The Lord Moon Of The Mall, Whitehall

The place is my and my wives favorite local pub/bar. We have decided to have a nice supper there a couple days ago, as we love the place and the ambience and the people.
Our last few experiences are not that great though. We have experienced some impoliteness and discourtesy from the member of staff, a waitress/barmaid with dark, medium length hair(Sabine?) Our food arrived late, we have never waited that long and the place did not look busy at all. I made my way to the bar and tried to make a small complaint that it was cold as well, she was at the bar chatting away to a bartender with glasses on (who was very slow with our drinks and made a mistake as well), I have not been noticed for 10 minutes, and there was no one else at the bar!! When she noticed me getting impatiend I could swear she mumbled a swearing word under her breath.
They looked more interested in each other rather then in serving customers.

My wife decided to leave while I was waiting at the bar, not even starting her meal. I asked for the bill (mistake on the bill again!!)

We were deeply in shock, because we loved the place before but now it will be difficult for us to come back.

Hope it will help to avoid improper treatment by a member of staff.

5 Jan 2007 12:45