The Brewers Inn, Wandsworth

I live just around the corner from the Brewers Inn, and feel compelled to add some of my own comments, following a string of very disappointing experiences. New management took over a few months ago, and I have to say they have made things worse if anything. The quality of the food has gone downhill but the prices have gone up, and they don't offer any lunchtime specials anymore - in fact there are no specials on offer ever. The last time I went there were more staff than customers, yet despite this it took them ages to get the food out (they served staff before us - yes, exactly) and they couldn't even get that right. Despite smiling and being really friendly about trying to get the issues resolved the staff were unfriendly and suggested we 'complain to the manager', which we duly did. She promised a reply yet over a month later I am still waiting. Based on several visits I have found the food overpriced, the staff not particularly friendly, and the attitude of the management slightly arrogant - I am just guessing but perhaps they make so much money from wedding functions from Wandsworth Town Hall they don't see the need to treat their regulars very well. There is no atmosphere either. Go elsewhere would be my recommendation - it's a real, real shame as the pub has SO much potential, but they need to buck their ideas up, offer a few lunchtime specials and hire some lively and friendly staff.

14 Jun 2012 22:26