The Bridge House Tavern, Penge

I completely agree with the previous post for The Bridge. It has a new chef who can't cook, and management who could do with customer services training. It was my favourite pub in the area too - a few months ago it was still great, particularly the food.
We went back there for dinner recently. A bad experience... Firstly the place was only half full on a saturday evening but we waited 40 minutes for any food to reach us.
The size of the prawns had shrunk, and looked like they were out of an Iceland bag - but the price had gone up! So we were paying more for much less in terms of quality and quantity. Really tasteless and way overpriced. Sausage and mash: don't touch unless you really like massive boulders of hard potato and sausage that's pink inside. It was so awful I did something unusual and asked to speak to the manager, who came out and was very stony faced... she basically wasn't interested although she confirmed that the chef had changed recently when I asked. No apology, no mention of a refund or anything. I used to love it but not any more, and we won't be going back. It's a shame.

12 Nov 2010 15:42