The Walkabout, Covent Garden

The pub has a big screen and a great sound system but decided on a Friday night (with Euro 2008 in full swing) to show the England vs NZ 20/20 match when at least 80% of the pub were watching the Netherlands vs France game on small plasma screens around the pub (with no sound). When asking the bar staff to put the fotball on the big screen was told no because "the manager is watching the cricket". When asking for the manager the bar lady walked away in a huff and called the manager who told me that if I don't like it (the fact that the cricket is on) I should go somewhere else. To make it even better I was told that even when the cricket was fininshed he would still not put the football on (apparently live music would be starting which did not happen when the cricket finished). Last time I checked a manager of a Walkabout worked in the service industry but clearly this individual (who when I asked for his name refused to provide it...this was to use in a complaint to the Walkabout Head Office) feels he is above the simple concept of customer service. So if you want to watch Euro 2008 would warn you off Walkabout Covent Garden for the stroppy bar staff and idiot of a manager running the place.

14 Jun 2008 13:51