The Queens Head, Downe

Total disappointment!
Booked a table for 8 people for bank holiday dinner, with us all looking forward to it. Upon arriving, ordered some drinks (as we were early), which we found to be very over priced (so much so that we actually questioned the waitress thinking a mistake had been made). We sat at the table on time so no problem with that.
We waited at the table for approx 25minutes waiting to be served - in the mean time the people sitting on the table next to us decided to up and leave after waiting over an hour for the order and still not receiving it. We decided to go to the counter and order our food.
After a further 45 minutes wait, the food finally arrived. GREATLY over priced. ''Chicken Burger'' was a few slices of cold chicken in a bun that looked like leftovers from a roast dinner - NOT a chicken burger, and definitely not worth �9!!
Finally, upon us paying for the bill a 'steak meal' which we did not order was added - when we questioned it, there was slight attitude towards removing it from our bill, with the waitress saying it was ours, even though it was clearly not at our table nor had we asked for it.
Having read all the good reviews, we were looking forward to our meal but were very disappointed! Very over priced, poor quality, poor service, overall complete waste of time and money. Will not be going back!!

31 May 2010 17:22