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The Beachy Head, Eastbourne - pub details

Beachy Head
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Address: Beachy Head Road, Beachy Head, Eastbourne, East Sussex, BN20 7YA [map] [gmap]

Tel: 0871 951 1000 (ref 24184) - calls cost 10p per minute plus network extras

Nearest train stations Eastbourne (2.6 miles), Hampden Park (4.4 miles)

Chain: Vintage Inns

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> Current user rating: 3.9/10 (rated by 41 users)
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other pubs nearby:

Pilot Inn, Eastbourne (1.2 miles), Ship, Eastbourne (1.3 miles)

 

user reviews of the Beachy Head, Eastbourne

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 38 shown - see all reviews

We had lunch here on a Saturday recently. We went there because the Golden Galleon at nearby Exceat Bridge was heaving with people. There were tables available at the Beachy Head so we chose one and sat down. I didn't know whether it was full table service, or like its sister pub in the Vintage Inns chain mentioned above, you had to go to the bar to order. As it happens there was a sign at the entrance saying to wait there to be seated, but the sign was hidden under a table and we didn't see it until we were leaving!

So, at the bar I asked a question about the detailed ingredients of two dishes on the table d'hote menu - received a quick answer from the bar staff member who said to sit and he'd come for our order. He did come, with the Harvey's Sussex Bitter pints I'd ordered, and he took our order for two servings of one of the dishes I had enquired about and said he'd start a tab for us. While we waited it was apparent that some dispute had happened over an order at a nearby table - dark looks were in evidence and the waiter was apologising. Meanwhile I went on the hunt for cutlery as the meagre supply comprising three forks and a knife at our table was looking a little 'tired'. A pair of sets was found on an adjacent vacant table, but I could find one napkin only - we opted to share! Then our order arrived. Incorrect inasmuch as there was one plate of what we'd asked for and one of the other dish I had asked about but not ordered. As this was a different waiter I was impressed that he picked up on our dismay as fast as he did purely from our expressions. To cut the long story down, he left one plate and scurried off promising a swift replacement for the wrong one. I sat and I watched by companion eat. And I waited...

After an inordinate time my lunch arrived with this second waiter apologising and promising that the bill would be voided. This seemed generous and I felt slightly awkward that such a grand gesture would result from a fairly simple error. It also occurred to me that it might be difficult when we came to leave if this chap was not to be found. As it happens he was busy and our original waiter made the fatal error of approaching and asking if all had been well when we went to the till. After I patiently explained what had happened he, too, said the bill would be voided and proceeded to look on the screen in order to cancel it. After an embarrassed look he admitted he hadn't even opened a tab and we could have simply walked out anyway! This was a classic self-adjusting cock-up!

On the positive side, no matter how much I offered to pay at least for the beer (very good it was too) he declined. The food had been fine especially at the table d'hote price, and the staff friendly and prepared to admit the error with no fuss at all. We shall return but we'll make certain that the order is fully understood! Not a bad place but it needs to tighten procedures; especially as it wasn't particularly busy at the time.
motco - 18 Nov 2013 16:45
Considering its location and the potential for this to be a tourist trap, this pub manages to cater well for drinkers with several good beers available. Better than I thought it would be!
Floyd - 27 Aug 2012 13:42
We went on a Sunday afternoon in January, during a walk which took in Beachy Head. The first thing I noticed was how dark it is in there - it was so hard to see anything that we drank outside even though it was freezing. The second thing was how hard-pressed the bar staff were - there were only two that I could seein a pub that was absolutely jammed, and as a result, service was bad and customers were cross and tetchy. The only reason I'd go back is for a pint halfway through a walk. Nothing I saw made me want to eat there - I like to see what I'm eating. Decent pint of Addnams Gunhill on pump.
Supertechie - 3 Feb 2012 18:17
Well this is weird. We had lunch here last Saturday and for an M & B we were actually quite impressed. Staff were friendly and attentive (despite being busy the barman brought my drink to the table). There was full table service - none of that lining up for a wooden spoon rubbish and the food wasn't at all bad. It certainly confirms what I said before but may also point to an inconsistancy of service which in the past has been the bain of M and B's establishments. I'de certainly be happy to eat there again.
REVERENDBAZ - 19 Jan 2012 08:46
My wife insisted I go here even though I said "Tourist trap will be crap" So we braved this large dark pub with good views for the lucky few with window views, and I definitly think it exceded by presumption of crapliness into a new world of dog turderm extreme, an hour for the food to arrive , mine the fish pie with bits of fish caught in the triassic period and the vegetables arrived looking pitiful , and im sure I heard a little cry from them of "Water water" they were dryer than that guy from Ice cold in Alex. The beer was from Adams and a Brentwood blonde which was duller than the Essex girls.
My wife said under bited lips " you were right" and then said " no wonder people jump from here , they probably had to eat that garbage"
M&B hang your heads in shame!
Henners - 29 Dec 2011 15:43

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