The Malt And Hops, Southbourne

I would like to say I totally agree with beachboy. I have seen elderly people viciously thrown out by the so called manageress....whilst abuse was hurled at these customers. The reason? Their food was still frozen and they dared to complain. I am sure there must be a case somewhere for physical and maybe verbal abuse. If you dare to take it up with head office...you get barred. Yes it seems that the Orchid Group (they own this pub) have alot to learn about the leisure industry.

4 Aug 2007 14:39