The Regent, Balham

i think i am still shaking from how angry i was yesterday.
some friends and i went there for a roast and to watch the tennis.
ordered the beef and when it came out after 40 mins, i couldnt chew the meat which had clearly been cooked on saturday then re-heated. the veg was under-cooked and hard and the 'frozen roast potatoes' had just been deep fried.
i gave up after two mouthfulls and said could i swap it for the chicken.......
when that came out, the chicken was ok although that had been cooked in a fryer but the potatoes were still frozen in the middle.
took it back again and the manager took it out my hands, said that that was the second time i had compalined and that he was going to give me a refund and no more food!!!
his attitude was disgusting, no apology or anything - i am never stepping foot in the place again.
we had been to watch football before and it was ok for drink and sports but the food is over-priced crap i wouldnt give to a dog.

6 Jul 2009 11:47