The Castle Hotel, Hope Valley

Hi. I did not enjoy my visit to this pub at all. We received the worst customer service we have ever experienced and the manager was shockingly rude. When asked if she valued our custom she replied, �Well I�ve taken 10 grand already today� and shrugged her shoulders. The food was ok but obviously mass produced. The staff were not particularly helpful and seemed to think they were being 'particularly accommodating' when they deviated from the printed menu and allowed a customer to have potatoes instead of chips. (After lots of huffing and puffing) Wow!! Very accommodating!!!! I would not recommend this establishment.

19 Jun 2005 10:55