Barley Mow, Leicester

I booked this venue for a works Christmas do. I gave them 3 weeks notice of our attendance, and at their request, 1 weeks notice of the food order. This was taken from their bar menu as the landlord advised us that the Christmas menu was not very good. At no point did he say that the pub would not be able to cope with such a large number. We arrived in the pub at 1330 as arranged. At 1400 I asked if the food was ready to be served. We took our place in the 'restaurant' and 20 mins later the starters started to arrive. Whilst not of the best quality, they were at least all served. Then the real delay began. At 1530 the first of just 6 main courses were served. The curry that was served was still frozen in the middle whilst other meals were merely cold. At this point I complained to the landlord who refused to reimburse the paid paid to him at the start of the meal. He has since claimed that he told me they would be unable to cope and therefore it was my fault for chosing the bar menu and chosing to use his venue! Good beer, bad food, appalling management - very nice waiter!

7 Jan 2010 10:02