The Holly Bush, Hampstead

Major disappointment. Unapologetically disorganised and snide service in both the upstairs dining room and behind the bar. Booked a table for six for a family meal but didn't get further than the dining room threshold - snooty waitress Sophie gave bungled excuses as to why our table was unavailable (no booking on list, table already taken by a family of the same name, table not yet ready) which did little to hide the fact she was keen to get rid of us and save herself the bother of another cover when a party of 22 was on its way. We were offered a table downstairs but chose to go elsewhere.

26 Oct 2008 13:03