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The Castle Tavern, Weston Super Mare
ha ha its laughable really! but what a horrible reveiw to put on here (dated 9 june sambotom).
Where do i start lets go to the food, my food is not frozen so lets get that straight its fresh well apart from chips if you want to be picky! the starters that were sent back that night was through no fault of mine the menu stated what you were going to get (brie wedges not battered brie wedges). the soup is not straight from a packet so i resent that comment aswell if accusations are to made then correct information is needed! as was said the wine list was being and has been changed so would explain the limited choice!
As for me storming out of the building and leaving my YOUNG staff (and one of them was in tears by the way she was spoken too)is not true at all i was actually stood by the door waiting for your exit as i didnt want anymore confrontations with you after being swore at shouted at and generally just rude if given the chance i would have apologised properly for any confusion but to my knowledge (and my staffs) i wasn't given the chance!
The comments made about the building are absoloutely disgusting this building has been here for a number of years and is a landmark of kewstoke so offending it is just damn right rude and i think a apology would not go a miss as locals can be quite offended (well partially blind people wouldnt see it would they that was a poor statement to make)
There was a comment made about a long black hair that night but no one in the building apart from customers has long dark hair!!!!!!!!!!!
As the saying goes you cant please everyone all of the time and in this case it is true i apologise for you having a bad time here but no complaints have ever been made like this cos people are generally polite!
I would like to end by saying anyone reading reviews should make your own decisions whether good or bad if you like you like if you dont then i apologise but dont be put off by people until you try.
Nicola the castle
30 Jul 2008 12:06