Bar 28 (Merton Hotel), Hereford

OVERNIGHT STAY WAS GREAT, VERY CLEAN. STAFF WERE PROFFESSIONAL AND FRIENDLY. FOOD WAS GREAT AND WOULD RECOMMEND IT TO ANYONE.

26 Aug 2010 16:16

The Imperial, Hereford

I COMPLAINED ABOUT A MEMBER OF STAFF WHOSE ATTITUDE TO ME ASKING HER POLITELY TO FILL MY GLASS AS IT WAS JUST OVER HALF FULL (LARGE LATTE) WAS NOT PROFFESSIONAL. THE MANAGER WAS VERY RUDE AND CAME OUT TO THE OUTSIDE AREA WHERE I WAS SAT WITH A FRIEND AND WAS VERY LOUD AND AGGRESSIVE. I HOW EVER AM PLEASED TO SAY REMAINED CALM AND POLITE. WHAT I PITY HE COULD NOT JUST SAY SORRY, OH WELL, PLENTY OF OTHER PLACES IN HEREFORD TO HAVE MY PARTY, LIKE THE MERTON HOTEL.

26 Aug 2010 16:13