The Kings Fairway, Ashford

Revisited this pub again after my last comments in early November. The bar staff were not friendly at all, slow, no welcome and service without a word. Also it was cash only again for drinks and meals. I had no trouble with the actual drinks but I overheard one couple moaning about the service and the taste of their drinks. I don't believe they complained to the bar staff but commented on the presentation of our meals and left to get a chinese. Our food was not great just what you would expect for very basic pub grub, the waiter had to apologise for my wife's chicken being cut open but the chef wanted to check that the meat was cooked. Surely a professional chef/cook should be able to tell when meat is cooked. The gents toilet had a large amount of water on the floor around the sinks (same on last visit). This pub needs to improve its service and image.

18 Nov 2011 09:11

The Kings Fairway, Ashford

Previous meals at this pub have been very good but yesterday was a let down. We ordered two meals: Beef Lasagne & 10oz Gammon. The lasagne was half the size of previous ones and only had one piece of garlic bread instead of the usual two, partly burnt - dry and lasagne rubbery in parts. The gammon was more like two thick rashers than a steak - dry, salty and looked like it had been cooked on a dirty b-b-q leaving black marks on the meat, no peas or grilled tomato and eggs overcooked. There was no guest satisfaction survey certificate provided so presume the owners did not want feedback. This may have been a 'one-off' but if it happens again then I would not return again.

4 Nov 2011 08:47