The Crown & Anchor, Eastbourne

In the period September 2006 to November 2011 (5 years) the C&A had 8 variable reviews. In the past 3 WEEKS the C&A has had 6 very positive reviews of which 5 were added in just 1 week. What good advertising for the pub.

2 Feb 2012 20:26

The Bell, Rode

19 Nov 2011 16:28

The Mill At Rode, Rode

We thought that we would give this pub another chance after it was taken over by Butcombe. Previously we had experienced very poor customer service from sullen, moody and unknowledgable staff. This time we hoped for better. No such luck. Service (when someone actually arrived to take our order) was plain rude. The barmaid seemed more interested in her telephone conversation than her customers. The cola, pot of tea, cup and saucer and milk jug were just put on the bar and we had to request a tray!!! When it came to paying for our drinks , circa �5, we offered our debit card for payment. - We were met with " Needs to be over �10 to use a card". This put me in a very awkward position as we had no cash . After a long pause the barmaid said she could give cashback to make it up to the �10 limit. -This was not done in a friendly manner.

I regularly frequent Butcombe pubs but this is one I shall NOT be returning too. Butcombe need to take a good look at this pub and sort out the poorest standards of customer service.

19 Nov 2011 16:14