The Moon Under Water, Milton Keynes

I am on the front door every weekend and can happily guarantee there is not a single person underage in the venue nor is my time spent flirting (my wife who is often in the venue would be happy to confirm this) .

As i have said all of our team have shoulder word CCTV cameras with audio and every single event where we have had to use force is viewed by management and most often police. If you have witnessed part of an indecent that you believe unreasonable force was used, feel free to come and talk to me with a date and time and i will review the footage and audio and i am sure i can justify the actions of my team. These cctv is in place not only for the safety of the public but also to protect our team when false accusations like this are made. While the chance you have seen someone taken to the ground is very possible this is for the safety of everyone involved when people get aggressive. This not only protects us as doorman but also the person in question as it eliminates the need from violence on our part. This technique is something that as a control and restraint instructor i have taught to my students for many years and will continue to do so.

Your comments are clearly untrue and based on a personal problem with our team and again i will extend my offer for you to come and talk to me personally regarding this at the venue any time you wish.

27 Jan 2011 17:48

The Moon Under Water, Milton Keynes

this is a reply to snowbladers comment on 21 Nov 2010. I am the Head Doorman of Moon Under Water.

I can only assume by your comment that you feel in some way wronged by the acthion of our door team at Moon Under Water so i wanted to take this time to reply to a few of your comments. May i also add i am very happy for you to come and talk to me personally with any issues you may have. Our team do not work for Wetherspoons and have no links to the company. We are contracted in as expert security providers.

Our main aim is to insure a safe and pleasant environment for customers and staff inside the venue, we do this by enforcing simple and fare rules. We have a very relaxed approach and our rules are set to fit this such as a very lose dress code. On some occasions as with most very busy venues some customers are out simple to cause trouble and we will on every occasion attempt to keep trouble out of the venue or deal with any incidence without the need for any force. Our security operatives have high tech mobile CCTV footage recoding with audio at all times and this is regularly viewed by management and the police to insure duty's are performed within the law and in a way that keeps up the customer service levels we expect. AT NO POINT DO OUR DOORMAN USE VIOLENCE EVEN WHEN FORCE IS NEEDED.

Body searches and bag searches are performed on a regular basis and are totally random. The venue and security and within our rights to do this as a condition of entry and this is done again for the safety of the public. You are well within your rights to refuse a search but i am afraid to say if you do so entry will be refused.

The tables have been moved from the main bar area on a Friday and Saturday night for sometime now. This is due to health and safety issues when the venue is busy and the high volume of people standing in this area. There is plenty of seating at both the front and rear of the pub and only 3 tables are being moved to clear this space.

As a whole the moon under water is one of the safest venues to drink in and around the area. In the 3 years i have worked there i have never seen a serious indecent. If you want a relaxed place to sit and chat with friends the moon is the place to be.

Again if anyone has any issues with the way the door team carry out there very difficult job (a job that often faces drunk and aggressive behavior) then feel free to come and talk to us at a time when you are sober and i am sure we can answer and explain any concerns

15 Dec 2010 13:10