The Phoenix, Oxford Circus

Appalling behaviour by the bouncers. Me and a big group of friends spend Friday night here a couple of weeks ago, spending a lot of cash. At closing time I left without picking up my coat. I remembered literally the second I'd walked through the door but the jobsworth on the door wouldn't let me back in, saying that I'd have to come back tomorrow. My coat was just inside and he wouldn't let me nip back in. I had to walk home, cold, because my oyster card was in the coat. Luckily my keys weren't, but even if they had been he was so bullish he would have still refused. Never going back again if they treat paying customers with such ill manners.

16 May 2016 23:33

The Hobgoblin, New Cross

Disappointed to have been ignored at a relatively empty bar: three bar staff were working. One in the middle of serving, which was fine, one was busy chatting to a couple of customers at the bar while I was quite clearly waiting. The third served another customer who had blatantly just walked up to the bar while I had been waiting several minutes.

Also annoying that half the pub has been turned into a 'dining room'. If you managed to get a seat but are not eating you get turfed out to make way for people who want to eat. Why not just do what other pubs do and make food available to all seats throughout the pub rather than disturbs paying customers half way through their night?

27 Jan 2016 10:28