Tamar Hotel, Crownhill

When requesting a "top-up" for the cask ale I had purchased (Skinners), I was met with resistance , reticence and even ridicule.

I had paid for a pint of liquid ale, not part froth.

Later, when trying to obtain a further 1/2pt of the same ale the staff refused to serve me, and a person that I believe to be the manager, was called for and fulfilled my request. (He seemed slightly bemused)

As a pensioner on a fixed shrinking income, who enjoys an occasional real ale, I will not accept the care less service from staff who are unaware that a pint glass has to be full of liquid.
(Just like a pint of milk).

Please let me know why the staff at the Tamar Hotel, Crownhill are resistant to a request for what I have paid for.
(sorry about the preposition at the end of the sentence)

I have lived in this locality for all of my 74 yrs, but have become disappointed with less service for more money., especially in the "Tamar".

ps. Your Menu is great.

17 Jun 2011 19:56