The Strawberry, Barrow in Furness

Had dinner with workmates at The Strawberry last night. It took an hour and 30 minutes for food to arrive for two of my colleagues and myself . The general consensus among those that did get their food on time was that it was average to poor. I had the fish and chips but unfortunately the chips were very dry, cardboard-like oven chips as opposed to the real deep-fried chips that everyone else on the table had been given. I tried to speak with the manager to let him know I wasn't happy with the food and the service, to which he told me that he didn't want to talk to me, that I should "go away" and that if I didn't like it I should "get out". We then tried to talk to the landlady but she was extremely rude and would not talk to us as she was far more concerned about running the pub quiz. Neither me nor any of my colleagues have experienced such appalling customer service. There was at least one other table that had similar problems and were treated in the same way. This place is one to be avoided. The food and in particular the customer service are not even worth walking in the door for. Absolutely terrible!

16 Dec 2009 09:14