Wheelwrights, Cheshunt

This pub has had a bad reputation for a long time. My girlfriend's mum and dad have even walked out from this pub as it seemed there was hardly any beer on tap or food available. But when we heard about the two for one offer, my girlfriend and I thought we'd give it a try. Before we arrived, we telephoned to confirm the offer and if they had steaks. This was confirmed by a member of staff over the phone.

We arrived to find out that the steaks had been sold out, there was no Kronenburg and even no slices of lemon for the drinks. A number of puddings were also not available.

Our chicken wings starter arrived without plates and cutlery. The main meal chicken which was supposedly a large portion was in fact one small breast cut into two pieces to appear bigger.

Even though it was two for one, we felt the value wasn't there, service wasn't good and generally a poor experience. We will not go there again.

This is a McMullen pub and it shows. I have also been to the Bulls Head in Turnford and even though the service was attentive the food was pretty average. Twice we have ordered the garlic and lemon main chicken dish to find it was just plain roasted.

McMullens need to improve service and quality. I would not recommend any of their pubs.

1 Mar 2010 22:07