The Castle, Acton

I have been visiting this pub now for some 4 months and have been very pleasantly surprised. I have visited with friends, my partner, and yes by myself. I know a lone female in a pub on an industrial estate. But this pub i have found to be one of the more welcoming and genuinely friendly that i have ever visited. I believe the manager to be a guy called Mike who has helped me outwith directions and also made sure i was ok when i have visited by myself.He has always had a smile and willing to talk about some of the drfinks he sells. Im a real wine lover and have found the brief chats we have had to be informative and and always done with humour. I have chosen to write this because when i visited on the weekend with my partner, a lady and gentleman who had brought their baby nephew out for the day were having problems feeding the child. The lady behind the bar went over and asked if she could help,she then sat with the child and adults and finished offf feeding the child. How many establishments would show this commitment to customer service. This pub also can go from a quiet drink on a weekend to a crazy friday night i was there on comic relief and i must say the boys looked great in skirts. Well done to this place didnt know were else to write or comment so i thought here was as good a place as any. Go visit you wont be disappointed.

1 Apr 2009 15:34