please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
Stopped off for lunch on the way to the Malvern hills. It's not really a pub although there is a small bar area. The rest of the space is given over to dining tables and the focus is very much on food - good food, served professionally and in some style. There are several beers on hand pumps and the two pints I had were very good.
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Looks fabulous, so my wife and I stopped by for a bite to eat. We saw the friendly chef and asked if food was still being served as it was after 8pm ... Yes was the answer, as he checked his watch.
For the next 5-minutes we stood at the bar whilst staff made a great effort to ignore us. When we were finally acknowledged I order a pint and a glass of wine and was asked for �8.40! EIGHT POUNDS AND FORTY NEW PENCE FOR A BEER AND A WINE IN A COUNTRY PUB!
After arranging a second morgage to settle up for the drinks I enquired if I should take a table or wait to be seated ... "We stopped serving at eight." was the reply.
"But your chef just told me were you were still serving", I protested.
"I'll find out for you" was the unconvincing reply.
Never heard another word, so we finished our drinks and went to somewhere that served food ... very nice it was too and about a third of the Swan's ridiculous prices.
Unless you have a perversion for being lied to, ignored and overcharged, don't go!
VEG07 - 24 Jun 2010 22:18 |
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Concur with chrismouse's comments from 2 years ago. Walked several miles through fields to get here to work up an appetite, only to discover they'd stopped doing food 20 minutes earlier than they'd told me on phone that very same morning. Not even a sandwich offered as others got food brought to thier tables some 15/20 minutes after we asked. Complaints heard from neighbouring tables regarding size and price of food they'd brought. Barely room to move inside with as much London tweed and as many kids as possible crammed in. To rub salt in the wounds, old photos on the wall of working men in flat caps teasingly remind you of what it used to be like. One thing I did like were the toilet signs. A hen for the ladies, a cock for the gents and a chicken in a wheelchair for the disableds. Tickled me even more when after relaying this information, my partner confessed to looking for a drawing of a male member on the door. Got lost on return journey and struggled through fields with electric fences and sheep. Was glad to get home, even if still hungry
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as my previous review..which the Landlord has clearly had removed due to his non-agreement....
if you run a pub, you have to expect a certain criticism, especially if your service is good/average only to your preferred customers....
I wont go here again, neither will anybody I know...
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I agree with the last comment. Earlier review by Chrismouse indicates that he should get real and remove the chip from his shoulder.This is a beautifully and thoughtfully restored pub offering excellent country pub food,3 well kept real Ales,2 log fires and furniture that has been in the pub for 100 years!If he feels so strongly about his romantic vision of pubs perhaps he should run one himself.
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Some of these comments are shocking, i do wonder if people understand the concept of a modern village pub. Pubs can't offer just the tradtional beer anymore or else they dont make any money. The swan offers great food and DOES have freindly staff who DON'T sweep you to the next available table. I would recommend the swann inn to any of my friends as i know they offer high quality service, food and drink. Comments from people who want to live in the 18th century are not very helpful.
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Decor and refurb is great its a shame the service and food didn't live up to the surroundings.
Having staff that argue with you for sending back burnt poor quailty food and then billing you for the pleasure is not my idea of a relaxed dinning experience. You can certainly find alot better in terms of quality, service and price locally. Very Poor and couldn't recommend
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True its upmarket and on the pricey side but the food was excellent, really well done, and yes there is a large roaring real log fire. The inside has been renovated with some respect for the old interior, certainly with more than many other pubs. And the walls are lacking all the usual commercialised tat and instead have interesting unusual photos of the area in past times. There are still a number of cosy little rooms tho as I didn't visit before I wouldn't know what they stripped out.
Ale-wise there was 6X, Hooky Bitter and a Hobgoblin so a decent choice, and there were plenty of people in just having a pint even though it was Sunday lunchtime. They even allowed the odd dog in.
Staff seemed friendly, and when my friend left her ring in the loos they found it and looked after it, not what you'd expect in most pubs. Only grumble was the service which tailed off towards the end.
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Warning! This once beautiful traditional pub has now been turned into a bog standard gastro pub for the invaiding London weekends. All the original features have been ripped out, and all that remains unchanged is the outside of this 200 year old pub.
Inside the old oak bar and cosy snugs have been replaced with a light ash effect bar and tables. and made open plan.
No longer is it a welcoming pub where you would go for a good pint, whilst warming by the fire on furniture that had been part of the decor for 100 years.
Now when you walk in, you are confronted by a barrage of waiting staff dressed in black, only interested in seating you for dinner. which leaves only a couple of small tables to drink.
If only Pubs had the same rights as listed building. Its criminal, and no longer a local, but a home from home to the London elite, and would be Lords of the manor in thier highly polished 4x4s.
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