Hogsmill Tavern, Worcester Park

Disappointed in the service. I agreed to wait an hour for a table for two. But once there, the waiter ignored our presence - so unable to order a starter. Went straight for Carvery, but the roast potoes had run out. Polish speaking server got some fresh roasted potatoes, whilst plates left under infra-red heaters. Once hot, the overall meal was good - but still no sign of the waiter designated to oversee his patrons. So left, leaving the basic amount required.

Do not recommend this establishment to anyone....

13 Dec 2009 13:49

Rubbing House, Epsom Downs

Location is good. Staff mainly from Australia and S.Africa. Visited recently on 3rd December.
Waited very quickly, but starters took a bottle of wine between 3 persons before showing up. Main food not hot and asked for the meal to be reheated. Noticed other patrons weren't happy with their meal heat. Waiter apologised and returned a hot meal.

It is becoming obvious that Pub/Restaurants of this statue, are more and more using Brake Brother foods, and the 'so called chef' only has to reheat the prepared meal and lay the food out to look good. As everthing is geared to supply, no courtesy is promoted in the presentation of the meal. The most annoying feature is presenting a HOT meal with HOT vegetables.

Sorry, but I'd rather go to the extra expense of having a meal freshly cooked, rather than some promoted item that came out of 'Iceland'.

13 Dec 2009 13:32

Hogsmill Tavern, Worcester Park

Unfortunately the Hogsmill has become a Toby Carvery. Visited the other Monday lunchtime and soon became disappointed. The Garlic Button Mushroom starter was obviously microwaved as it was a mushy sauce, and contained no real flavour. A typical Brakes Food starter. The carvery meat was very dry and the Servers weren't interested in providing any small tasty bits. The roast potatoes were again pre-heated and dry. The gravy was salty - another Brakes Food problem. Lost interest in the food and the service. Lets hope they improve as their local flyer advertises some good evening menus. But it is obviously provided by Brakes Food and just re-heated as required. No real presentation. But at �7.50 per evening, it will please some people. Have lodged a comment on the Toby website. But will try again as it has just opened and may be suffering from teething problems. The Carvery servers speak little English.

16 Jan 2009 08:45