The Trout Inn, Wolvercote

The food is reasonable, if overpriced but what really lets this place down is the service. We arrived at 12:00 on Saturday for a family lunch and were quickly ushered to a table as they wanted us 'out of the way' because it was busy and we were clearly taking up valuable real estate. What proceeded was shambolic. It was nearly an hour before our order was taken and then nearly another hour before the first course arrived. All in all it took them nearly 4 hours to serve two courses - we gave up on desert as we had better things to do. Beer was OK but this is not really a pub, it's a restaurant and a badly organised one at that. Avoid.

31 Oct 2010 14:24

The Victoria, Surbiton

The decor and beer are OK, but what spoils this pub completely are the over officious and jobsworth management.

A friend and I had brought some 'Wasabi Peas' to enjoy with our beer as an appetiser before having a meal and more beer and were told in no uncertain terms by the deputy manager that as we had brought our own snacks into the pub (a small bag of peas...) that we were basically not welcome (not that we could have bought same at the bar but there were crisps you understand - a poor substitute). Pub rules I'm afraid. Must follow protocol to the letter. No flexibilty. Rules are rules. All the other pubs have the same rules (which they didn't as we went elsewhere and had no problem at all).

Won't be giving them any custom again until they loosen up.

2 May 2008 09:31