BITE user profile - theinsidescoop
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Have visited this pub throughout many of its different incarnations over the years, and whilst currently the food, service and atmosphere is at its best, the overall place is not run well.
The coffee's taste as if the machine has not been cleaned properly in about a year (to which I was informed... it hasn't). The manager is never to be seen, just two very strong supporting managers. Their system works, table service is well implemented, the staff are curteous and effecient (when they're not hiding in a corner chatting), and the menu is delightful.
In desperate need of some new equipment - never mind the money spent on the refurb if you can't make good on the product.
14 Sep 2010 00:17
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theinsidescoop has been registered on this site since 14th September 2010
The Bottle of Sack, Sutton Coldfield
The Bottle of Sack is losing its touch... gone are the nights where it was 10 rows deep at the bar... last thursday I was one of maybe 100 people in... I remember when I was in Sixth Form Thursday nights meant the Bottle before O'Neills and it was rammed... Not anymore...
The standards have picked back up in the last 6 months or so... the new gaffer is great... its just a shame about the custom... Its gonna take a lot to turn it around... Sack the DJ, give the place a good refurb - the carpets are disgusting, and turn it back into a great place to go for a good meal and a nice quiet drink - apart Fridays and Saturdays - theme nights work occasionally.
14 Sep 2010 00:22