The Dysart, Petersham

Subsequent to my comment about my camera below, I wanted to add that I had raised my concern over the missing camera with the manager who took days to get back to me.

The whole process of enquiring into the whereabouts of the camera probably stretched over about 10days in total.. and each time I was fobbed off by different menbers of staff.

The manager finally got back to me (a hard man to pin down) or should that be I finally located him, & confirmed that the camera was not handed in (we were the last to leave by at least 30minutes!) and that he was very sorry but there's absolurely nothing he could do about it as he totally trusts his bar staff!..
Most of which are in their early twenties and English not being their first language!

So very disappoiting exerience all round..

Again, it's a B&B so very surprised at this customer service.

15 Apr 2009 21:01

The Dysart, Petersham

The Dysart is located on the outskirts of Richmond in the beautiful village of Petersham. A group of us went on valentines night 2009 and had an overpriced meal which was nothing particularly special, if not a tad disappointing. The pub is beautifully bdecorated with distressed wood throughout. We were the last ones to leave, & the kitchen staff were getting a little bit agitated & loitered around the bar, but they were overall very accomodating, and very eager to please.
Besides the food, my only real complaint was that we left our expensive digital camera on our table, & we haven't seen it since! Which is a bit worrying as the Dysart doubles up as a B&B!

15 Apr 2009 20:36