Bell, Weyhillback to pub details please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
I took my girlfreind to The Bell for a meal in January of this year. We were greeted by freindly and efficient staff, the menu has a wide variety of options at reasonable prices. I had fillet steak with a peppercorn sauce. It was a top quality cut of meat cooked to perfection.My girl freind had pork medallions in a scrumpy sauce with an apple fritter from the specials which she said was very tasty. I would recommend the Bell to anyone and will certainly be returning very soon . Thanks to all the staff for a excellent evening.
|
WHAT A DISAPPOINTMENT! Having had 2 nice lunches with my husband at The Bell during Nov 09, we decided to book a family lunch there for his 40th birthday in Dec 09. However, 2 coach loads had been booked in for the same day, so we promptly ordered our food as soon as we got there (12 noon). 2 people had starters and they arrived, plus the children's meals, relatively quickly.
However, we then waited an hour for our main courses, as by then the coach parties had arrived and were given priority! We asked 3 times where our food was, and each time we were fobbed off with 'oh it won't be long'. When it did eventually arrive, mine and my father-in-law's battered fish was barely warm, let alone hot. It had obviously been left sat on the side for quite some time before being brought to us. We sent it back and were told the chef would do us a fresh one.
However, this arrived in just 5 minutes and there was no surprise really when we found the middle of the fish was STONE COLD AND UNCOOKED!!!! Again, we rejected the meals (I�m pregnant and he�s 76, so neither of us can afford to eat raw fish!!!). Everyone else had finished their meals by then, so out of pure exasperation we asked what the quickest and easiest thing was that they could do for us. We opted for a jacket potato with cheese.
However, 10 minutes later we were told that the chef was very sorry, but he'd RUN OUT OF CHEESE!!!! At this point, I burst into tears ... what should have been an enjoyable family lunch to celebrate my husband's 40th was completely ruined. Whilst the Manager/Landlady (Brenda) was fairly apologetic, she did keep saying 'we've never had a problem with the fish before', implying that maybe we�d imagined that it was cold and uncooked!!!
My sister-in-law overheard her talking with another member of staff when she visited the toilet, and they were heard saying 'oh well don't worry, they'll be gone soon and you won't have to worry about it any more'. Not exactly good customer service! I eventually had a ham sandwich which was on dry bread and the ham was fatty and had gristle in it. My father-in-law had a tuna jacket potato, but to be honest by then, we'd had enough so ate a few bites and got ready to depart.
My brother-in-law went to the pay the bill, and the member of staff, VERY RELUCTANTLY, took the 2 fish meals off the bill, and only took the drinks off the bill when pushed ... bearing in mind the appalling experience we'd just had, I think that was the least they could have done! We will NEVER RETURN, as it completely ruined our family celebration.
They appear to take a lot of coach bookings, however they SIMPLY DON'T HAVE THE CAPACITY, STAFF OR SUITABLE PROCEDURES IN PLACE TO COPE WITH THAT NUMBER OF PEOPLE ON MASS, which unfortunately leads to other non-coach bookings being neglected and badly treated.
|
Friendly efficient staff. Good choice of well cooked food at reasonable prices.
|
shearing the same surname as The Bell i thought i would try it out one day. then one night a friend of mine fancied a night out and chose to go for a steak meal at The Bell. having heard it used to be the Harvester i wasnt quite sure as i am a very fussy eater, even more so with my meat. but i decieded to go anyway. what could it hurt. as soon as we walked in though the front door we where seen to our table and as it was evening the table had been finished out with a pair of warming candles. we where allowed as much time as we needed to decided on what we would like to eat that night but where not left waiting. our waitress for that evenig would pop by every few mins to make sure we where not being kept waiting but not enough to be ruining our conversation. after a while we decided and ordered. having chosen the steak is was cooked to exactly how we had asked. though the course of our meal we where allowed to enjoy with out disruptions. after is was apprently we had both finished our waitress come over to collect our plates and ask if we would like dessert. we did, enjoyed a wonderful dessert. after we had finished, again our plates cleared and we where allowed to enjoy our evenings meal and let it settle with out being rushed out the door. we must have been the over half an hour after we had finshed and where not shoved a bill in the face, instead out waitress kept an eye on us, waiting for us to make the move to pay, as soon as we did she came over witht he bill and took care of it all. since that wonderful evening i have revisited The Bell every day i have been able to. i go for lunches, snakes, evening meals and even just for a drink in the evening. i have also become extreamly welcomed by all the family of The Bell and am welcomed by the cheifs when they see me. The Bell is a pub resturant for the idavidual or the whole family, is perfect for the quite night out for the two of you, or a sunday lunch with the parents.
alot has also been added to the bell since my fist time. there is now a free bouncy castle on the weekend. dogs are welcome. live bands on prearraged evenings, a pool team and the newest would have to be the addition to the pub poker league where all can play.
i would have to say that i recommend everyone i know to go to The Bell.
If you have your doubts because of its past, through them out the window, with the NEW family management, new REAL food - which is wonderful no matter what you have, great drinks - including ale, beers, cocktails, The Bell has to be the place to go and enjoy.
and just so you can check out my story, my names Matt. im in there most evenings and days and i hope you will be too.
|
I would like to thank the bell for turning my daughters christening into a wonderful day. all the staff worked very hard to make the day perfect. you done us proud on the food, the display was beautiful and the choice was superb. my compliments to the chef on the soup, delicious.
also thanks to kim and rob for pulling out all the stops.
anonymous - 14 Jun 2007 18:34 |
Used to be a Harvester, have not been there for about 5 years and will not be returning. Waited ages for our food and was told by the landlady it was because they had a party of 17 to serve first. She was quite abrupt with her explanation, not that we had asked for one in the first place. Once we had our simple roast beef for three a row started up just behind our table and the food from the large party was being returned to the kitchen. Staff very unprofessional, not able to cope with even being asked for a serving spoon and some I am sure were under age. One young lad serving at the tables didn�t look more than 12 years old. We decided to skip the second course and just have coffee, no choice was given only instant much to my cousins disgust. On the plus side the pub looks very welcoming from the outside and there are plenty of parking spaces. However next time we meet with family in this area we will go to the Brewers just up the road.
anonymous - 6 Nov 2006 09:28 |
|
