The Windmill, Mayfair

27 Jan 2012 00:46

The Windmill, Mayfair

My switch card went 'missing' from the card 'safe'.

Started a tab. As the night progressed I forgot and woke up with the key. Rang first thing the next morning was told it wasn't a problem, just bring the tab key in later.

Arrived at the pub, and the card was not in the card 'safe' that it was put in. Manager said that he had the only master key but couldn't explain where my card was or how it came to be missing.

Was told they would call when they found the card....still waiting.

Somehow however they magically managed to still charge me for the night and extract funds from my account WITHOUT MY PERMISSION despite apparently not finding my card!

NOT impressed AT ALL!

Still debating whether this should be a police matter or not.

Either way massive hassle, massive stress, had to cancel card and get a new one delivered (5 working days).

Will not be returning.

27 Jan 2012 00:01