The Fenwick Arms, Claughton

My wife and i have eaten here on three occasions, once with a friend from a local radio station and enjoyed the food. Unfortunately on our last visit with my brother and his wife from wales the experience was somewhat different. After a drive of 45 minutes from Blackpool we arrived 5 mins early and ordered a drink, after about an hour our order was eventually taken by Elaine. After another extended wait we were shown to our table and eventualy our food arrived(now turned 9.00pm, we arrived at 7.30)The food was not up to normal standards and the service was poor, We were told that the delay was because one member of the party had ordered chicken, I run a hotel and know how long a chicken breast takes to cook(not an hour)This was the only excuse offered. My wife sent a letter which was not acknowledged. Brian you need to try harder

28 Jul 2008 00:15