The Black Horse, Kidlington

I HAVE EATEN IN THIS PUB THREE TIMES AND EVERY TIME THERE HAS BEEN A PROBLEM WITH THE FOOD AND SERVICE.I GAVE IT ONE MORE CHANCE, AS ALWAYS THE FOOD WAS TERRIBLE, BUT THIS TIME SOMEBODY TOOK NOTICE AND SHOWED WILLINGNESS TO HELP SOLVE THE PROBLEM. I UNDERSTAND THE MEALS ARE VERY GOOD VALUE FOR MONEY, BUT CUSTOMER CARE AND SERVICE COSTS NOTHING. I WOULD LIKE TO THANK THE BAR TENDER THAT HELPED ME WITH THE DOOR ON ENTRANCE AND EXIT BUT OVER ALL VERY DISSAPPOINTED AGAIN.

30 Sep 2005 01:03