Yates's, Hastings

having been a regular for the past few years,i am shocked by the downturn over the last few months in the quality & presentation of food now presented to the customers,this includes partially defrosted veggie burgers,items missing from basic menu items i.e combo for two missing both dips,dressing on the salad and the tortilla chips,basic items out of stock despite being on special offer,lack of management direction and low staff morale caused by constant customer complaints.despite the previous comments the staff deserve praise for their friendly if somewhat apologetic & defensive approach to their customers,i no longer order food here

2 Aug 2009 18:39