter was knowledgeable about the food, beer & wine and charm personified. The specials menu was extensive, mainly fish based but a great deal of choice from standard menu. Food wonderful, I recommend the Lobster. The Speckled Hen was very well kept. We'll all be going back.
gazem - 30 Jun 2008 15:30
I've been eating and drinking in the Tiger's Head for over 12 years and it's had its ups and downs like most pubs. However, over the last year or so and under new management, the pub is now better than ever. The food (inside, the pub is predominantly restaurant) is consistently of a very high standard with a main menu of indispensable pub classics, a good fish selection and lots more but there's also a great "specials" menu. The staff are very helpful and one or two in particular are superb waitors. The patio garden is reasonably large and secluded with a variety of different shrubs and colourful window box/potted displays. When I was in there last week there was some excellent live music from a jazzy acoustic duo singing and playing double bass and acoustic guitar. I would have once written a bad review for this pub but, be assured, some of these previous reviews are outdated. OH! And I didn't mention the drinks! What am I thinking?? Of course there is a wine menu to suit all tastes and always a few ales on draft including at least one "guest" ale (currently Old Peculiar). A lot of pubs in the area have gone downhill in recent years but it's reassuring to see this one finally making a comeback as a PROPER pub. I hope the current management hang around!
Dobbo - 26 Jun 2008 12:08
Things must have improved since some of these earlier posts. Beer was good, the gentleman (and he WAS a gentleman) who waited our table was prompt, but not pushy, helpfully but not gushing, funny but not intrusive. The food, WOW. I'd never tried a cheese cake as a starter before, but smoked salmon was excelent. It was nice to find something with subtle flavoured instead of everything being overpowered with chilli as seems to be the norm most places in recent years. Main course was well cooked and well presented, and the dessert, a beautiful warm chocolate concoction worth every calory.
the wine was excelent, coffee hot and not too strong. We will return.
Dumbell - 30 Jan 2008 17:33
Having read the reviews, and been invited for a meal by friends I was not looking forward to my evening, but WOW.
A young barman with the look of a reformed rocker, pony tail any all, served us very attentively, and asked if we would like to set up a tab, assuring us that all further drinks could be ordered from our table.
A slim and attractive waitress served us with a polite and friendly manner.
Our food was hot, fresh and tasty. Our party ordered from both the main menu and the specials board, which had a wonderful choice.
Beers were good, and the wine list was varied.
All of the staff seemed happy, cheerful, and friendly, both with customers, and with each other.
I have eaten at other chef and brewers (Bull at Otford, Bakers Arms Waltham Abbey), this was the best specials board, politest staff, and friendliest atmosphere. To quote Arnie, Iíll be back

anonymous - 4 Nov 2007 17:35
Visited last Mon evening Well kept "Speckled Hen"
Meal disappointing tiger prawns on rice chewy and all totally flavourless served with a chunk of bread.Service by waitress rubbish.Totlayy uninterested in clearing plates or offering dessert menu.
WONT BE BACK
Shame as The Bridge at Waterbeach Cambridge( also part of the sppirit group)fantastic attentive staff & good foodWORTH A VISIT
che_guevara - 22 Jun 2007 15:55
THIS OLDE WORLD BEAMED PUB (part of the spirit group)USED TO BE EXCELLENT
BUT OH DEAR WHAT HAS GONE WRONG SINCE IT RE-OPENED AFTER A RE-FURB ON THE 27 APRIL.IT WAS GOOD THAT IT HAS GONE TOTAL NON SMOKING AND A DEFINATE IMPROVEMENT WITH THE NEW GARDEN FURNITURE.
THE STAFF ARE STILL EXCELLENT BUT UNFORTUNATELY IT ENDS THERE.THE STEAK FILLED BAGUETTES ETC HAVE ALL GONE UP IN PRICE AS HAVE OTHER ITEMS ON THE MENU.IT LOOKS LIKE PRICES HAVE BEEN "JACKED UP" TO PAY FOR THE RE-FURB.THE STRONG COFFEE SERVED IN FILTER JUGS FOR £1.25 HAS GONE NOW ITS LATTE AMERICANO CAPPUCHINO STARTING AT £1.60.

WHEN I WROTE TO THE "BUSINESS DEVELOPMENT MANAGER" VOICING MY CONCERNS I RECEIVED A SHORT RESPONSE FROM MR CARBONI STATING THAT THE "NEW MENU & PRICES HAVE BEEN CENTRALLY DRIVEN FROM HEAD OFFICE"
ANOTHER CONCERN WAS THAT FOR SOME WEEKS PRIOR TO THE RE-FURB NO HAND DRYERS WERE WORKING IN THE TOILETS AFTER THE RE-FURB STILL NOT WORKING .MR CARBONI RESPONSE..... "THE FAULT HAD BEEN LOGGED FOR REPAIR IN THE FUTURE" !!!!!!.
IN THE MEANTIME I SUGGEST 1)TAKE SOME PAPER TOWELS FOR THE LOO 2)DONT BOTHER WITH COFFEE GO ROUND THE CORNER TO THE BULLS HEAD HOTEL FILTER COFFEE IN THE LOUNGE BAR £1 AND YOU GET FREE BISCUITS.
robertmiles - 13 May 2007 21:22
What a shame! Been ther previously and been fine. Took friends there for nice evening but turned out to be worst meal tever!!! Service dire, food cold, wine undrinkable. To give the manager her due she did give us the meal free of charge, but still reluctant to go back.
lindybell - 25 Apr 2007 21:00
The food here is really nice, shame they have removed the sizzling stir fry dishes. It would be even better if it had a little bar area for drinking only.
bromleylad2007 - 8 Mar 2007 16:15
I've only been to a couple of Chef and Brewer pubs and they are both really, really nice. The food is fantastic, the beer is good and the interiors are warm, traditional and friendly. The other one is the Bull in Otford.
Wooz - 8 Nov 2006 12:32
Nice food (massive portions) and well kept beer. Shame it isn't a family pub really, but then again screaming kids might spoil what is a well maintained and atmospheric pub which is excellent for a laid back pint of a Sunday afternoon. Highly recommended.
man_of_kent - 29 Aug 2006 22:00
Visited 24 Dec 05. Popped in for a festive tipple, assuming that it would be hectic, and I'd really only have the one. It was as busy as expected, mostly people wishing to eat, but it was so warm and cosy by the fire that I didn't leave until time was called.

The real ale range was limited to 3, but as each of them was a classic (Adnams, London Pride and Old Speckled Hen), who could complain.

I made this place my Xmas base, returning Xmas lunchtime, and Boxing Day afternoon.

Over this period, I can safely say, that the pub is popular with mild mannered well spoken middle class people you would associate with Chislehurst. The staff work damn hard, and ensure that your every wish is meet as speedily and politely as possible. London Pride is very rarely kept well in non-Fullers pubs, The Tiger's Head is an exception. All 3 ales were in very good condition.

When it's less busy in the New Year, I'll give the food a go.

Thanks for making it a Good Christmas.
cackgsy - 27 Dec 2005 16:22
Chef and Brewer pub. Very popular on Sunday afternoons, when food is served all day. Beer and food quite good, although admin of the latter is a bit ropey.
Raimundo - 17 Oct 2005 08:40

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