BITE user profile - phil_waterloo
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The Goldsmith Pub and Dining Room, Borough
We were excited find a 'new' local bar/restaurant but unfortunately, the first visit may just be our last. The food I ordered wasn't gastro-pub standard and the manger was just rude. I ordered a black pudding, bacon and tomato salad. I asked for the rocket to be left out and instead of the rest of the mixed leaves got a massive pile of cos lettuce. It was easy to pick the other ingredients out as there wasn't that much of them so when I left a huge pile of lettuce the manager asked if there was anything wrong. Instead of accepting that what was offered was a bit rubbish and that his customer wasn't happy, he began to blame me for not saying anything beforehand. I was gobsmacked, especially when he walked off without a word of apology. We got �4 knocked off the steep �9 price. For a new business, this isn't the way to treat customers and locals at that, who will always spread the word if it's any good.
9 Aug 2010 12:32
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phil_waterloo has been registered on this site since 9th August 2010
EV Bar, Southwark
Friendly, lively and the tasty Turkish menu is a great addition to the Waterloo area. The outdoor space is great in the summer with its potted palms - like being on holiday! Although it's busy weekday evenings, try it at the weekends when it's quieter. Also in the winter months, it tends to be less busy.
9 Aug 2010 12:54