The Waggon and Horses, Elstree

From the Landlords of the Waggon and Horses,
Darren and I are very disapointed to hear that your experience at our pub didnt reach your expectation.We are very proud to be a part of this pubs history and alway strive to give each and every customer our best service.
Our 2 for 10 pounds deal has been very popular with hundreds of satisfied customers ordering from it each week. If you would like to return as our guests or discuss your visit you can contact us by phone or via our website.
The waggon and horses is a very important part of local history and this is the reason we chose to run it.our refurbishment programme is ongoing and any work carried out is always completed without disruption to our customers and in a way that is sensitive to the age and character of the the building.The ladies washroom has been one of many refurbishment projects and should be completed by the end of this month.
We have discussed your feedback with our trusted team of staff.
We assure you that your experience is not a typical one for our pub and would like to extend our sincerest appologies to you and your guest. Darren and Rob.

12 Aug 2009 12:18