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Market Hotel, Reigate

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user reviews of the Market Hotel, Reigate

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

Still very mediocre - with untrained staff constantly talking among themselves, or on their mobiles.

Has enormous potential in this affluent town, and has been let down by bad management - over a number of years.

Probably too late to save it now. Managers, staff and chefs come and go all the time.
randolf7 - 15 May 2018 13:58
I went here twice in one day. Very nice range of beer and friendly staff. The elevated beer garden is very pleasant and sitting inside was decent too.

PErhaps given the previously reviews this place has upped its game.

Yonder!
terenced - 13 Feb 2018 08:48
Loud Irish manager - who loves the sound of his own voice!

Mediocre, under all headings.

With so much potential in terms of size, location etc.
wealdman - 6 Oct 2016 11:16
Awful place - with poor management and staff.
brewmason - 26 Jan 2016 23:22
we have a winner in the category of worst dressed and most miserable bar staff.

FFS Fullers get sort this place out, it used to be so much better.
local_lad - 9 May 2015 20:02
The 3 rating for this pub is wrong - it should be 1.

Fails under all headings because of inept management and low calibre staff,


tempest - 12 Apr 2015 23:05
Over the last year on here - one positive post. Fullers' investment has been massive, acquisition cost and refurb - £2/3m.

Yet the place is run by idiots - including a fat/loudmouthed chap who barks orders to staff.
wealdman - 8 Mar 2015 21:41
THIS PLACE IS NOT AS BAD AS SOME OF THE REVIEWS ON HERE MAKE OUT.
I WAS HERE LAST SATURDAY EARLY AFTERNOON AND THERE WAS NOTHING WRONG WITH MY PINT OF FULLERS FRONT ROW FOR £3.85.
OTHER BEERS AVAILABLE ON 6 HAND PULLS WERE PRIDE (X2), ESB, ADNAMS
GHOST SHIP AND SOME BEER FROM BRAINS THAT I DIDN'T GET THE NAME.
SOME PIPED MUSIC WAS PLAYING AND TWO TV'S WERE SHOWING THE NEWS FROM SKY AND THE BBC.
bjbrummiejohn - 17 Feb 2015 13:10
Tried the London Pride (flat and bland) and the Adnams Ghost Ship (drinkable but average). Bar staff mostly willing but some seem a bit dopey. Pleasant surroundings but the ale and service could be so much better. And, in fact, I deserve much better when I am charged over six pounds for a pint and a premium soft drink.
richythemole - 14 Feb 2015 06:55
Horrible pub..

The people are clueless and serve whoever they see first and the beer tastes horrible... Not how a London Pride is supposed to taste, especially in a Fullers Pub!!

No wonder they go through so many managers as no seems to get this place right!

Stay clear..
pmusty - 18 Sep 2014 16:27
A steady though not exceptional performance by the Fuller's regime here. An improved venue in terms of physical fabric and cleanliness. Also a step-up in respect of beer quality; no longer do the cask offerings taste of chemical pipe cleaner and they now deliver the flavour one would expect from the beerclips. Presently three standard Fuller offerings plus two Pilgrim from down the road, all well-kept on a recent visit. Also they seem to be pushing this new Aspall's cask cider, Cyderkin which I favour above the keg counterparts if only because it is better value - and not fizzy. Whether it'll take flight who knows, but nice to have the option.

Can't comment beyond this other than all seemed well; mixed though broadly well-heeled and beneath-50 clientele. Better than the latter years of the old Market, but this was only judged on a visit between 5 and 7PM on a weekday; no idea what might lie beyond that time - rather depends on who frequents the place I think.
Gamboozler - 20 Jun 2014 15:41
Whilst better than the Market of old there is still room for improvement. When ales are off turn the clip around or put a sign on it to say that the beer is not available. I agree with previous comments about bar staff - clueless when working out who is next although I have to say that it looks like a new manager has taken over (Mid March) so hopefully things will improve. Also why hasn't this place got a 5* rating from food hygiene people (last checked early March).
addlened - 28 Mar 2014 14:04
There's a large sized manager in here who has daily loud debates with his staff - and often walks around the pub talking, at high volume, on his mobile phone. With no regard for paying customers. This place is awful because its run by morons.
tempest - 13 Jan 2014 19:04
What the hell is going on here?

Was going to pop in for a pint on a Sunday lunchtime only to count more prams and buggies in the pub than punters. Total joke, it is meant to be a PUB not a crappy creche.

Walked on to the Bull for a nice pint and a sandwich. If this place does not sort it's act out and bloody quick it will have the for slae signs up.

This could and should be the best pub in Reigate sadly the clueless muppets are trashing the place.

kevmac - 8 Sep 2013 15:34
No change what so ever. Staff is still completely clueless. Fullers have wasted a lot of money building a potentially great business run by complete idiots. They really need to rethink. Costs more for a pint of ale in there than most central London pubs!
JJ69 - 31 May 2013 15:36
Agree with weald. The problems are clear - no atmosphere, no trained staff and too expensive. Reflected by the BITE rating of 3, about the same as before the c£2m outlay.
croydonpeer - 23 Jan 2013 11:55
Kev, like us all, tempest can type what he/she wishes on here. I, for one, agree with the view that TWG goes on a bit (as does TWG, himself, in his last post).

What the Market is missing is atmosphere and trained staff - and the restaurant is rarely busy, as prices remain high compared to the nearby competition.

If this was Reigate's best, I'd pass on the town. But, its not; just the dearest. (Just one example; a pint of Becks in the Market is £3.85; £3.50 down the High Street).
wealdman - 23 Jan 2013 11:23
Tempest, why bother with the snide comment, TWG has done a very good review of the Market. If you don't like his reviews why bother reading them?

Back to the pub. Visited yet again recently this time on a Sunday afternoon and I have to say I still really like the pub.

The beer selection is still one of the best in Reigate, had a very enjoyable day on the Aspel cider. The pub remains busy with a decent clientel and joy of joy they seem to have taken notice of the comments about the food. The quality is still good but the quantities have IMHO increased and represent much better value for money.

For my money the Bull and the Market are now really good estableshments to spend time in Reigate.
kevmac - 18 Jan 2013 16:27
Tee-hee! I love chatting with myself; it's often the only way I can be sure of intelligent conversation. Though, sometimes, I do go on a bit........
TWG - 19 Dec 2012 17:55
Are Tempest and TWG the same person?
CJG - 16 Nov 2012 14:40
Another dreary essay from TWG. Never 10 or 20 words, when 1,000's will do........
tempest - 15 Nov 2012 10:34
As regards the question of ownership of this pub by a local authority, I was always under the impression it was previously owned by Market Taverns, who operate (amongst others) the excellent Market Porter in Borough, London, but who sadly seemed to allow this branch of their mini-empire to fall well under the radar, to the extent that quality was severely under-represented towards the end of their tenure.

In any case, Fuller's purchased this pub at the start of the year and took many months to address the need for a significant re-furbishment - it didn't require drastic alterations; just a refreshing of the decor and bar equipment which had become so shabby in the 18 years since its last major overhaul. Happily, on my maiden visit yesterday, I found that the essential atmosphere and layout of the Market had been retained, and what had been altered was arguably an asset to the establishment. The circular downstairs bar was as intact, but the pumps (and most importantly lines) had obviously been replaced, delivering far superior - chemical-free - ale to what passed before. The decor was a little more contemporary but without losing the inherent traditional feel of the place (i.e. plenty of mahogany still abounds). The rear had been opened out with doors to "the tunnels", suggesting actual access to the nearby underground caverns, though is this a clever marketing trick?! Only further enquiries will determine that. In any case though, it was refreshed, and seemed fittingly smart for a pub in the very centre of what is renowned for being an affluent provincial Surrey town (as to the upstairs, I can't comment as I didn't venture upwards).

Cask ale-wise, a portion of the standard Fuller's range was featured - a novelty perhaps for this vicinity where Fuller pubs are rare, but to a seasoned Greater London drinker, hardly unusual. Quality was ostensibly reasonable; I enjoyed a tasty and well-kept pint of Gale's Seafarers. I also noticed a cask cider was offered (although off last night) - Trad Scrumpy - so that side of the market is being modestly catered for. There were a whole new range of keg products available, via a regimented array of taps either side of the pumps; much of this was ubiquitous and in my opinion of limited value, though the presence of Brooklyn and Veltins will be a draw to the more-discerning keggist. Otherwise, the usual gamut of wines and spirits abounded, and observation suggested these are especially popular with the female contingent (they did feature, though my experience suggested a more male-driven clientele).

Food-wise, I can't comment as I wasn't in need of victuals; however, Fuller's are known to be reliable on this front and there seemed to be a diversity of dishes that would have an appeal to the mixed (but predominantly well-heeled) clientele to whom this kind of pub clearly is pitching.

The exterior of the pub is barely altered and I found that strangely comforting, as someone who once upon a time used to frequent it. It exudes a smart, townie kind of charm, which Fuller's do know how to pull off from years of successful experience in more urbanised environments than Reigate. However, the 'corporate' nature of the pub will turn many a more traditional lover of the organic 'boozer' away. It has more than a whiff of a city haunt about it, and the inevitable focus on dry sales over wet (i.e. food more than drink) creates a sort of sterile bistro quality to the atmosphere. The clientele on my visit were from observation largely Reigatian work-force - dare I say it more style over substance and money over sense - who fitted in perfectly, but do not make for everyone's ideal counterparts. I sensed the Stores is even more a place for groups and couples than it ever was - if you're on your own then good luck - you'll never feel more alone in a crowded room during a busy session. Saying that, the service from the staff was speedy and seemed pleasant, and all-told proceedings appeared to be managed efficiently.

As to price - more than alluded to in previous reviews - yes, it is expensive and higher than the current average. Unfortunately Fuller's strategy is to fix 'em high - based I daresay on affluent London clientele who are both able and willing to foot the bills. Granted, they create a smart venue for urbanites who want to escape any unruly elements found in more grass-roots pubs, but whether the prices they charge for that supposed 'privilege' is very much a matter for debate. I visit Fuller's pubs regularly, but never as much as I might like - partly because I find other beer more pleasing to my palate, but also the welly on the wallet sometimes makes it an experience that just isn't justified.

So, the Market is a good stop-off if on a crawl of the area; indeed the beer here will yield far more joy than some of the other establishments in a town so worryingly bereft of brilliant boozers. It is very much from a template applied by its owner, though arguably that works well in this town. But it's up to individuals as to whether they feel the outlay is commensurate with their enjoyment of it. It is a venue of quality, but I fear it'll be the severe shortage of serious competitors at a more appealing price locally that will keep business booming at the Market, perhaps artificially beyond its worth.
TWG - 9 Nov 2012 16:14
Excellent pint of the local Pilgrim beer "Progress". Great re-furb...it needed it! Discovered that it was the only pub in the UK which was owned by a local authority...according to the barman...until bought by Fullers.
Insearchofthebestpint - 31 Oct 2012 09:31
Yep - food is too pricey. A lot of people are having a beer here and walking the few feet to Cafe Rouge - who are cheaper and don't charge extra for chips and veg.
wealdman - 16 Oct 2012 16:57
Kev is right. Very expensive for an East Surrey pub - with, really, West End prices.

Sole - 16 with veg @ 3 (+) each. Starters up to 10; deserts about 5/6. I think they better keep the 2 for 1 offer, permanently.

The new upstairs restaurant is not too busy, as a result!
mandraker - 15 Oct 2012 21:41
Went back on Saturday to spend an evening in the Market Stores instead of a quick pint. The pub was certainly busy early during the evening and by 9:30 was very busy indeed, with a good atmos I will add.

Had dinner in the upstairs bistro and the food was very good despite an initial mix up with the starters which did take too long to be resolved, but not a major issue.

But I have to say it is far too expensive, whilst my scallop starter was very nice I do think 3 scallop's for 9.50 is over the top. Like wise with the mains the food was good but by the time you add your side dishes on top (a nasty practice that too many places use) the average price for our mains was 21 each.

Now I don't mind that in a good restaurant but this is at the end of the day a gastro pub and I did feel this was OTT. However as we had 50% off vouchers for the food this did soften it somewhat.

In summary it is a very good pub and a big improvement on what went before, good range of beers and ciders and a decent vibe in the place. Happy to eat there in future but I will be limiting it to the lunch time menu.

If your watching Fullers do something about your value for money, the bistro was not full on a Saturday night, not a good sign.
kevmac - 15 Oct 2012 12:33
I have certainly slagged the old Market off in the past, but not anymore. Fullers have done a cracking refurb which has transformed the place.

Definitely gone upmarket and managed to lose some of the old punters and frankly they will not be missed.

Good wide selection of beers. The bistro up stairs looks really good, didn't eat there but will soon put that right. And at long last the garden is back open, such a waste it never used to be open under the old regime.

All in all a very welcome addition to the Reigate pub scene, well done Fullers.
kevmac - 30 Sep 2012 09:39
Good refit - will do well
sussexfox - 19 Sep 2012 22:18
At the Fuller's 'do' tonight in The Market Stores. Lovely refitted pub which will do well. Its open to the public on Sunday and has everything (infrastructure, facilities, ambience, character, decor etc.) to make it the best pub for miles. Staff are great and it'll be a big addition to the town. Invitation only tonight!
tradervic - 14 Sep 2012 22:29
In at the reception for the Toffs tonight, like me. Magic place now. One of the Fullers blokes said to me - 'still a lot left in the budget' ......................


randolf7 - 13 Sep 2012 21:34
Spot on mandraker. With one of the best/busiest sites (junction of A25, A217 and the historic Tunnel Road - with its caves) in Reigate, this pub has the chance to become a landmark venue in Surrey - and Fullers have spent c3m on its acquisition and refurbishment.

Others have had this advantage before, and failed badly - due to inept management. I hope Fullers take their chance and that the pub's frequent stock shortages are over. Reigate deserves one good pub; two nearby pubs have closed in recent years - and this one failed!


sussexfox - 13 Sep 2012 13:23
An excellent job seems to be nearly finished and, as said before, good/new management is critical. This venue has the potential to be one of the finest pubs in East Surrey, if past mistakes are learned from - in terms of staff and customers.

Past mistakes:-

- allowing staff to chat with regular customers, instead of serving
- not quickly weeding out obvious trouble makers
- overall hygiene problems
- little attempt to serve people in order
- hit and miss menus
- rude/untrained door men, often causing more trouble than stopping it

Advice:-

- a firm approach, showing how things will be in the future
- close selection of management, staff and door personnel
- thorough training of the above
- no TVs
- better usage of excellent/unique beer garden
- daily cleaners

Yes, a lot obvious; but most overlooked in the past.......
mandraker - 13 Sep 2012 11:09
Now re-opening on Sunday, 16th of September; this is to coincide with the Reigate/Guildford Tour of Britain stage on that day. As said before, Fullers seem to have done a good job and one hopes that the new management is up to the job.
randolf7 - 12 Sep 2012 09:09
Re-opening as The Market Stores on Monday, 17th September. Fullers appear to be doing a major refrurb.
croydonpeer - 3 Sep 2012 10:52
The pub is showing the refurb on facebook - the-market reigate, I think. Looks pretty major and going well.
croydonpeer - 12 Aug 2012 19:38
Correct kev. Reopening in September after c600k refit by Fullers - with new management and food emphasis.
randolf7 - 26 Jul 2012 10:04
I trust closing to have a refurb and not shutting for good.

I wonder which pub is now being ruined by the TV mob.
kevmac - 26 Jul 2012 09:22
Closing on Sunday (July 29/2012).....awful place. The TV mob have gone already......
brewmason - 25 Jul 2012 21:54
Haha; well spotted randolf7. And both(!) Arfa's and julia's half a dozen comments were all about this pub only. And all very positive, with not one negative vibe - about a failed venture! Valedictory views of the TV crew? Probably...
randolf7 - 16 Jun 2012 08:22
Could not care less about this mediocre pub which is closing soon for very obvious reasons - and have no connnection with other posters. But arfa/julia seem to like typing 'haha' !!
randolf7 - 15 Jun 2012 22:37
So the BITE troll(s) is back with a flurry of posts in a day or so bemoaning a pub you havn't been in in months - mind you it must be a job in itself keeping track of all the pubs you pass comment on :-)

The new Fullers management team are lovely people doing a great job so the good times are a rolling!

Cue the barrage of negative replies haha! The marks out of 10 need to be kept low...
Arfa - 15 Jun 2012 15:38
that julia burd is jus a freind of ben and nick, the ex mangers. she was always in there talkin to them an laffin. we had bets on wot the pub woud run out of next. now its run out of ben an nick.LOL. but the tv brigade are the worst. they tink they own the place and shuld be outed.a s ap.
dolphox - 15 Jun 2012 09:25
Yes Kev, I did as well and will await the Fullers version. A current rating of nearly 3 for this run down dive is far too high.
mandraker - 15 Jun 2012 08:59
Calm down, all that negative emotion is not good for you heart or soul.

As far your comment "if you arent happy with the market then dont whinge about it.... drink some where else" I for one did that ages ago. I have no plans to cross the threashold again until Fullers turn this crap hole around.
kevmac - 15 Jun 2012 08:10
not that you care... but they were were never pushed out... they handed in their notice and left of their own accord. Get your facts straight before you post nonsence on here. And I am not a part of Joe and his TV crew...... why you are so intent on tearing people down is beyond me. Here's a though... if you arent happy with the market then dont whinge about it.... drink some where else.
juliancms - 14 Jun 2012 15:32
Why you say that ben and nick worked hard is difficult to fathom, as is most of your post! These guys were never around when it was busy and their management styles/skills left a lot to be desired; if they were any good, Fullers would have kept them!

Fox is correct - some regulars do need pruning. TV Joe and his mates should be first in the queue. With a BITE rating of less than 3, customers' views on this place are clear - and Fullers now must take the opportunity to do what it takes to get a return on their 2m investment.
wealdman - 14 Jun 2012 12:02
How dare..... do you even know who i am? I have never occupied a space under the tv other than to get a drink or say hello to the bar staff! And i would never be barred as my bahaviour as a client is none other well manered and respectable. I do not fall into that catergory of your english drinking culture, fighting, pucking and falling ass over tit... and NEVER WILL. I am sick of people raggig on my friends ben and Nick as they did work hard, but how would you know... did you know what goes on behind the scenes? Or what conditions they were expected to work with... NO you dont! Further more, maybe if you spent a little more time worrying about your own life, rather than spending time making comments about other people on here then maybe you wold have a life. Good day.


juliancms - 14 Jun 2012 11:28
Me also! This pub is closing down in July for a refurb - and will reopen in September with a new name. Hopefully, Julia and her mates (who constantly occupy the space beneath the TV, making noise and behaving obtusely) will be barred and - with a better calibre of management - the pub can achieve normality, at last.
sussexfox - 14 Jun 2012 10:03
Moi aussi, kev.
tradervic - 14 Jun 2012 09:35
If that's the case then I am bloody glad I was not on the guest list.
kevmac - 13 Jun 2012 20:10
The old management will be missed.... had some of the best nights ever in the Market... Obviously only the people that mattered got invited to those nights!!!!!! Ha ha
juliancms - 13 Jun 2012 17:06
bye, ben/two degrees. hope you get another job where work remains unimportant.
mandraker - 7 May 2012 22:58
At last, the old 'management' are being pushed out. Lazy Ben, next.

Fulllers - get this place in gear for the summer.
sussexfox - 1 May 2012 22:44
Late Sunday afternoon - footie time - the pub was packed. Downstairs....one barmaid on! Like many others, I walked out.
randolf7 - 10 Apr 2012 10:28
For Fullers to pay about 2m and then allow this terrible place to continue to decline - with the same management - is madness.
mandraker - 1 Apr 2012 15:51
kev...I think any glory was before our day! market taverns (previous owners/London based) just left this place to fools - the managers. not very bright ones. all usually on line via mobiles and not with any work ethic - and all still there!! fullers must have a plan - do they? its easy - all management must go and some of the 'regs'

fullers - please TRY and get a return on your c2m investment....
tradervic - 21 Mar 2012 22:00
Nice to see that they take notice of sites like this.

I really hope this pub is turned around, I have nothing against the place or it customers whatsoever. It would be great to see such a high profile pub as the Market restored to a former glory.
kevmac - 21 Mar 2012 21:38
Yes, recently, this place has had no lager OR London Pride. And Fullers paid 1.8m!
tradervic - 21 Mar 2012 10:42
Randolf7, I believe to 'rate' a pub you have to select a score out of 10 when posting your comment (see below). It is this I have reserved for later. I didn't say this was a great pub, but the Dog and Duck in Redhill currently has a higher score. At least we seem to agree that there is a bad place! I can only speak from my experiences and I've had no trouble getting served or the choice on offer. Please re-read my post where I do not, "advise" what to, or not to comment on (my words were, "I'll choose.....").
filf - 18 Mar 2012 20:18
Fifl says he won't rate this place - but says its not a 3/10 venue; he also advises us what not to comment on! I have used the garden and upstairs (which is similar to downstairs) - and still think the Market is very much below par. For instance, no lager - from 4! - has been available, on ocassions, with the 'management ' or Fullers incapable of either rectifying (for long periods) or predicting demand...

The 3- rating is apt.
randolf7 - 18 Mar 2012 10:05
Been here half a dozen times or so since I started working in Reigate. I'll choose to ignore the pathetic ramblings of those that seem only able to comment on other punters in the pub that they don't like because of where they sit. I will not rate this place until summer arrives and I can experience the venue in its entirety (inluding upstairs and the garden). Staff are ok, decor is ok; this is not a 3/10 boozer!
filf - 18 Mar 2012 01:24
Late on Saturday afternoon, the sub-tv blokes were in as usual, with the grey haired fat bloke watching only goal replays; he can't be bothered to watch the games. Although, there was loads of sport on (rugby, soccer etc.), only one bar person was working dowmstairs - with long waiting times as a result. So far, Fullers have kept the same management; this not looking good......
tempest - 26 Feb 2012 17:07
Heaven forbid that people go to the pub to meet their friends, have a drink, cheer on their footy team and have a variety conversations - they may even laugh! Oh hang on that happens in every public house throughout the land, but because a bunch of 40-50 yr olds do it in a place some have grown up in they need to be moved on! Pitchforks at dawn!
Arfa - 24 Feb 2012 14:31
There are a few TV's in there, randolf. But the one you refer to - where those with directorships and doctorates congregate - is on the ground floor, near the bar.

I stongly agree that these chaps should be moved on; they have lived there for years blocking the entry of staff to the area behind the bar - whilst spouting loud and utter garbage, almost daily, and shouting at the TV.

Woe betide those who try to invade 'their' space!

Fullers (to whom I have written on the matter) should adopt a clean sweep approach and bid these blokes adieu. Perhaps, they could adjourn to the Nutley/Admiral - or some other less prominent Reigate location where they would be better suited.
tempest - 20 Feb 2012 15:43
The best thing that could have happened to this place! The pride was off when I went in though.
mat77 - 20 Feb 2012 11:01
Sorry Arfa, there must be more than one TV!
randolf7 - 18 Feb 2012 20:56
Great to see the pub under new ownership with a few positive changes already inc free wifi! Looking forward to the old place getting the refurb it needs! Oh and Randolf7, I hate to blow your preconceived ideas about the idiots under the TV out of the water but you obviously hang around with people of a higher echelon than PhD's, degrees, directorships and their own companies. Appearances can be deceptive....
Arfa - 17 Feb 2012 11:33
Fullers are now in situ - with little changes so far, except London Pride. Changes are scheduled for the summer.
wealdman - 13 Feb 2012 10:24
Fullers plan to revamp the fine beer garden (behind the first floor) and to serve breakfasts; this will mean an early opening - when most of the other Reigate pubs open at noon!
tempest - 7 Feb 2012 16:14
Fantastic news!

Fullers might not be everybodys cup of tea but they should be able to turn this woefully underperforming pub round very quickly.
kevmac - 4 Feb 2012 10:24
A brilliant acquisition for Fullers which will be a huge success in the heart of a lovely Surrey Town in Reigate. Fullers must be excited about this investment and I'm confident with the purchase and refurbishment in the pub and giving the town a fantastic offer will be beneficial for all. This is a pub/hotel that I've always looked upon as having huge potential and you must give Fullers credit for spotting this above it's competition. A pint of Pride here we come!
lukeseymour - 4 Feb 2012 09:24
This week, the Surrey Mirror confirms the Fullers' purchase - for 1.8m!
Seems a lot in this market for an under-performing pub taking just 11k a week (the sale particulars said); but they can't do worse that the current owners and staff who made a disaster of this fine pub which must have a gross square footage of about 10,000 sq. ft. in a prominent location. Plenty of potential then...
wealdman - 3 Feb 2012 12:19
Fullers have bought the pub. GREAT news - they can't do worse than Market Taverns who put in little money and hired third rate staff. Hope they get rid of the 'regs' - those who congregate under the TV, awful people with no brains or hygiene.
randolf7 - 29 Jan 2012 21:08
You clearly enjoy the Male stripper Wealdman !!!! Not my cuppa tea but there you go !
slerpy - 8 Jan 2012 17:49
This awful pub - and the Dog and Duck in Redhill - are the only sub-three rated pubs on BITE, in East Surrey. And the D&G (an estate pub and home of the male stripper) has a higher rating than The Market which, it seems, can't be given away. All down to an inept management and zero investment.
wealdman - 23 Nov 2011 14:55
Up for sale...again.
tradervic - 31 Aug 2011 12:20
In here on 11 June when some sort of festival was going on in Reigate. Pilgrim Progress and Vest Alia, Harvey's Sussex Best and TEA. Beer was ok, sat outside. Seemed ok to me.
GuideDogSaint - 23 Jul 2011 22:00
London prices not a London pub. Poorly maintained beer and not a nice atmosphere.
addlened - 14 Jun 2011 12:21
A vile outlet with bored/inept staff who like to chat to themselves and do anyting but work. Service and hygiene are dire - as is beer quality - and Market Taverns just don't seem to care a fig; because of its central location and size, it gets busy on weekend nights - the rest of the time, its virtually empty save for a few village idiots underneath the TV. As far as I can see, the place has the lowest BITE rating in Surrey.
randolf7 - 20 May 2011 12:45
Visited for a beer a couple of weeks ago after a meal at Pizza Express opposite (I had good memories of this place from 10 years or so ago) and was pretty horrified (and embarrassed that I'd taken friends, new to Reigate, in there on recommendation).

The beer tasted alright to me, although the service was terrible and the interior was grim. Seems like a place for the little neddies to come and get drunk now - what a shame - this is one of those places that might really flourish given its location. Strange really as no other pub in Reigate is like this - even The Cage is not as great a hovel as The Market.

If you want a decent beer in Reigate, there are plenty of other choices - The Red Cross and The Bell (not the Blue Anchor, dear lord no) spring to mind, although I have not visited the latter for some time - the former being quite surprisingly decent.
ndf9876 - 20 May 2011 09:56
My god, are these pubs really allowed to keep going.
DO NOT LEAN ON THE BAR YOU WILL EITHER DROWN OR STICK.
THE SAME ROUND OF DRINKS DO NOT COST THE SAME, A POUND OR TWO DIFFERENT EVERY ROUND ?
STAFF TALKING NOT SERVING OR CLEARING GLASSES.( YOU MIGHT GET PAID TILL YOU FINISH, BUT CLEARING TABLES AND SERVING THE CUSTOMERS I THINK NEED TO BE DONE.)
THE BEER WAS ON THE TURN, THIS IS NOT A PLACE FOR A REAL DRINK.
GOOD PUB FOR THE KIDS THAT JUST GO OUT TO GET DRUNK.
WILL SERVE ANYONE. APART FROM GOOD HONEST WORKER. READ THE LIST OF DRESS CODE AS YOU GO IN, (PROSTITUTES WELCOME)
WILL NOT BE RETURNING.

servingwench - 20 May 2011 09:08
Sadly, it would seem that Market Taverns and their inept staff are to remain in situ; the 2+ rating (the lowest in the area) is far too high for this awful dump.
sussexfox - 13 May 2011 10:53
My comment of March 16 was accurate; Zizzi have pulled out of the frame.
tradervic - 5 Apr 2011 13:20
The Market (Reigate's biggest pub) quotes an 11,000 weekly turnover on its sales particulars. A couple of miles away in Redhill, that town's largest pub - The Sun (a well managed JDW) - is taking over 60,000 by using every ploy from early/late opening to frequent beer festivals.

A clear manifestation of The Market's very low management quality. If only Market Taverns (the owners) would just go quickly - and allow this fine site, in an affluent business town, to be developed by their numerous betters as soon as possible. Those that mock JDW should really treat The Market with scorn.
randolf7 - 30 Mar 2011 14:46
Why is this place rated so highly?
redrag - 29 Mar 2011 13:40
Still limping along as a going concern when I walked past the other day.

Is this place going to change hands?
kevmac - 29 Mar 2011 12:26
Saw another girl come out of a toilet cubicle downstairs in this pub this week - she never even thought of washing her hands!

A barmaid.......................

She served immediately, a rarity for this place.
tempest - 18 Mar 2011 21:48
The Zizzi deal has hit a problem; this place may well survive as a pub, without Market Taverns.
tradervic - 16 Mar 2011 10:34
Local paper confirms the Zizzi story, although lease not yet signed. A pub has been on the site 'for centuries' - but it took the poor management of Market Taverns/Jack Beech/Steve Welch to bring the best pub in the area (in terms of location, size and layout) to an end. Something which had been predicted (see -3 rating!) by many on here and elsewhere, for years. I hope Wetherspoons will have another look.
sussexfox - 11 Mar 2011 11:55
beech is just over 80

staff were not supervised

nick, ben and monica etc. - will always be tainted by this absolute foul mess


randolf7 - 2 Mar 2011 18:47
Since jack beech (market taverns) took over, this pub had been the worst in surrey - with awful staff who just want to talk to themselves. Few of them will put this place on their empty CV's when seeking employment. Thankfully, this dire pub closes in a month, permanently.
tempest - 2 Mar 2011 10:32
Knowing the place is closing down - the staff have got even worse! Hard to believe, I know.


tradervic - 1 Mar 2011 09:46
A Zizzi restaurant (same owners as Pizza Epress and Ask - both a few yards away) opening here soon.
randolf7 - 20 Feb 2011 09:30
Only had one beer on yesterday, a very average pint of Hogs Back TEA. But let's hope it doesn't turn into yet another restaurant. Reigate is crying out for a decent pub.
anotherpintplease - 10 Feb 2011 22:53
Wetherpoons had a good look at this awful - but well positioned pub. The staff are plain lazy, hygiene is vile and food/service are abysmal. It was only a matter of time before the business would fail - and it did. Soon to be a ZiZi restaurant. Goodbye to Nick & Ben; don't think either of you will work around here again.
randolf7 - 10 Feb 2011 22:16
Because its Reigate's biggest pub, it does well at weekends. The rest of the time, its empty with low quality staff and beer. Handy place to meet, before moving on.
beerlager - 25 Jan 2011 12:07
Awful place. Strong rumour about that Wetherspoons are to take over soon; anything would be better than the bored/texting Monica and the intellectually challenged Ben and Nick.
brewmason - 14 Jan 2011 00:02
VAT up three days early...desparate times for a dying pub; this place has nothing to offer. New menus are tried and last a few days. Ben has had another personalty bypass and Monica still sends texts intead of serving. Please leave Reigate (that includes you - JB).
tradervic - 3 Jan 2011 22:42
Yep - on the market, but NO interest. Good location and potential, but needs major refurbishment as well as new staff and management - Ben and his mates deserve to be unemployed, for sheer laziness and incompetence. Lowest BITE rating in East Surrey. Congratulations!
dolphoxe - 29 Nov 2010 13:36
Hooray. The Market is on the market. New management soon, we hope. It would be impossible for them to be worse than the current idiots.
randolf7 - 16 Sep 2010 10:21
Nothing really special. They don't seem over interested in looking after the Real Ale's.
martins2 - 7 Sep 2010 10:28
This pub is currently for sale by Fleurets (agents) for 175k with a quoted 11k weekly take!

Something doesn't add up...
wealdman - 7 Sep 2010 10:13
Vile place...staff all had personality bypasses. Hygiene and beer are awful. Health and Safety need to come in....we (Reigatians) don't - any more. Worst rated 'pub' in the borough - and that's saying something!
dolphoxe - 4 Sep 2010 18:55
John Beech (owner) should be ashamed of this pub and its awful staff and standards. Yet, he does nothing - except come in now and then smiling and shaking hands; when he's washing the latter, he might fix the taps in the gents!
sussexfox - 3 Sep 2010 12:38
In Market Hotel did Silly Sam
A Stately Pleasure Dome have Tea.
Where Alf the Sacred Barman brang
A Sandwich measureless to man
Filled with Egg and Brie.

It was fraddledaddledoodly
SillySam - 19 Aug 2010 10:56
A spit 'n' sawdust type of place with surly and disinterested bar staff and scruffy and intimidating regulars. Only good point is that it that it serves Harvey's Best, which is a lovely ale - although quality of condition is variable. Generally avoid.
4_ale - 19 Jul 2010 17:41
Getting a decent real ale here is always very hit & miss. Sometimes there is only the one on, some times there are a few on but the beer is undrinkable. Last night was a pleasant exception as I had a decent pint of Pilgrim Progress. What are the chances that this will continue?
SmartYin - 5 Jun 2010 08:54
Dire and awful - under all headings. The 'permanently bored' barmaid - Monica - has had a very successful personality bypass and this pub (managed by Matt & Ben (?) - who are both lazy and inept) quite rightly has the lowest rating in the area. Because of its location, size etc. - it also has the most potential; what a waste?
sussexfox - 30 May 2010 16:42
This pub really annoys me.

It has a fantastic prime location right in the middle of Reigate and frankly with the size of the building it really could be an excellent pub.

BUT it is a complete and utter tip. The staff couldn't care less, the food is aty best distinctly average, the beer is utter rubbish.

WHy the management let this pub wither and die is beyond me, they are sitting on a potential gold mine if the bothered to stick a really good manager in to the place.

Until that day happens I will continue to avoid it and take my custom to other much better Reigate pubs.

kevmac - 3 May 2010 13:40
my mum and dad ran this pub in the 1970s,Peter and June Bird. it was a cracking pub then.If anyones got any photos please put them on. Thanks
Cartermx - 20 Jan 2010 17:59
'Staff' totally disinterested; the worst pub venue in the area. The rare 3- rating is very apt.
randolf7 - 20 Jan 2010 14:46
Interesting...charlie
tradervic - 5 Dec 2009 23:28
So Market Taverns regularly visit here do they? The only reason that they would want this dump to continue is if money laundering was involved.


charlie_one_two_three - 5 Dec 2009 15:57
On Wednesday evening, I enquired about the Curry Evening which was advertised for said evenings. The barmaid looked at me blankly and uttered 'u wha?' She had no idea what I was talking about!

One if the best locations in East Surrey, but one of the worst pubs; the ratings confirm this. Most Regatians have voted with their feet; I wish Matt, Ben and Monica would follow them, quickly and asap.
tempest - 4 Dec 2009 15:35
dunno how this place keeps going. half of it (the upstairs) is mostly shut and the beer is terrible. it just seems to cater for a few loud regulars down under the TV. the main barmaid (polish, I think) seems so bored that she has become a full time texter. the governors don't seem to mind, that is, if there are any.
marieceleste - 11 Nov 2009 14:53
Quite simply the worst pub I have ever been to. An anomaly in Reigate, as it's generally full of wine bar/ bistro type pubs, so the existence of this place perplexes me. Ignorant staff, horrific food, the ambiance of a Giro cheque queue, avoid if you have an iq greater than your age. Great potential, as it's a lovely old building, just needs new management, new name, and new clientele.
markboni - 7 Nov 2009 10:02
Although it is hard to believe, the Market is owned by the same company that owns the fine Market Porter in London - and the Principlal of that company is John Beecham. JB visits his dire Reigate investment regularly (e.g. last week).

JB's modus operandi is to praise and encourage staff openly and, seemingly, to ignore their obvious shortcomings; his company is probably doing well in London. This doesn't help us Reigatians.

Standards are as low as they can get here - from hygiene to beer quality to staff calibre. Just two examples (from dozens) - the taps in the gents toilet have been broken for months. And just last evening when the place was virtually empty, a new customer had to seek out the lone barman outside having his fag break, ignoring everything.

The worst pub in East Surrey? Very likely.
tradervic - 29 Oct 2009 09:44
I see some of the Market's fans are trying to persuade you that this pub is not bad. Don't believe them - it is terrible. I can only assume that elfhelp and properpublover are actually bar staff or something similar.

Think of the dirtiest pub you can, selling the vilest beer imaginable, and with the most unpleasant locals you could ever meet. Go there instead, as it will be better than the Market.
mrgrumpy - 28 Oct 2009 19:19
The last poster understates this dreadful hovel - which is mainly caused by lazy/useless staff and the obvious absence of any management.
elfhelp - 28 Oct 2009 15:53
Still abdolutely irredeemably, incontrovertibly, mind-bogglingly dreadful. Someone had a bad acid trip, halucinated the worst pub they could imagine (they had a good imagination) and then apparently got someone to make it real. Like a vortex of scum in the middle of Reigate.
properpublover - 28 Oct 2009 12:09
Yesterday afternoon, there was a large private function in the upstairs bar; this is about 3,000 square feet and rarely open. Unfortuately, the staff/management simply could not cope.

There was no sign to say it was a private function and when we attempted to go upstairs, two of the 'private punters' made the point to us, graphically. I have never seen the Market staff move as fast - running up and down stairs (like headless chickens) to stock the upstairs bar. Obviously, the upstairs bar was both under-manned and under-stocked - begging the question, why? For a pre-booked function!

Downstairs was'nt much better with the lone Polish barmaid busily texting. Beer quality was awful as usual and if this is how your Christmas function is to be ran here, it might be worth having a chat with the Market management and not have them changing barrels and optics at the cost of an even lower service quality.
tradervic - 19 Oct 2009 12:38
Really bad beer, and a boring atmos during the week, full of geeks and slappers at the weekend. FORGET IT!!
greg1 - 23 Sep 2009 00:27
I spent my night in the market this friday, mainly upstairs. i had a really enjoyable night, the Dj was good (of coarse this isn't a club its a pub). i did struggle to get a beer at times but the bar was busy so sort of to be expected. The beer tasted fine. And when i left i had a good crack with the doorman.
I noticed that they are doing a salsa night on mondays and when i asked about it i was told that it is really good fun and is a professional team. My girlfriend and i will be attending.
Maybe you guys have had a bad experience in there but not given it a chance since, i cant understand some of the comments from the past but i cant see to much wrong with it now, it just needs a refurb. i dont see what all the fuss is about.
Ryan54 - 23 Aug 2009 13:24
Coming from Gatwick, we stopped at the Market - it stood out and looked well in the centre of Reigate. What a mistake?!

A bored unshaven barman served us flat beer which tasted awful. This chap seemed more interested in sharing his life views with the local foulmouthed chaps at the end of the bar.

Food was advertised - but the the reaction to our query was so lukewarm that we thought the food might be as well; there was nobody eating. Toilets were dreadful.

On our return home, we read about the pub on BITE - and can confirm that recent posts have been generous! The worst we've seen? Probably.
dolphoxe - 4 Aug 2009 09:14
I can see this place getting a -2 rating, its so bad. The c3000 sq.ft. upstairs is rarely used, the beer quality is awful and the hygiene non-existant. But, the fault lies in the 'management' - very low calibre and singularly lazy.

Run down, with no direction; if it was'nt for the prime Reigate location, few would enter this hideous hovel. When I do enter, often the bar is totally unmanned; the staff are outside chatting during their very frequent fag breaks.
brewmason - 23 Jul 2009 14:34
It is astonishing that the company who own this hell hole also run the fantastic Market Porter in London. The basic fabric of the pub is good, and it is in a fantastic position in the centre of town. Externally it looks welcoming as well.

As stated by many others, the beer is quite frankly a disgrace. Usually Harveys is on sale, but it tastes like no other Harveys you will have tried, and often takes a dozen pulls of the handpull to get a full pint. The Bombardier is worse. The pub is often full of unpleasant young local drunks with loud voices and an extremely limited vocabulary (although I wager that there are not many profanities they do not know).

The Reigate/Redhill/Horley/Sutton area is crying out for a great pub. Market Taverns, hide your head in shame as this pub is a travesty.
thepubvisitor - 14 Jul 2009 20:40
Someone must love this evil little dump as it has a remarkably high rating (3.5 at the moment). The upstsairs bar is never open, and the man bar is usually full of pissed up oiks, with a one or two unsuspecting punters sitting in the raised areas by the door gaping open mouthed at the detritus hogging the bar area. Never have a visited such an unpleasant pub where just a bit of love and attention could turn it around. As mentioned by many others, the beer is disgusting. This pub is an absolute toilet and a disgrace.
anotherpintplease - 12 Jul 2009 22:32
Someone must love this evil little dump as it has a remarkably high rating (3.5 at the moment). The upstsairs bar is never open, and the man bar is usually full of pissed up oiks, with a one or two unsuspecting punters sitting in the raised areas by the door gaping open mouthed at the detritus hogging the bar area. Never have a visited such an unpleasant pub where just a bit of love and attention could turn it around. As mentioned by many others, the beer is disgusting. This pub is an absolute toilet and a disgrace.
anotherpintplease - 12 Jul 2009 22:32
Simply awful! Jack Beecham, the wealthy owner of Market Taverns has lost interest (or faculties?).

Under every heading, this place is very low. Even the gigling/weekend bouncers (why ARE they needed?), are so bored that they take the piss out of middle aged punters - like me - by chirping 'we won't need to see your ID then!'

Jack, OK the Market Porter is great - but the Hotel has the lowest rating in East Surrey. Please go and bring your cheap staff with you m8.
blackgander - 12 Jul 2009 19:24
This excuse for a pub is now the subject of more negative comment in the forums! A 3.5 rating is far too generous. Staff and beer are disgusting.
croydonpeer - 20 Jun 2009 10:31
Oh dear, still a sea of negativity! Can anyone save The Market?
willn - 17 Jun 2009 18:38
This is one of the grimmest pubs you will ever have the misfortune to visit. I think properpublover must have visited it on a good night. The beer is disgusting - I am sure it is recycled from the gents.
mrgrumpy - 15 Jun 2009 23:20
Absolutely and unreservedly dreadful. Dreadful beer, dreadful atmosphere, dreadful clientele. It reminded me of George Orwell's description of a bad pub that he returned to two decades after leaving the village in 'Coming Up For Air'. The Market Tavern is as depressing as that book.
properpublover - 15 Jun 2009 21:55
A -4 rating for this place tells the story, as well as the previous four 2009 posts. With a prime location, the pub is simpy awful - making its living at weekends only. Staff and management are poor and a refurb well overdue. Beer is bad, as mentioned before - and as for hygeine, its almost non-existant.
brewmason - 2 Jun 2009 10:45
Nice old building, but that's about it on the plus side. The Bombardier had more than a hint of pipe cleaner about it (not an isolated incident if the last review is anything to go by). Apart from a bored barman, there was nobody else about despite it being late afternoon. Overall, needs to try harder...
rpadam - 11 May 2009 23:58
In the years I have occasionally visited the pub I've seen it rise and fall in its levels of mediocrity and general awfulness. For some reason I decided on a monday night to try it again after an absence of a few years and found it to have sunk to new depths.

The beer had to be taken back as it tasted of pipe cleaner, the bar staff were not impressed and seemed not to believe me, the next beer was beer tasting but pretty awful. There seemed to be a birthday party going on which may have explained the food scattered across the floor and general mess of the place, as with many other comments previously, the upper floor was not in use for some reason. I drank half my beer and left pretty quickly.

I have never been a particular fan of this pub after being threatened (to have certain bodily matter kicked out of me) by one of the bouncers some years ago but I have repeatedly given the place another chance. This was the last time, I cannot think of a single reason why anyone should visit this pub which given its location and attractiveness of the building is very sad indeed.
Schooner - 18 Apr 2009 21:59
The manager (aka 'two degrees') is now a surly/lowly barman; one of the best located pubs in East Surrey continues to decline because of low standards and a lack of investment.

Even the taps and soap dispensers (in the toilets) remain broken - after a cheap refurb, late last year.

Market Taverns have seen the future...

Bad mangement + cheap staff + no investment = a fast exit, to cut loses.

Goodbye and good..............
mandraker - 23 Feb 2009 17:39
should be renamed the Meat Market at the weekends, bad over priced beer the rest of the week.
bedbob - 27 Jan 2009 15:54
A bloody mary with no vodka,more like bloody awfull.
Poss no rum for that do either Biker.
New name suggestion "The Doo Doo`s Inn" ?
Beersupper - 31 Dec 2008 16:18
Our 'Christmas Office Do' was here (from Esure) - they had no house vodka....at Christmas !! All had to have Smirnoff at twice the price.... Previous/recent posts appear to be accurate.
simwilliams - 27 Dec 2008 15:46
Our 'Christmas Office Do' was here (from Esure) - they had no house vodka....at Christmas !! All had to have Smirnoff at twice the price.... Previous/recent posts appear to be accurate.
simwilliams - 27 Dec 2008 15:46
It is surprising to see the Market so busy - but then its Christmas, the peak period for the trade. The management remains very poor; I predict major changes there in the deadly months of Jan/Feb and the long overdue refurb, should Market Taverns be able to pay for it; this small private company has the uncaring/low budget/short sighted modus operandi of both Punch and Enterprise.
mandraker - 14 Dec 2008 12:42
Doing well here. Just wish the manager had the manners to shave.
simwilliams - 13 Dec 2008 18:56
The Market was heaving last night in both bars, with plenty of staff on.
lostparker - 13 Dec 2008 10:57
Lostparker it must have still been empty then !!!
ThePilgrim - 11 Dec 2008 12:14
they were showing the footy (liverpool) in the bar upstairs last night
lostparker - 10 Dec 2008 13:04
It looks very bad for this central, large and well laid out pub. The management is poor and the future is bleak. When it does get busy, say after work on a Friday night, they have one person serving ! The upstairs bar is now just a rarely utilised function room (over 3,000 sq. ft. of it, in the town's prime location). The pub's BITE rating is one of the lowest in the area. Sad.
leftfield - 8 Dec 2008 14:14
The upstairs bar closed on a Saturday night in December ?!

How worse can it get ?
simwilliams - 8 Dec 2008 13:38
This place continues to die from lack of interest and bad management. On Saturday night, the massive upstairs bar was closed, as it is during the week. What a waste !
mapwizard - 8 Dec 2008 13:19
In The Market now ! That clown (markethotel2) has been fired; the place is already running much better....alleluia or aleminium, or whatever.
paladian - 29 Nov 2008 21:07
market..don't understand your first question. To the second - I think I type for all in saying 'I hope you're not !'

One hardworking Polish barman on after work yesterday; he couldn't cope. Have Market Taverns been on to you, market, about your less than bright/disparaging comments about them and their flagship ? They have been made aware.

no seriously - ha ha ha ha; the mantra of 'two degrees'..........
mapwizard - 29 Nov 2008 12:17
have you guys actually reas this? where does it say im the manager?
markethotel2 - 28 Nov 2008 09:07
markethotel2 you are probably not a bad bloke but you come across on here as a bit of a pratt.Instead of fighting your cause on here get the cleaning gear out and get to work.
Looking at comments on here from people who know pubs i would not go near here, not even to use the loo`s.
Beersupper - 27 Nov 2008 20:51
Yes. PLEASE go.

If you are the manager - you are not good enough for a great pub with potential. The potential that YOU can never bring.

All of today's banter has been sent to Market Taverns ....by email.
frosjadson - 27 Nov 2008 20:10
no seriously...backtracking don't work m8; easy to say 'I don't work there' - after telling us otherwise. I waited - at 6pm - for a pint; the very pleasant and bright Polish lady took 5 mins. GO
mapwizard - 27 Nov 2008 19:53
no seriously - ha ha ha ha ha ha ha
markethotel2 - 27 Nov 2008 19:36
He bloody larious - I don't even work in the place!! Just a customer - crack on guys
markethotel2 - 27 Nov 2008 16:56
Market manager says pubs should be grimey ?! Is this guy for real ? Food is served in this pub - but I think I'll give the place a miss when next in Reigate.
mapwizard - 27 Nov 2008 16:20
Sim. Do you think al is reading this ?
frosjadson - 27 Nov 2008 15:00
Perhaps, there'll be new management again in The Market when Market Taverns read 'two degrees' comments; he says the pub is grimey, understaffed, customers are sad, lied about toilet refurbishment time and moaned that there is no investment. None of this is 'two degrees' fault as - 'we do a great job' and are busy at weekends. Any pub in this location would be busy at weekends; don't boast about that. It is more significant that the pub's BITE rating is similar to that of The Angel, Woodhatch. How worse can it get ?
simwilliams - 27 Nov 2008 14:50
Javi thank you sooooooo much! The owners of the chain do not give us enough allowance on hours to employ more people in the week - although we do not need it mon, tues, weds nights. We can't just 'decide' to refurb, we need the say so and money!!!! I can't thank you enough. i think we do a great job for what it is @ the mo - enough people come at the weekend, so we can't be that bad.
Anyway, a traditional pub should be slightly grimey etc, thats what makes it a pub!!!
Javi point yourself out next time and i'll buy you a beer!!
markethotel2 - 27 Nov 2008 14:14
I think there are a couple of valid points, but i would say that not everything is down to management but a lot is to do with the people who actual own the chain of pubs and their reluctance to pump some money into the place. That is the only way things would change. I think the staff do a great job under the circumstances and the market is what it is for the time being, very busy Friday & Saturday night whilst being quiet during the week (like every other pub in Reigate) although takes far more money than them. If it was that bad no one would go there.

P.S. Mandraker - please change your user name to James Blunt because that is what you are, a big one at that to.
Javi808 - 27 Nov 2008 13:40
classic i love it - al u reading this????!
markethotel2 - 27 Nov 2008 13:33
That exchange of posts this morning (between mark. and mand.) was relevant, bearing in mind the almost 100% negativity of posts about The Market on this site. We can all now see why this is !

If the inarticulate mark. (with the two degrees) forms part of The Market's management, is it no wonder why post after post have been complaining about this awful pub. Mark. seems simply unable to have a reasoned discussion, a well being unable to run a pub.
leftfield - 27 Nov 2008 13:15
HA HA HA HA - that's where you are incorrect my moaning friend - I actually have 2 degrees....

may i suggest you stay @ home more??

thanks
markethotel2 - 27 Nov 2008 12:38
I never said I loved Wetherspoons - but even The Sun is well managed; it has roughly the same floor space as The Market and takes c50k a week - in a much less affluent town.

On the matter of Reigate pubs, you mention the smaller Bulls Head. Since the new manager introduced a two meals for 5 deal, that pub's turnover has trebled - and the deal has been copied by several other local pubs. The BH management is enterprising - unlike that of The Market.

Finally, I don't hate The Market...but as a Reigatian am sad that the town's biggest pub has been ruined by bad management; you seem to be one of the 'team' - and the tone/content of your post clearly shows its very low calibre.
mandraker - 27 Nov 2008 12:15
mandraker - if you hate it that much I suggest you dont bother coming in.

Have you been to the bell, bulls head, red cross on monday, tuesday, wednesday night? I suggest you do, as they are also DEAD.

Feel free to volunteer to work upstairs on these nights though if you like, you could always clean the windows maybe? As you won't be serving anyone.

If you love the wetherspoons so much, I suggest you go to the sun in redhill. You can stick to the floor and everything in there..................

Kareoke IN THE MARKET tonight = 2.50 pints!!!

markethotel2 - 27 Nov 2008 11:41
You admit that there's not enough staff on a Saturday night and that the upstairs bar is not busy enough to open on four nights during the week. Is this not a clear manifestation of bad management ? Often, between 5 and 6 on a Friday night (a peak period), there is one person serving.

Entertainment is the key to increasing the upstairs usage; more than 50% of the pub's floor space is only used less than 25% of the time. Could you imagine a Wetherspoon allowing this ?

Apart from a below par management, the place has an apathetic staff - and to say that the toilets were refurbished in three days is simply untrue; the posts here on that subject are accurate.
mandraker - 27 Nov 2008 10:22
sorry i meant isnt busy enough not big
markethotel2 - 26 Nov 2008 17:41
Do you know what - you lot are so sad. The management has now been changed, and I'm so sorry, but could you do our job on a packed saturday night???!! When there isnt enough of you on, and you people like you shouting obscenities at you, because you can't serve quick enough - I DOUBT it very much!

As for the toilet refurbishment, it took 3 days, not weeks.

The upstairs bar is only open on thursday, friday and sat nights, as it isn't big enough.

markethotel2 - 26 Nov 2008 17:40
This place has a "Smart Dress Policy" after 8pm! It's a PUB in REIGATE, for pete's sake!


willn - 24 Oct 2008 13:45
15 posts in 30 months. Only one positive. Why is this place so bad ?
mapwizard - 11 Oct 2008 13:58
Yes paladian. The toilet organisation is a farce. As are most things with this place.

Unfortunately, I hear Wetherspoons will go elsewhere.

The Market may therefore survive despite its awful management and service (if it keeps its costs as low as they obviously are!). Basically now a Sky pub, it recently took them nearly three weeks to get even that fixed.
leftfield - 8 Oct 2008 15:27
Toilets; see my last post. Last evening, there was a sign on the gents (previously unisex) advising ladies to use the upstairs toliet, as the downstairs ladies is now being refurbished. My advice taken ? No, the stairs were roped off as usual with no lights in the unused/upstairs bar. Brain power - none in the Market !


paladian - 8 Oct 2008 15:10
The ladies and gents toilets are being updated (not before time). But seemingly, they can only do one at a time (three weeks now!) - and the gents is now unisex. So today, when my friend's girlfriend walked into the only toilet, she was greeted by three men urinating. Just shows the low quality/brain power of management - bearing in mind that facilities exist in the (virtually unused) upstairs bar.
paladian - 25 Sep 2008 23:06
Wetherspoons in Reigate! YES, there is a god.
frosjadson - 9 Sep 2008 14:42
Great news about Wetherspoons coming to Reigate. I heard it from a brewery rep. It will happen by the end of the year, he says.
simwilliams - 2 Sep 2008 16:00
Wetherspoons are looking at the vacant Reigate Tailors premises on the High Street; their arrival would probably put the Market Hotel out of business - what little it has. It would also shake up/kill a lot of other 'barely ticking over' outlets.
leftfield - 2 Sep 2008 15:44
Comments below are accurate, particularly Adrian S - 'boring, souless place that fails to invite'. A 'small family run business' describes the owners who obviously have little (or no) interest. How then could their staff ?
paladian - 28 Jun 2008 10:36
Ideal central location, on a corner. Large and well designed on two floors. But, what a disapointment ! Management and staff simply have NO interest and are, just about, polite. Except on weekend evenings, the place is virtually empty, as, one visit is enough. Sad, because the potential for this c7000 square foot pub is enormous - shoppers have to pass it; handy for locals (on bus routes); historic town, on A25 just off M25; huge passing trade; affluent area; little real competition; near only supermarket; numerous colleges and high calibre businesses; biggest town pub, by far; etc. What a waste.
frosjadson - 28 May 2008 12:44
Reigate's largest and under-performing pub. Upstairs rarely open and constant changes in highly indifferent staff - who talk loudly between themselves and to a small band of regulars who sit at the bar,near the TV. Toilets are terrible - and there seems to be no management whatsoever. The ROE (return on equity) ratios have to be totally unacceptable - but does anyone care ? Compare this place to The Sun in Redhill (o k - different type of pub and location, but same size) and you'll see what good management,skills,interest,value,hygene - can do ! Wetherspoons would have The Market thriving - and its sleepy staff put out to grass.
simwilliams - 12 Apr 2008 12:32
If you like malnourished scum, tacky light shows and music for twelve year olds, and you can't be bothered to go to Liquid, then go upstairs on a Saturday night. If you like alcoholics and mutton dressed as lamb (not mutually exclusive), then go downstairs on a Saturday night. The choice, as always, is yours.
finknottle - 14 Feb 2008 01:28
Boring, souless place that fails to invite. Beers are ok but nothing special on the pumps.
Adrian_S - 3 Feb 2008 19:28
Unfriendly manager and staff. Table was soaked with liquids. When I asked a member of staff to wipe it down, manager barred me. Horrible place, would'nt recommend it to anyone.
Horleyperson - 24 Dec 2007 00:33
Five out of maybe ten visits....... Nearly poisoned with beer line cleaner still in the pipes.... Avoid the ale!!!!!
Dirty Glasses!!!! Drink bottles!!! (If you really have to go there!
Councilworker - 19 Dec 2007 14:29
Found the doorstaff to be really helpful and not at all intimidating. Music was fantastic,best light show for a pub in surrey. The barstaff working like mad but still laughing and joking. Talked to the manager about having a work party here, he was very helpful even though he couldn't let us have the upstairs to ourselves on a weekend night. Shooters a bit pricey but not nearly as bad as that bloody tickled place.
chipsteadgirl - 27 Jun 2007 02:22
The boss is a bit of a "misog" I left my paper on the bar the other lunchtime and he moved it in case any of "the staff stopped to read it" They do have Kronnenbourg Blanc though even if it tastes a bit watery
scooterroy - 14 Mar 2007 19:06
I visited the Market last Saturday night.The atmosphere was good although abit too crowded to move! But this must be because people like to go there.
candybabe - 6 Feb 2007 12:02
Mixed reviews for the Market so far, and I'm not surprised. As ever, enjoyment of a pub depends largely on what one seeks to get out of it, but on the face of it the Market should be scoring highly with both the young trendy pre-club bar-goer and the older traditional pub and ale fan. But somehow it misses on both levels; a jack of all trades but master of none. Regarding its beer, I find it even more frustrating than Redhill's Garibaldi - probably the most consistently good selection of ales in town, yet bizarrely they are nearly always served poorly, resembling some sort of pipe-cleaning agent. I agree that WJ King should think twice about allowing their offerings to be sold here. The bar staff are ignorant of basic cellarmanship skills and look vacantly at you when you dare to even ask for a top-up. May I suggest new pipes, as I'm sure that the beer is leaving the casks okay but is tainted en route!
On the hip side of things, it's sort of lost out to the over-blown dubious "charm" of the Tickled Ivory bar down the road, and whilst it does still attract a healthy crowd of youngsters at weekends, they don't seem to stay long. The music is a bit dodgy and the DJs they've had there are truly dire. Although the ale problem won't trouble many young folk, I still don't see them selling many "Slippery Nipple" cocktails either!
It enjoys a comfortably mixed bunch of punters, and is a nice enough place, but it just doesn't seem to reach its potential and that is a crying shame.
TWG - 10 Oct 2006 16:09
Visit on a Saturday night and you may be lucky enough to meet some of the Reigatian football club members quenching their thurst after exerting their finely honed bodies on the pitches that afternoon.

All players tend to be very funnt, witty and generally very attractive to women.

If you are on a hen do, or are just on a girly night out, stop into the Market Hotel, Reigate and treat yourself to a bit of quality male company.

Enchante ladies.
anonymous - 24 May 2006 12:38
Went for a steak in here this afternoon, just got home and was extremely violently sick. Never again
anonymous - 6 Mar 2006 16:06
They've got two Bill King beers at the moment but if I were Bill King I'd pull them from this pub. Beer in poor nick and the barman clearly had no idea what he was doing. As others have said the pub needs a sort out.
nickdavies - 30 Jan 2006 13:37
good they have got Magners! in as far as I know the only town centre pub in Reigate to sell it (Sue & Woody are chuffed anyway) In there last night and a really good atmosphere (maybe it was a one off)DJ playing top sounds and a load of lesbians dancing about at the top bit. Bad for crying out loud let people in that are wearing trainers, you can get in with steel toe capped boots and kick the crap out of someone but not with a pair of Reeboks WHY? gone up but only just to a 6
scooterroy - 25 Sep 2005 09:50
Seems like a bit of a sports pub. You'd think this pub would be too strict to be enjoyable but we managed to have an interesting conversation
Will2 - 8 Apr 2005 20:50
Dont be too alarmed by the notices outside, its possible to get in even if your not too smartly dressed. They probably do get strict after about 8pm it seems
aleman - 8 Apr 2005 11:13
I agree with the last couple of comments, the beer (Kronnenbourg) is vinegary and flat, I drink bottled beer when I frequent the establishment, expensive though. Staff, it has to be said aren't all that friendly but they are flat out at weekends. Shame because it used to be a really good pub When Syd and Jenny then Derek and Gwen had it back in the mid eighties. On the plus side it does have a late licence at weekends get there before 10.15 though or Big Bad Bob won't let you in!
anonymous - 20 Feb 2005 10:04
Big pub on two floors spoilt by astounding lack-lustre and care. Huge potential to be the best pub for miles but falls miles short of the mark due only to lack of imagination. Possibly the most un-delicious beer in Reigate!
goosegog - 7 Jan 2005 16:39
Very bad experience here - the beer in the upstairs bar was awful (I mean really awful) and I was told when asking for a replacement that I was making it up and there would be no compromise in any replacement - rude staff and less than fantastic beer not my idea of a great pub :-(
russella0 - 17 Jul 2004 14:31
Thankfully not run by a ghastly generic pub chain, although I am sad to say quality of beer (and staff) varies here. Now has some interesting guest ales but at 2.50 it's less than value. Good mixed custom but could try harder, as Reigate lacks any exceptional pubs.
Tom - 29 Mar 2004 16:07
Nice
Clive Jennings - 30 Nov 2002 17:02

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