The Bugle Inn, Brading

We decided to go to the Bugle Inn last week as they had an indoor and out door play area for my young grand daughter as advised we made a booking.
On arrival the staff didn't seem interested and were chatting amongst themselves, eventually when we did find someone but he couldn,t find our booking.
We ordered and were told that the meal would take about 60 minutes as they were busy. We decided to stay as our grandaughter was enjoying herself in the soft play area. We ordered wine but they didn't have our first two choices and we were told that there wasn't a goodie bag as promosed in their advertisement to go with the childs meal.
After waiting for an hour and twenty minutes I enquired how much longer our meal was going to take and was told that they had had a power failure and our order had not gone through and if it was to be re ordered it would take another 60 minutes to arrive. needless to say we didn't stay and asked for our money back which took some time as the staff were unable to do basic maths and take �17 the cost of the wine off �72.
The staff were un helpful and really didn't care that we had waited so long I would never go there again or recommend this place to anyone.

23 Aug 2011 09:07