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The Ugly Duckling (Harvester), Tatling End
has any one had bad staff day like my husband and my self ? we had gone in to this
toby pub, we live near by, and had enjoyed going the at chrismas time, or even at week or weekends, BUT this time,the day before mothers(21st march 09) well the manger walk us to our table, we wait for this blonde haired girl, to finely get to us, for our drink order,.......well we waited and finely we deside to go to get our meal, we sat back at our table with our wonderful meal, and waited &waited for our drinks, well my husband was nearly half way through his meal, when he was wanted to know where his drink was, ???? i ask the the waiter who was serveing the tables in front of us, about my glass of water, and my husbands pint was, he smiled and said he would get the girl who was serving us? well after a 5min, she came up plonk our drinks done, and went to walk away, i said that we want a desert & has she walk a way, she said ok, well, we sat there,and waited........, finely we decided to go & forget about the pudding, we to pay for our meal,and the girl was at the the till, i said we wont bother about the deserts her comment was,"ok", i said to my self,what bad servise we had ! i walk away, while my husband was paying the bill , next min she came rushing up to me, and wanted to know what i had said, i told her, and she walk to the other till to get some change , and her comment was,"just because we never got our deserts" with a grin, i had said no, but she walk away, i saw the" manger"and told him about the rudeness of this girl, she came rushing done to him, and started to say, she was rushed of her feet, (we had been there before,even on a sunday, where you have a long wait from 1pm upwards) i told that was not our fault, but her comment was, Iwas a rude person,!!the manager, just told her to get the change, so we can go!, she came back slap the change in to the managers hand, i walk away, next minute, she came rushing out to tell my husband, that the manager had came him 47p to much,!!!! and than she started to rant at me again,when i ask her her if i could speak, her coment was NO,!!!, and she call me rude!!, well to say we have not been there since,whether that blonde girl is STILL there , I dont no, but much as we like this pub, the ugly duckling, in denham, my husband wont go in there again, in case we get the same treatment, or worse she spits in to our drink,??? our i rate this pub, well 9/10 for food ect, but on that day , service from that person, 0/10, bang goes our christmas meal too
7 Jul 2009 13:57
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ljtaylor2001uk has been registered on this site since 7th July 2009
The Red Lion, Iver
We have been this pub quite a number of times since July 2009,and we have never been
Disappointed,the staff are really friendly and remember us when we go in,the manager,is transfer to the crooked billet down the road, by the roundabout, when we went too in July,
Well..... It was not crowded,yet we was just ready to leave,being we At wait a good 30mins for our food,(there was only 2starters&2burgers) we decide to have 2 scones tea,which came with spot of tea,the Sugar bowl was chip, and the scone was very difficult to butter with out breaking up,the said she at cut 4 before we got ours, I just hope Dale will turn this pub around like he did to the red lion
2 Sep 2011 20:19