The Star Inn, Rusper

Goodness knows how this pub won W Sussex Pub of the Year, I can only think they voted for themselves, just as I feel the other reviews here have been written by the landlord/staff. Admittedly from the outside it looks like an interesting old place, indeed the main room is, but its put over to 'meal' use so you cant sit there for a drink and are thus forced into a small, smelly area next to the toilets, which isnt pleasant. As for the toilets themselves, horrid. How can a place keep running with such an old, unkempt and frankly nasty facility. Then there's the restaurant staff - we were told in no uncertain terms by a large blonde woman that we would have to wait and wait we certainly did. She could have said it in a more friendly and welcoming way, by way of apology, but no, it was a threatening snarl. Again no apology when she took our order and another expression of superiority with a haughty "what do you want". My partner asked for his meat to be very well done, but it arived a pink mush, which needed to be sent back, again with no apology.
Horrible place and horrible service.

17 Aug 2012 12:23