Penny Black, Kidderminster

Visited this pub on the evening of 11th June 2012 to watch the England vs France Euro match and took my boyfriend along who's from outside the area. Regretably, the service and attitude recieved from one member of staff in particular plus the manager was unacceptable and embarassing and completely spoiled our evening! On top of this the place appeared unclean with sticky tables! The manager acted like a cardboard cutout and was not really interested in our concerns. The impression is that this place is going to the dogs. Come on Wetherspoons, get a grip!!! Thought I could rely onthe Wetherspoons name for good quality food, vfm and good venue with friendly helpful staff. This place lets the Wetherspoons name down on all fronts and regrettablt lets Kidderminster down too! Your customers and Kidderminster deserve much better!!!

12 Jun 2012 14:02