The Lord Palmerston, Dartmouth Park

This place is really bad - would avoid it. Having order our roast beef Sunday lunches, 45 minutes later we were told that it was 10 minutes to go until the Yorkshire puddings would be ready. We thought that meant 10 minutes until the food, which would have been fine, but apparently it meant "we'll bring you your meals without all the advertised components". The food itself was under-par - stringy beef, over-cooked cabbage, undercooked cabbage, average potatoes. No Yorkshires - apparently, the chef burnt the second lot. They might have just about got away with all this, but I hate being lied to, which is what the staff did. No apology, a begrudging free bottle of wine (apparently, I didn't check), and no sense of customer service at all. I have grown up in North London - this is a place I would never go back to. They get a two because they have a nice location.

9 Oct 2011 18:35