The Bell Inn, Romney Marsh

The Bell is a lovely pub in a lovely setting. We arrived for dinner and the starters were lovely. For my main I ordered a medium steak. The food looked good and I ate some of the trimmings before trying the steak. Unfortunately this was not medium but very, very well done and dry. The waitress sent the manager over when we explained that the steak was over cooked. The manager did offer another steak cooked for me but as I was part way through my meal and preferring not to send food back in places i don't know well I asked to have a reduction in the price instead. When we came to pay, an unitemised bill appeared. We questioned how this was made up and what the discount for the overcooked steak had been and were told �1 had been taken off (the steak costing �11). When questioned, the manager stated "we get a lot of people trying this on" and was particularly rude to us which we felt was embarrassing and unnecessary. The setting, drinks and staff were all great � it�s just a shame this experience let the place down for us.

27 Jul 2008 21:43