Edgcumbe Arms, Cremyllback to pub details please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
Fine choice of ales: Liquid Sunshine, Tribute, Halfway House and Skinners Kickov.
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Usual St Austell beers; Tribute, Proper Job, Cornish Best and the one I selected, Liquid Sunshine.
Unfortunately it was on the turn and undrinkable.
The bar-girl did not believe me it was off, saying the barrel still had plenty of beer in it.
I asked her to try it. She said she did not drink beer.
"Then get the manager to try it" I said.
She came back after a few minutes and offered to change it.
That was the first time in many years of drinking I have had trouble replacing a pint.
When leaving an hour or so later, I noticed the Liquid Sunshine was still available for sale.
Disappointing visit.
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Nice location next to a superb park and the ferry to Plymouth.
Expect the usual Tribute, Trelawny and Proper Job and normally a not so usual beer, this time being St Austell's Rainforest Gold.
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Beautiful location with great views across to Plymouth, best to arrive by ferry like we did.
We visited on a weekday in the summer and the place was fairly quiet, can imagine it being a total nightmare on a summers weekend.
Didn't eat here as expensive (no suprise really!).
Drinks range ok and of course expensive again.
Worth a visit for the ferry trip and view alone
8/10
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Sunday night in Cremyll! With a wind blowing and the rain coming down it is like the end of the World .How good it is to find a nice big pub with real log fire on a cold wet night. St Austell Proper Job at £3.60, Tribute at £3.55. Huge selection of food on the Specials Board plus normal {expensive) menu plus a limited Carvery, Pork or Beef at £9.50. Welcoming barman who later served us to a Carvery, with, alas, no observed food hygiene precautions taken, as noted in earlier posts, when moving from bar to food servery. Very pleasant ambience, enjoyable meal but but was short changed by a barmaid when getting a second round of beers.. Drew it to her attention and the short change was given back exactly, without me having to say how much was short. Could have been an honest mistake or another Tourist Tax! Beer price still hurts, but this time we could just about justify it. Date of visit 5/4/14
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St. Austell ales: Tribute, Trellawney, Proper Job and a limited edition of Gold Rush - an excellent 4% abv golden ale.
Had the Sunday carvery (three meats for £8.95). Very nice but needed to to hotter.
River side tables offering good views across the water to Plymouth.
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Stopped here on a cold Monday lunchtime in late November, warm and welcoming, had a pint of St Austells Propere stuff which was very goof as was the cornish pasty. Partner had soup of the day which was also very good. The dogs enjoyed the open fire.
The location is superb looking across the water to Plymouth, had a nice walk round Edgecombe house grounds prior
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Called in here on Thursday and tried the "Rattler" cloudy cider for a change. The barmaid warned me that it was 6% ABV, so to be aware if driving. Not bad, but I prefer "Black Rat" or Thatchers Dry etc.
We ordered food, which on the whole was OK, but my burger must have been cooked before the rest, as the grated cheese didn't melt at all.
Service on this occasion was 100% better than the last visit!
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We visited here in March, at the end of a walk from Kingsand, and had a very welcome decent pint of St Austell's Tribute. Carvery and two for �10 lunches - we had ham egg and chips. The ham was OK but wouldn't have been happy to pay more than a fiver. The staff were friendly enough and the service was fine. Did notice the desserts were kept in an un-staffed public room which housed the pool table - nothing would have stopped us having a nibble (no, we didn't!).
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Went here on Sunday 21st February, was told there was a 45 minute wait for food, so firstly went for a walk then returned and had a decent pint of Tribute in the bar until our names were called by a pleasant member of staff. Ordered the food, was shown to a table in another part of the bar, food arrived within ten minutes - excellent Sunday roast. Will visit again.
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(Before I go any further, I've only just noticed the review by "Mrs Mouse" and "NHSmonkey, but will add my own independent comments and read theirs afterwards)
We visited here after a three year gap on a cold February lunchtime and found the place dotted with a few people having a lunchtime meal or a drink or two.
When we arrived, there was a chap in front of me at the bar ordering drinks and food. Everything he asked for ended up with half a dozen questions from the barmaid and she appeared somewhat peeved that she had to deal with the man and would rather be somewhere else. Eventually, after he decides to pay by debit card, further delaying service, I was served.
All this time, there were other staff swanning around, apparently doing nothing!
So, I get served and look for a seat. There was a round window table overlooking the river, but that had a "reserved" notice on it and we ended up sitting by the fireplace. It turned out a to be a good place to sit.
The customer I waited for when we arrived went to get served again, wanting more Tribute. He was served and the very last pull of the pump revealed the barrel had emptied. Barmaid does nothing about it and swans off somewhere else. Next barmaid comes along to find a beer pump that gushed froth. I had to wait for a barrel to be changed when barmaid 2 served me!
Something else was that the bar staff drifted between the food servery on the right and the bar on the left. My wife (who holds an Intermediate food hygiene certificate) noticed that an no point was there any hand washing when going between the two places. Long-haired barmaids and no headgear etc. Do they get hair in the food or greasy marks on your beer glasses?
The kitchen operative from the "far-east" kept looking towards me nervously from the kitchen. I guess it was the camera & zoom lens I was carrying. Hope they are in the UK legally?
In short, although this is a great pub in a very privileged location, the management need to get their act together and get their staff trained properly and to deal with people and each other professionally. If we're seeing problems when the pub is open, what is happening at other times?
The way the British pub trade is going, many pub landlords have lost their livelihoods and seen their pub closed. This place, although in a superb touristy position, needs to pull it's socks up before Mr Brown bans the lot!
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What a gem of a place the Edgcumbe Arms is. Went there on a friday night just gone. Oh my !!!! The place was so busy we didn't think we would get a seat, but the lady in charge that night let us eat outside, and even gave us table service there. Fantastic food, had Tuna Steaks followed by Langage Icecream. Mmmmmmmmmmmmm! Beer was superb. Wife had a glass or two of house wine, cool and crisp. Looked like they had a bus load of Americans and Canadians in. Manager had them singing songs and as they left the comments were best night so far on the tour. Cannot get better than that I say...........Well done to the Landlord and Landlady who run an excellent pub> Heard from the staff that they have only been there 18 months. But I can see that they have improved it 100%. Well done to the young girls who work there as well. Great time will definately make it our local when in the area.
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I use The Edgcumbe Arms quite often and was suprised to see a bad review about the pub. On a sunday lunch time alone,the pub serves up to 200 meals and throughout the week serves many hundreds of first class meals. There will, I'm sure, be somebody along the line who is not entirely satisfied with their meal - this is a fact of life, but I would like to think that at least 99.9 of the people who dine there are very happy with the food. For myself. I have always enjoyed dinning there, enjoying fine meals good portions and excelent service from the staff.
As another reviewer said, the beer is kept to the highest standard with four real ales from St Austell Brewery.
Don't be put off by bad reviews (everyone is entitled to their own opinion) try the pub for yourself, I'm sure you won't be dissapointed.
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If your looking for good Customer Care give this one a miss, if your looking for quality food give this one a miss. I complained that our peppercorn sauce was sour, a lady very kindly came out with a 4Ltr bottle of double cream to show me it`s "sell by date", she also told us she had only five minutes ago drank some herself, WHO drinks double cream. She then suggested we did not like the ingrediants as it had Tabasco Sauce in it, such peps it`s flavour, it doe`s not curdle it. I was asked what i would like to do so I said "go home and eat". I was not charged for the food we did not eat and simply paid for our 3 drinks. Her parting words were "perhaps you should have tried it before you poured it on you food", nice lady, classy place.
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Truly horrific experience. A stone in the salad, a small hair in the crab and, the tipping point, a huge 6 inch hair in the lasagne (something I did not manage to keep down). When we complained politely we were treated with contempt and were quizzed suspiciously. We did not ask for a refund, it was offered but then swiftly followed by more questions and disbelief leaving us feeling very embarrassed.
A quote from the landlady "It is highly unlikely that three things could be wrong with your dishes but I am still going to give you a refund". I didn't give a monkeys about the refund, all I was after was a polite apology - something I still didn't receive. On account of the fact that none of the staff in the food preparation area were wearing hairnets and the total lack of acceptance of any blame, I have to say, I have reported this matter to Caradon District Council and the Food Standards Agency.
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Go there quite often for a carvery. Lovely food and good beer. Staff are very friendly and helpful. Thumbs up for this one !
Malcolm Wilkes ( Torpoint )
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What a great pub this is,serving some of the best beer i have ever tasted.A lot of drinkers decry St Austell beer, wrongly in my opinion,those who do should come to this pub and try there selection of the brewerys ales,they are kept in superb condition by Steve the Landlord.Apart from the drinking side the pub also offers great food (allday carvery is fantastic value).The pub also has the best views in all of Cornwall,overlooking the river Tamar.
Well done a 100% pub
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Spotted this one from a boat in Plymouth Sound and thought it looked promising. Another good decision!! Four St Austell beers. I tried both Tribute and HSD - both well kept and slid down a treat. Good food with both a menu and a carvery, the latter very popular with the locals. Nice drive to get there but watch out as the car park entrance is easily missed.
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good service.good foodie pub, good choice of drinks. nice atmosphere and greatoutdoor seating by the river.nice views.
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