Plume Of Feathers, Loughton

Decided to give this place another try, I see its nearly a year from my review below. The choice of ales was very good but sadly the good points end there.

Staff were very poor, had to repeat my order 3 times because they were busy chatting (and being rude) about another customer and kept forgetting which beer I was after. Also no hot drinks as their machine was broken (a shame given the sub zero temperatures outside). The place was looking a little shabby due to broken furniture, peeling wallpaper and a large patch of damp on the ceiling.

Food was ok, apart from cold chips. Although they seemed to have run out of a lot of items on the menu which is understandable considering the weather.

Overall I dont think this place gets another chance now. This must be my 3rd visit that has been poor. This place has bags of potential but suffers from the 'chain pub' attitude.

3 Dec 2010 15:03

Sir Winston Churchill, Loughton

Visited this pub yesterday to kill some time and its just plain awful. Full of drunk, agressive, loud and unpleasant people at 4:40 in the afternoon. I cant have been there fore more than 25 minutes but I heard the f-word used at full volume at least 50 times.

Aside from the people, the pub is small, sparse, dirty and every chair seems to be broken in some way (hence the reason for everyone standing at the bar). There were food menus on the tables but there is no way I would eat anything from there. The only good points were that its a haven from the college kids that hang around outside and the barmaid was hot. Otherwise its a dive.

20 Nov 2009 08:28

Plume Of Feathers, Loughton

Food is poor (Tikka Masala more like soup), never the same staff in there. Staff more interested in chatting amongst themselves, not trained in using the till properly, have to repeat your order a number of times, just general disinterest from the staff.

I have been a few times, last two visits were pretty awful so I emailed their head office - no response. Shame because its my local.

Weeknights its not too rowdy but Fri and Sat there are a lot of very drunk and sometimes agressive people in there.

6 Nov 2009 12:28