The Three Horseshoes, Oulton - pub details
Address: 16, Leeds Rd, Oulton, Leeds, West Yorkshire, LS26 8JU [map] [gmap]
Tel: 0871 951 1000 (ref 4742) - calls cost 10p per minute plus network extras
Woodlesford (0.8 miles), Outwood (3.6 miles), Normanton (3.9 miles)
Pub facilities/features:
- Quiz night
- Food served
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> Current user rating: 3.5/10 (rated by 15 users)
other pubs nearby:
New Masons Arms, Oulton (0.1 miles), Old Masons Arms, Oulton (0.2 miles), Midland Hotel, Woodlesford (0.5 miles), Two Pointers, Woodlesford (0.6 miles), White Hart, Woodlesford (0.7 miles) - see more nearby pubs
user reviews of the Three Horseshoes, Oulton
please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
5 most recent reviews of 11 shown - see all reviews
| We have eaten at the Three Horseshoes for years however we will not be returning. On our last visit for Sunday lunch with a party of 12 it was quite simply the worse customer service I have ever encountered. The staff have become sullen, unmotivated and actually quite rude. The food was so poor that five out of our party of twelve, couldn't eat it- - the pork and beef were more like something out of a microwave meal, thinly sliced, fatty and processed, and the vegetables overcooked and tasteless. When the starters were brought out, one was missing so we chased this. Then when the mains arrived they had completely forgotten my husband's. By the time this arrived everyone else had finished their meal, and his chips were cold so we had to send those back causing more delays. The new till system for taking orders didn't seem to be working, whether that is poor training I am not sure. We had to give our order twice, which seemed to take the lady forever to input, and caused lots of confusion. Finally at the end when we got our bill it contained another party's order so I had to spend quite some time explaining what we had and hadn't eaten so it could be removed. At no time did we receive an apology for the poor service, forgetting meals, poor quality food, the delays or the errors with the till. We were extremely disappointed and embarrassed to have taken family there, all of whom said it was the worse pub meal they have endured for quite some time. Three Horseshoes, you have lost a loyal customer toddy2207 - 2 Apr 2012 12:11 |
| We have just been to the the three horseshoes on wakefield road woodlesford. it used to be a very good place to eat, but, unfortunately standards have been slipping for some time now, but this evening was a complete disaster the food was shite, the service was shite, the manager was a little piece of shit, refusing to refund me the cost of just my meal. which i had sent back to the kitchen because it was not what i ordered or up to standard. The piece of shit that is the manager tried talking me down, if the kids had not been with us i would have kicked off, i would like to recommend that this pub restaurant and its blind chef be blacklisted. apparently customer service and satisfaction no longer applies at the three horseshoes. LLockwood - 18 Feb 2011 21:59 |
| Largish L shaped pub of a traditional nature with swirly carpets and horse brasses. Uninspiring ales on offer John Smiths, Tetleys, and the reduced strength (4.5%) Old Speckled Hen from Greene King. Tetleys was a decent enough pint, the pumpclips the traditional Tetley huntsmans. The pub seems to have been in the same hands for years, which is not a bad thing these days. Food decent enough pub grub, surf n turf �9.95 for a tender steak and scampi. Didnt fancy the "rock"- a gimmick- a hot rock on a plate where you cook a steak to your liking, costs more and stinks the pub out. Don't we pay for it to be cooked by a qualified chef? brisk - 14 Jan 2009 13:17 |
| Food better than average and good sized portions. Good Speckled Hen. The restaurant fills up quickly but diners don't seem to stay after their meal to have a drink and relax. When we finished the place was nearly empty. The staff were hardly welcoming and not as polite as they should be. We were a party of 15 and when we ordered they required a credit card to be handed in, no real reason given so its hand it in or don't eat. I think this pub is getting it wrong, it has been very popular but possibly its becoming complacent and forgetting that to get repeat custom it has to maintain high customer satisfaction. catador - 19 Dec 2008 18:26 |
| Absolute rubbish ,disgusting stodge served by clueless waitresses , only made worse by the ignorant bar staff especially the landlord who needs retiring in more ways than one. batleywhite - 10 Aug 2008 16:03 |
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